Business Administration Unit 10: Develop a Presentation

Business Administration

Table of Contents
INTRODUCTION...........................................................................................................................1
Unit 10: Develop a Presentation......................................................................................................1
1.1 ...............................................................................................................................................1
1.2 ...............................................................................................................................................1
1.3 ...............................................................................................................................................2
1.4 ...............................................................................................................................................2
2.1 ...............................................................................................................................................3
Unit 11: Manage Office Facility......................................................................................................3
1.1 ...............................................................................................................................................3
1.2 ...............................................................................................................................................4
1.3 ...............................................................................................................................................4
1.4 ...............................................................................................................................................4
1.5 ...............................................................................................................................................5
Unit 19: Handle Mail.......................................................................................................................5
1.1 ...............................................................................................................................................5
1.2 ...............................................................................................................................................5
1.3 ...............................................................................................................................................6
1.4 ...............................................................................................................................................6
1.5 ...............................................................................................................................................6
1.6 ...............................................................................................................................................6
3.2 ...............................................................................................................................................7
Unit 21: Provide Administrative Support for Meetings...................................................................7
1.1 ...............................................................................................................................................7
1.2 ...............................................................................................................................................7
1.3 ...............................................................................................................................................7
1.4 ...............................................................................................................................................8
1.5 ...............................................................................................................................................8
1.6 ...............................................................................................................................................8
1.7 ...............................................................................................................................................8

1.8................................................................................................................................................9
Unit Title: (Unit 49) Spreadsheet software......................................................................................9
1.1 ...............................................................................................................................................9
2.1 ...............................................................................................................................................9
3.1..............................................................................................................................................10
Unit Title: (unit 52) Using email...................................................................................................10
1.2 .............................................................................................................................................10
1.4 .............................................................................................................................................10
2.4 .............................................................................................................................................10
2.7 .............................................................................................................................................11
Unit 73: Principles of leadership and management.......................................................................11
1.1..............................................................................................................................................11
1.2..............................................................................................................................................11
1.3 .............................................................................................................................................11
1.4 .............................................................................................................................................12
1.5..............................................................................................................................................12
1.6..............................................................................................................................................12
2.1 .............................................................................................................................................12
2.2 .............................................................................................................................................12
2.3 .............................................................................................................................................13
3.1 .............................................................................................................................................13
3.2 .............................................................................................................................................14
3.3 .............................................................................................................................................14
3.4 .............................................................................................................................................14
3.5 .............................................................................................................................................14
3.6 .............................................................................................................................................15
4.1 .............................................................................................................................................15
4.2 .............................................................................................................................................15
4.3 ............................................................................................................................................15
4.4 .............................................................................................................................................15
4.5 .............................................................................................................................................15

4.6 .............................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
Business administration is management of a business. It includes all aspects of
overseeing and supervising business operations and related field which include Accounting,
Finance and Marketing (Chan and Lu, 2011). The current report is based on Marks and Spencer
plc which is a major British multinational retailer headquartered in the City of Westminster,
London. It specialises in the selling of clothing, home products and luxury food products. M&S
was founded in 1884 by Michael Marks and Thomas Spencer in Leeds. In this project different
things associated with business is going to be explained properly.
Unit 10: Develop a Presentation
1.1
There are some best practices that is used for preparing good presentation. Workers of
M&S should focus on such activities which is listed below :
 The first step in preparing a presentation is to learn more about the audience to whom
you'll be speaking.
 Next, if possible select a topic that is of interest to the audience and to you.
 The objective needs to specify exactly what you want your audience to learn from your
presentation
 After defining the objective of your presentation, determine how much information you
can present in the amount of time allowed.
 Make sure the introduction captures the attention of your audience and the conclusion
summarizes and reiterates your important points (Bryman and Bell, 2015).
 Most people spend hours preparing a presentation but very little time practising it. When
you practice your presentation, you can reduce the number of times you utter words and
phrases like, "um," "well," and "you know."
1.2
While developing presentations some of the main people is needed to be consulted is
stated below :
 Employers
 High authorities
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 Consumers or clients
 Specialised team members
1.3
The Factors to be considered when preparing for a presentation :
 Clear purpose/intentions/objectives and main points of the presentation.
 Main aims captured in the introduction/opening statement of the presentation.
 Information presented should be relevant and accurate.
 Fully conversant with the content/objectives of the presentation.
 Background/Diversity/Size/Pre-knowledge of the audience to determine the appropriate
visual aids (Ariani, 2013).
 Prepare a rough draft of the presentation with a(n) logical structure/format/introduction,
body and conclusion.
 Conclusion shows a summary of the key facts and how it relates to the objectives/shows
that all aspects have been addressed.
1.4
Advantages and limitations of different communication media are described below :
 E-mail : It is a vital communication channel in geographically dispersed companies or
ones in which employees travel. E-mail allows for more flexible response times. You can
send a message one day and receive a response in a few hours or the next day. It allows
for conversation that isn't time-pressured, but can serve for fast turnaround times (Bailey,
and Flegle, 2012). It also allows for the inclusion of files, such as documents or images.
E-mail is less personal than either face-to-face or phone. The missing context of the
message may lead to misunderstandings or misinterpreted messages.
 Telephone : Land or mobile telephones have taken up the communication slack in
businesses where distance and travel prevent face-to-face conversation. The telephone
still allows immediate interaction between two parties in the communication. Mobile
phones also expand your ability to communicate with distant workers or offices. The lack
of non-verbal or facial expressions remove those elements from the message. This can
inhibit the ability to interpret the context or emotion of a message sender. The phone is
also less personal than a face-to-face meeting.
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