1BUSINESS ADMINISTRATION SYSTEMS Table of Contents Introduction................................................................................................................................4 Task 1.........................................................................................................................................4 1.1 Evaluate Zoho for Better Build Ltd.................................................................................4 1.1.1 How Zoho will benefit Better Build Ltd.?................................................................4 1.1.2What features of Zoho are relevant to Better Build Ltd.?..........................................4 1.1.3 What technical considerations of Zoho need to be considered for Better Build Ltd.? ............................................................................................................................................5 1.1.4 The cost including a discussion on the non-financial using Zoho as business administration system?.......................................................................................................5 1.1.5 What devices are supported by Zoho?......................................................................5 1.2 Evaluate Zoho for Hire Right...........................................................................................5 1.2.1 How Zoho will benefit Hire Right?..........................................................................5 1.2.2 What features of Zoho are relevant to Hire Right?...................................................6 1.2.3 What technical considerations of Zoho need to be considered for Hire Right?........6 1.2.4 The costs including a discussion on the non-financial using Zoho as business administration system?.......................................................................................................6 1.2.5 What devices are supported by Zoho?......................................................................6 1.3 Evaluate Odoo for Better Build Ltd.................................................................................6 1.3.1 How Odoo will benefit Better Build Ltd.?................................................................6 1.3.2 What features of Odoo are relevant to Better Build Ltd.?........................................7
2BUSINESS ADMINISTRATION SYSTEMS 1.3.3 What technical considerations of Odoo need to be considered for Better Build Ltd.?...................................................................................................................................7 1.3.4 The costs including a discussion on the non-financial using Odoo as business administration system?.......................................................................................................7 1.3.5 What devices are supported by Odoo?......................................................................7 1.4 Evaluate Odoo for Hire Right..........................................................................................8 1.4.1 How Odoo will benefit Hire Right?..........................................................................8 1.4.2 What features of Odoo are relevant to Hire Right?...................................................8 1.4.3 What technical considerations of Odoo need to be considered for Hire Right?.......8 1.4.4 The costs including a discussion on the non-financial using Odoo as business administration system?.......................................................................................................8 1.4.5 What devices are supported by Odoo?......................................................................8 1.5 Summary and Recommendations.....................................................................................9 Task 2.......................................................................................................................................10 2.1 Implementation of a multifunction printer for Better Build Ltd....................................10 2.1.1 Total Cost of Ownership (TCO) and Cost/Value Benefits:....................................10 2.1.2 Output Quality:........................................................................................................10 2.1.3 Functionality and Features:.....................................................................................10 2.1.4 Output Types:..........................................................................................................10 2.1.5 Connectivity to Networks:......................................................................................11 2.2.2 Call Quality:............................................................................................................11 2.2.3 Functionality and features:......................................................................................11
3BUSINESS ADMINISTRATION SYSTEMS 2.2.4 Ease of Administration and Support:......................................................................11 2.2.5 Connectivity:...........................................................................................................12 2.3.1 Total cost of ownership and cost/value benefits.....................................................12 2.3.2 Output Quality.........................................................................................................12 2.3.3 Functionality and Features......................................................................................12 2.3.4 Output types............................................................................................................12 2.3.5 Connectivity to networks........................................................................................13 2.4 VoIP telephone system for Hire Right...........................................................................13 2.4.1 Total cost of ownership and cost/value benefits.....................................................13 2.4.2 Call Quality.............................................................................................................13 2.4.3 Functionality and Features......................................................................................13 2.4.4 Ease of Administration and support........................................................................14 2.4.5 Connectivity............................................................................................................14 2.5 Summary or recommendations on administration equipment.......................................14 Conclusion................................................................................................................................14
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4BUSINESS ADMINISTRATION SYSTEMS Introduction Business administration refers to the administration of a business that comprises of certain aspects that relate to overseeing as well as supervising the business operations along with other related fields consisting of accounting, marketing, project management, and finance. The administration of the business comprises of managing the business-related operationsandassociateddecisionmaking(Waldo,2017).Inthispaperbusiness administration system of two companies, namely, Hire Right and Better Build Ltd will be discussed upon. Better Build Ltd aims at building and construction work and is also involved in renovating properties. Hire Right being a recruitment company and thus deals in sending e- mails, documents, taking online interviews and many more. Task 1 1.1 Evaluate Zoho for Better Build Ltd. 1.1.1 How Zoho will benefit Better Build Ltd.? Better Build is a construction company that offers design, plan, and building of various construction bodies. Zoho provides certain services such as log management cloud and office integrator which may help in the business process of Better Build Ltd. If the construction company uses the features of Zoho, it will be beneficial in organizing their work and transactions in a better way (Kumar et al., 2016). 1.1.2What features of Zoho are relevant to Better Build Ltd.? There are numerous numbers of features that are provided by Zoho. Among them, there are certain features such asITandhelp desk,human resourceandcustom solutionswhich can be beneficial for the construction company (Shabdar, 2017). Various IT services such as mobile device management, service desk plus and Finance servicessuch assubscriptions,
5BUSINESS ADMINISTRATION SYSTEMS invoices, and expenseprovided by Zoho are relevant to the construction company in certain aspects. 1.1.3 What technical considerations of Zoho need to be considered for Better Build Ltd.? Various technical supports are provided by Zoho. Among them, on theservice desk, online assist, identity management, online meeting, mailing serviceare the various supports that can be utilized for the advantage of Better Build by Zoho(Karami & Danesh, 2018). 1.1.4 The cost including a discussion on the non-financial using Zoho as a business administration system? Besides finance, there are certain products of Zoho that can be used for several purposes. Each of the products has different costs. The Zoho docs which are a feature of Zoho costs around $3.6 on a monthly basis which is a standard package, the premium package costs around $7(Shabdar, 2017). 1.1.5 What devices are supported by Zoho? There are certain applications of Zoho which can be used in various smart devices. The applications of Zoho are supported in various types of OS devices. The devices that support the applications of Zoho are from the platforms of Android, IOS, and Windows. It can also be connected to PC devices(Shabdar, 2017). 1.2 Evaluate Zoho for Hire Right. 1.2.1 How Zoho will benefit Hire Right? Hire Right provides data integrity, the turnaround time of the decisions are faster, there are large number integrations of ATS and besides there are various supports that are also provided by the Hire Right. To serve in this case Zoho helps Hire Right in certain aspects. Zoho provides good quality software that is helpful for Hire Right in their work(Karami & Danesh, 2018).
6BUSINESS ADMINISTRATION SYSTEMS 1.2.2 What features of Zoho are relevant to Hire Right? The lists of features of Zoho that are relevant to the Hire Right are Zoho support, Zoho Docs, Zoho Campaigns, and Zoho Meeting. This is all the features of Zoho which helps Hire Right to perform well in their service. 1.2.3 What technical considerations of Zoho need to be considered for Hire Right? ThemainconsiderationofZohothatisrequiredforHireRightistheRegulatory Consideration. This provides an awareness program on the compliance and the risks of the organization. 1.2.4 The costs including a discussion on the non-financial using Zoho as a business administration system? The business administration system of Zoho provides a group of software that includes the mail admiration, CRM, forms which costs around 5.7$ in a month. In this case, it excludes the non-financial systems(Karami & Danesh, 2018). 1.2.5 What devices are supported by Zoho? Zoho provides certain software that is supported by different smart devices that include the PC and mobile devices. The OS platforms that are supported by Zoho are Windows, Java, and Android. 1.3 Evaluate Odoo for Better Build Ltd. 1.3.1 How Odoo will benefit Better Build Ltd.? Odoo also provides a wide range of software that is useful for the business process of Better Build. Each of the software provides by Odoo serve s for a particular need. Thus all the needed software can be used by Better Build after buying them from Odoo (Moss, 2015). 1.3.2 What features of Odoo are relevant to Better Build Ltd.? There are numerous numbers of features that are provided by Odoo. Among them, certain features can be beneficial for the construction company(Reis, 2015).Various IT services,
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7BUSINESS ADMINISTRATION SYSTEMS Finance services provided by Odoo are relevant to the construction company in certain aspects. 1.3.3 What technical considerations of Odoo need to be considered for Better Build Ltd.? The technical considerations that can be considered for Better Build Ltd. are facilities such as accounting and expenses. Accounting plays a vital role in business and as Better Build is a construction company accounts need to be handled well. The accounting software of Odoo will help the firm in maintaining their accounts in a better way(Reis, 2015). Online expense management facility provided by Odoo will help manage the employee expenses. 1.3.4 The costs including a discussion on the non-financial using Odoo as a business administration system? Thenon-financialfacilitiesthatareprovidedbyOdooarehumanresourceapp, communication app, sales app which can benefit the company. The communication app gives the facility of mass mailing that Better Build Ltd can make use of to promote their business. 1.3.5 What devices are supported by Odoo? There are certain applications of Odoo which can be used in various smart devices. The applications of Odoo are supported in various types of OS devices. The devices that support the applications of Odoo are from the platforms of Android, IOS, and Windows. It can also be connected to PC devices(Moss, 2015). 1.4 Evaluate Odoo for Hire Right. 1.4.1 How Odoo will benefit Hire Right? Hire Right provides data integrity, the turnaround time of the decisions are faster, there are large number integrations of ATS and besides there are various supports that are also
8BUSINESS ADMINISTRATION SYSTEMS provided by the Hire Right. To serve in this case Odoo helps Hire Right in certain aspects. Odoo provides good quality software that is helpful for Hire Right in their work(Reis, 2015). 1.4.2 What features of Odoo are relevant to Hire Right? The lists of features of Odoo that are relevant to the Hire Right are Odoo Helpdesk, Odoo Project, and Odoo e-commerce. This is all the features of Odoo which helps Hire Right to perform well in their service(Moss, 2015). 1.4.3 What technical considerations of Odoo need to be considered for Hire Right? ThemainconsiderationofOdoothatisrequiredforHireRightistheRegulatory Consideration. This provides an awareness program on the compliance and the risks of the organization. 1.4.4 The costs including a discussion on the non-financial using Odoo as a business administration system? The business administration system of Odoo provides a group of software that includes the mail admiration, CRM, POS, sales which cost around 4.2$ in a month. The non-financial systems have been excluded. 1.4.5 What devices are supported by Odoo? Odoo provides certain software that is supported by different smart devices that include the PC and mobile devices. The OS platforms that are supported by Odoo are Windows, Java, and Android. 1.5 Summary and Recommendations Better Build Ltd aims at building and construction work and is also involved in renovating properties.Zoho applications are classified into three broad categories that are sales and marketing, email and collaboration and finance. Better Build Ltd carries on many transactions in their day to day work and these Zoho applications can be of great help. For example campaigns under the sales and marketing section of the Zoho platform can be used
9BUSINESS ADMINISTRATION SYSTEMS by the Better Build Ltd to drive the sales as it is e-mail marketing software. Under the finance section comes the facility of inventory management that is beneficial for every growing firm to keep a track on the stocks. Under the email and collaboration section the project management software can help Zoho in managing the big projects by keeping a track, making plans and collaborations. Odoo provides facilities such as website apps, finance apps, sales app, operations app, manufacturing apps, human resources apps, communication app and marketing app. Better Build Ltd. can make use of the Odoo applications for example the expenses application will help in managing the expenses of the employees on the online platform. Odoo documents can be used of in the firm for saving time required to record bills, scanning the contracts, approving the documents and transforming themselves to a paperless company(Moss, 2015).. Hire Right being a recruitment company deals in sending e-mails, documents, taking online interviews and many more.These types of firms require business administration system and equipments thus Odoo and Zoho can be used in the firms. Zoho has three main sections that are finance, sales and marketing and email and collaboration. Under sales and marketing head come forms that can be used by Hire Right to create as well as share forms on the online platform, configuring email alerts. This will also enable the company to manage their data with all the available integrated apps. Odoo can help Hire Right by applications such as Appointments that could probably help in the scheduling process of the interviews and managing the meetings on the online platform. Odoo can help the firm in managing subscriptions by the help of its subscription management facility(Moss, 2015).. Facilities such as recruitment will be of great help in the hiring process from the initial step of sourcing to contract.
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10BUSINESS ADMINISTRATION SYSTEMS Task 2 2.1 Implementation of a multifunction printer for Better Build Ltd. 2.1.1 Total Cost of Ownership (TCO) and Cost/Value Benefits: The overall cost of having a multifunction printer includes the cost for physical hardware which is the initial price, printing costs that refer to capacity and cost of ink and the quantity of paper used per month. Consumption of energy is an essential factor related to cost for the running device.HP A3 multifunction printer has been used (Baumers et al., 2016). The HP A3 multifunction printer costs $168 and along with the accessories required to install it the total cost will be around $180. The multifunction printer will be apt for the company owing to its multiple functions and uses. 2.1.2 Output Quality: Output quality varies in quality for dots in each inch or DPI which can be printed. The printercanproducebetterqualityoutputifmoredotsareavailableperinch.Paper requirements vary for different printers and few printers are suppler with any paper provided to it. DPI can be trumped by the quality of ink.The HP A3 multifunction printer is known for its high speed, affordable color and high quality print. Therefore, it will help Better Build Ltd in printing bills and many more. 2.1.3 Functionality and Features: The HP A3 multifunction printer can print to the internal storage purpose directly. Printer drivers are available for many operating systems. Document scanning like encryption of PDF is secured (Agrawal & Bellos, 2016). The capability of forwarding sent or received faxes through e-mail. Authentication for the user is present for stored documents. 2.1.4 Output Types: The HP A3 multifuntion printer includes features such as printing, stapling, copying, faxing,scanning,holepunching,additionalpapertraysduplexing,opticalcharacter
11BUSINESS ADMINISTRATION SYSTEMS recognition (OCR) software, software for photo organization, black-and-white and color printer affinity. 2.1.5 Connectivity to Networks: Several print types of networking are available in the HP A3 multifunction printer. IPv6 is supported. Both public and private specifications of MIB in SNMP are supported. The wireless capability of networking is available. Active directory is also present in it. 2.2 Implementation of VoIP telephone for Better Build Ltd. 2.2.1 Total Cost of Ownership (TCO) and Cost/Value Benefits: Phone systems with high quality will cost much higher and are more reliable and need lowmaintenance.Managedservicesprovider(MSP)needstobepaidfordesigning, deploying and configuring the VoIP system. Costs for data plans a voice are also to be considered.The VoIP system used is Grandstream GS-DP720. The cost of this is $93and TCO that is the sum of Acquisition Costs, Monthly Recurring Costs and Annual Maintenance Costs is $119. 2.2.2 Call Quality: Interference is a negative factor of call quality during voice transmission. Equipment of VoIP Grandstream GS-DP720 impedes with one another producing noise. Frequencies of IP phones cause intervention with other equipment of VoIP. 2.2.3 Functionality and features: FeaturesofGrandstreamGS-DP720VoIPincludeautomatedattendants,video conferencing, call recording and voicemail. Providers of the phone system of VoIP provide abundant VoIP features along with service plans (Benlamri & Sparer, 2016). Few are designed for streamlining the process of call management and others are used for improving customer experience.
12BUSINESS ADMINISTRATION SYSTEMS 2.2.4 Ease of Administration and Support: One of the profits of VoIP is cost savings. Latest VoIP-enabled systems provide businesses for taking advantages for trunking of SIP that reduces the cost related to analog lines and expensive PRIs. VoIP connects organizations to distant employees of theirs. 2.2.5 Connectivity: Grandstream GS-DP720VoIP is a technology that allows for making voice calls through the internet connection of broadband. VoIP allows for calling other people using the same service. VoIP services allow using a conventional phone that is connected with the VoIP adapter(Jalendry & Verma, 2015).. 2.3 Implementation of a multifunction printer for Hire Right 2.3.1 Total cost of ownership and cost/value benefits The total cost of ownership depends on the physical hardware that refers to the cost of a multifunction printer at the time of buying it. The printer used is HP DeskJet 2131. The cost of the printer is $199. The price depends on the period of the lease. Another factor deciding total cost ownership is the cost of printing.The cost or value benefits of the HP DeskJet 2131 multifunction printer are as follows: a) Low initial cost b) Saves space c) Has good speed and is flexible. 2.3.2 Output Quality The output quality of the printer refers to its output resolution that is measured in dots per inch. In the caseof the HP DeskJet 2131multifunction printer as well sharpness of the image depends on the number of the dots that can be squeezed into a square inch. It has high resolution.
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13BUSINESS ADMINISTRATION SYSTEMS 2.3.3 Functionality and Features The features of the HP DeskJet 2131 multifunction printers are checking, faxing, duplicating along with the printing capacities of the usual standard printers. The Hire Right Company can make use of the different features of the HP DeskJet 2131 multifunction printer in their activities such as printing forms and appointment letters (Agrawal & Bellos, 2016). 2.3.4 Output types The type of outputs applicable for Hire Right Company in case of a multifunction printer is as follows: a) Printing b) Scanning c) Stapling d) Hole punching e) Copying 2.3.5 Connectivity to networks InHP DeskJet 2131multifunction printers various types of print related to networking are available. It supports IPv6. It can help the firm as it has the potential of networking in a wireless medium. 2.4 VoIP telephone system for Hire Right 2.4.1 Total cost of ownership and cost/value benefits In the case of VoIP telephone system implementation, TCO refers to the total sum of the procurement, deployment, and operation of the system over the life cycle that generally is of five years.Here in Hire Right Grandstream GS-GXP1610 HD can be used. The cost of the telephone is around $100.
14BUSINESS ADMINISTRATION SYSTEMS 2.4.2 Call Quality Call quality in the system is important and depends on factors such as bandwidth, phone frequencies, and the weather conditions as well. The Grandstream GS-GXP1610 HD has good call quality. 2.4.3 Functionality and Features The functionality and features ofVoIP Grandstream GS-GXP1610 HDare as follows: a) Call Waiting b) Call recording c) Voicemail d) Call transfers 2.4.4 Ease of Administration and support Having In-house IT in the premises, the available VoIP Grandstream GS-GXP1610 HD solutions permit the users to control the process in which the users can access as well as administer themselves by the medium of a web GUI. This makes the system cheap and simple.ThecompaniesimplementingaVoIPGrandstreamGS-GXP1610HDsystem maintain the call centers the entire time helping in assisting the customer issues (Shaw & Sharma, 2016). 2.4.5 Connectivity Grandstream GS-GXP1610 HDVoIPtechnology permits making of voice calls by the medium of internet connection of the broadband. In case of Hire Right Grandstream GS- GXP1610 HD VoIP will prove to be useful as being a hiring firm there is always a requirement for calling and this service is provided by VoIP.The Grandstream GS-GXP1610 HD VoIPservices permit usage of a conventional telephonic system which is in turn connected to the VoIP adapters(Jalendry & Verma, 2015).
15BUSINESS ADMINISTRATION SYSTEMS 2.5 Summary or recommendations on administration equipment Zoho and Odoo can be used as administration equipment in the Better Build Ltd. and Hire Right. Better Build Ltd aims at building and construction work and is also involved in renovating properties. Hire Right being a recruitment company and thus deals in sending e- mails, documents, taking online interviews and many more. The many sections of Zoho and Odoo that include finance and email and collaboration can help the two firms in many activities such as contacting the promoters in case of Better Build and the clients in case of Hire Right. Conclusion From the above report, it can be concluded that the business administration system is a vital part of the business. In both of these companies that have been considered above, the administration system is required and based on the analysis made it can be said that Zoho and Odoo can help these firms in administrating business. The implementation of a multifunction printer will help the firms with multiple tasks and the VoIP system will serve as a good system as it is easy to install and it can easily integrate with other systems. References Waldo, D. (2017).The administrative state: A study of the political theory of American public administration. Routledge. Moss, G. (2015).Working with Odoo. Packt Publishing Ltd. Agrawal, V. V., & Bellos, I. (2016). The potential of servicizing as a green business model.Management Science,63(5), 1545-1562.
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16BUSINESS ADMINISTRATION SYSTEMS Benlamri, R., & Sparer, M. (2016). Leadership, innovation and entrepreneurship as driving forces of the global economy. InProceedings of the 2016 International Conference on Leadership, Innovation and Entrepreneurship (ICLIE), Editors: Benlamri, Rachid & Sparer, Michael. Kumar,M.,Rayyan,M.,Kumar,P.,&Rawat,S.(2016,November).Designand development of a cloud based news sharing mobile application. In2016 Second InternationalInnovativeApplicationsofComputationalIntelligenceonPower, Energy and Controls with their Impact on Humanity (CIPECH)(pp. 217-221). IEEE. Shabdar, A. (2017). Zoho Suite from 10,000 Feet. InMastering Zoho CRM(pp. 1-19). Apress, Berkeley, CA. Baumers, M., Dickens, P., Tuck, C., & Hague, R. (2016). The cost of additive manufacturing: machineproductivity,economiesofscaleandtechnology-push.Technological forecasting and social change,102, 193-201. Shaw,U.,&Sharma,B.(2016).Asurveypaperonvoiceoverinternetprotocol (VOIP).International Journal of Computer Applications,139(2), 16-22. Jalendry, S., & Verma, S. (2015). A Detail Review on Voice over Internet Protocol (VoIP).International Journal of Engineering Trends and Technology (IJETT),23(4), 161-166. Karami, Z., & Danesh, M. (2018). Developing A Web-Based Application for Accelerating Data Management: Construction Materials Section.International Journal of Scientific Research in Science, Engineering and Technology (IJSRSET), Print ISSN, 2395-1990.
17BUSINESS ADMINISTRATION SYSTEMS Shabdar, A. (2017).Mastering Zoho CRM: Manage Your Team, Pipeline, and Clients Effectively. Apress. Reis, D. (2015).Odoo development essentials. Packt Publishing Ltd. Moss, G. (2015).Working with Odoo. Packt Publishing Ltd.