BMW's Principles of Conduct and Codes of Practice

Added on - 21 Jul 2020

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BUSINESSADMINISTRATION
Table of ContentsINTRODUCTION...........................................................................................................................1UNIT 11..........................................................................................................................................2P 1.1 Explain the requirements of establishing and implementing office managementprocedure.....................................................................................................................................2P 1.2 Explain how to manage the effectiveness of work and systems........................................2P 1.3 Explain how to manage any constraints attached to office facilities and related budget...2P 1.4 Explain the factors to designing of office system procedures and guidance documents...2P 1.5 Explain how to create an environment that is conducive to productive work...................3UNIT 19...........................................................................................................................................3P 1.1 Explain how to deal with “junk” mail................................................................................3P 1.2 Describe what to do in the event of problem arising when dealing with incoming oroutgoing mail..............................................................................................................................3P 1.3 Describe how to operate a franking machine.....................................................................3P 1.4 Explain how to prepare package of distribution................................................................4P 1.5 State organisational policies and procedures on mail handling, security and the use ofcourier services............................................................................................................................4P 1.6 Explain the process for reporting suspicious or damaged items in accordance withorganisational procedures............................................................................................................4P 1.7 Identify the best option for dispatching mail according to the required degree ofurgency, size and value of the item.............................................................................................4UNIT 24...........................................................................................................................................4P 1.1 Explain the role of their own occupation within an organisation and industry.................4P.1.2 Describe career pathways within their organisation and industry.....................................4P 1.3 Identify sources of information and advice on an industry, occupation, training andcareer pathway............................................................................................................................5P 1.4 Describe BMW's principles of conduct and codes of practice..........................................5P 1.5 Explain issues of public concern that affect an organisation and industry........................5P 1.6 Describe the types, roles and responsibilities of representative bodies and their relevanceto their own role..........................................................................................................................5
P 2.1 Describe the employer and employee statutory rights and responsibilities that affect theirown role.......................................................................................................................................5P 2.2 Describe an employer’s expectations for employees’ standards of personal presentation,punctuality and behaviour...........................................................................................................6P 2.3 Describe the procedures and documentation that protect relationships with employees...6P 2.4 Identify sources of information and advice on employment rights and responsibilities...6UNIT 31...........................................................................................................................................6P 1.1. Explain the requirements for language, tone, image and presentation for differentdocuments...................................................................................................................................6P 1.2 Explain how to integrate images into documents..............................................................6P 1.3 Describe how corporate identity impacts upon document production...............................7P 1.4 Explain the requirements of data protection, copyright and intellectual propertylegislation relating to document production................................................................................7P 1.5 Describe organisational procedures for version control....................................................7P 1.6 Describe security requirements relating to document Production.....................................7P 2.1 Identify the purpose, audience, content, style, format and deadlines of a document........8UNIT 32...........................................................................................................................................8P 1.1 Explain the purpose of different types of minutes and other meeting records..................8P 1.2 Explain the legal requirements of formal minutes.............................................................8P 1.3 Describe organisational conventions for producing minutes.............................................8P 1.4 Describe the responsibilities of the minute taker in a meeting..........................................8P 1.5 Explain why it is important to maintain confidentiality of meetings, discussions andactions.........................................................................................................................................9P 1.6 Explain why it is necessary to record who proposed and seconded suggestions andchanges........................................................................................................................................9P 1.1 Explain the difference between equality, diversity and inclusion.....................................9P 1.2 Explain the impact of equality, diversity and inclusion across aspects of organisationalpolicy...........................................................................................................................................9P 1.3 Explain the potential consequences of breaches of equality legislation...........................9P 1.4 Describe nominated responsibilities within an organisation for equality, diversity andinclusion......................................................................................................................................9
P 2.1 Explain the different forms of discrimination and harassment..........................................9P 2.2 Describe the characteristics of behaviour that supports equality, diversity and inclusionin the workplace........................................................................................................................10P 2.3 Explain the importance of displaying behaviour that supports equality, diversity andinclusion in the workplace........................................................................................................10P 3.1 Identify potential issues relating to equality, diversity and inclusion in the workplace..10UNIT 64........................................................................................................................................10P 1.1 explain the types of information are required for the presentation..................................10P 1.2 Enter text and other information using layouts appropriate to type of information........10P 1.3 Insert chart and tables and link to source data.................................................................10P 1.4 Insert image, video or sound to enhance the presentation...............................................11P 1.5 Identify any constraints which may affect the presentation.............................................11P 1.6 Organise and combine information for presentation in line with any constraints...........11P 1.7 Store and retrieve predetermined file effectively.............................................................11UNIT 73.........................................................................................................................................11P 1.1 Explain the importance of defining the objectives, scope and success criteria of thedecision to be taken...................................................................................................................11P 1.2 Assess the importance of analysing the potential impact on decision-making................11P 1.3 Explain the importances of obtaining sufficient valid information to enable effectivedecision-making........................................................................................................................11P 1.4 Explain the importance of aligning decision with business objectives, values andpolicies......................................................................................................................................12P 1.5 Explain how to validate information used in the decision process..................................12P 1.6 Explain how to address issues that hamper the achievement to targets and qualitystandard.....................................................................................................................................12P 2.1 Explain different in the influences of managers and leaders on their items....................12P 2.2 Evaluate the suitability and impact of different leadership styles in different context....12P 2.3 Analyse theories and models of motivation and their application in the workplace.......12REFERENCES..............................................................................................................................13
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