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(doc) Business Administration - Assignment

Added on - 23 Nov 2020

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Business Administration
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1.1 The importance of negotiation in a business environment.................................................1P1.2 The features and uses of different approaches to negotiation.............................................1P1.3 Components of Negotiation Tactics....................................................................................2TASK 2...........................................................................................................................................2P2.1 Different types of presentation and their requirements.......................................................2P2.2 How different resources can be used to develop a presentation........................................3P2.3 Different methods of giving presentations..........................................................................3P2.4 Best practice in delivering presentations............................................................................3P2.5 How to collect and use feedback on a presentation............................................................4TASK 3............................................................................................................................................4P3.1 Characteristics of bespoke documents................................................................................4P3.2 Factors to be taken into account in creating and presenting bespoke documents...............5P3.3 The legal requirements and procedures for gathering information for bespoke documents.....................................................................................................................................................5P3.4 Techniques to create bespoke business documents............................................................5P3.5 How to gain approval of bespoke documents.....................................................................6TASK 4............................................................................................................................................6P4.1 The typical stages of information system development......................................................6P4.2 The benefits and limitations of different information systems...........................................7P4.3 Legal, security and confidentiality requirements for information systems in a businessenvironment.................................................................................................................................7P4.4 How to monitor the use and effectiveness of an information system.................................7CONCLUSION................................................................................................................................7REFERENCES..............................................................................................................................10
INTRODUCTIONBusiness administration is a program to study business management, various theories,etc. offered by colleges and universities which includes finance, management, marketing, humanresources etc.(Lindber and et. al., 2013) This is a stream which involves many types ofmanagement positions and any business to be successful require skilled administrators. Thereport answers a variety of questions pertaining to business communication and information fromnegotiation skills to information types.TASK 1P1.1 The importance of negotiation in a business environmentNegotiation is a process by which two individuals with different views discusses an issueand try to come to an amicable solution for the issue involved. In a business negotiation plays animportant role in both informal day-to-day dealings as well as formal commercial transactions,such as sales, service, other legal aspects etc.Good negotiating skills helps a business to grow and build contacts, for instance,negotiation in business helps in building better connections or contacts such as, building bettercontacts with the suppliers and distributors, or provide quality solutions, and most importantlyhelps in resolving conflicts and prevent future disputes. Therefore, it could be said thatnegotiation is a process aiming at developing interactions which result in coming to a solution inwhich both the parties are at a win-win position.P1.2 The features and uses of different approaches to negotiationThere features of negotiation are –1.Two parties2.Pre – determined goals of the parties3.Parties are willing to negotiate and understand the importance of negotiationThere are various different approaches of negotiation and the result of negotiationdepends upon the approach taken by the parties, which are as follows:1)Win-win approach – this is the best approach of negotiation as both the partiesare satisfied and the result is not conflicting.1
2)Lose-lose approach – in this approach one of the party under a fear of losing doeseverything possible in his power to ensure the other party does not wins. Thisapproach in undesirable because both the parties end up losing.3)Win-lose approach – this is a competitive approach and works on the premise thatone party wins at the expense of other party's lose. In this approach interests ofboth the parties are conflicting.(Lewicki and et. al. 2011)4)Compromise approach – this approach is taken when the parties are not able toconvince each other on coming to an amicable decision. The parties often settlefor less than losing.P1.3 Components of Negotiation TacticsThe tactics which are followed during a negotiation could depend upon the approach usedby the parties.(Ehlich and et. al. 2011)These tactics could involve fair and ethical means ordeceitful or unethical means. The different tactics used while negotiating are as follows:1.Ethical – the parties should be fair in their dealings while in a negotiation.2.Unethical – though commonly practised, the parties should avoid unethicaltactics such as dishonesty or bribery while negotiating with one another.3.Prepare a mental model before going for a negotiation.4.The party should follow interest – based approach.5.The party should know when to say – 'no' in a negotiation.TASK 2P2.1 Different types of presentation and their requirementsA presentation is a way of presenting an idea, product, work etc. to the audience.Presentations could be different depending upon the agenda of a presentor. The different types ofpresentations are as follows:(Davis and et. al. 2012)1.Informative Speeches – these are most common types of presentations which aregenerally based on the research work of the presentor, such as thesis, of a report offindings etc.2.Demonstrative Speeches – these are presentations focusing on teaching a skill whichincludes process etc., for instance, how to use a program.2
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