Business Analysis

Running head: BUSINESS ANALYSIS
Business Analysis
Name of the Student:
Name of the University:
Author Note:

1BUSINESS ANALYSIS
Question 1: Eliciting information from a single office with a diverse list of
stakeholders.
1. Prepare for Elicitation
1.1 A definite date should be fixed allotted to different stakeholders on different days and
place and have a scheduled elicitation activity carried out like conducting Interviews,
Surveys, hosting workshops and Questionnaire. This would help to gain information and
also avoid clash of any two stakeholders and create confusion.
1.2 A detailed schedule is necessary to be built for keeping track of the elicitation activities
and plans. Since scheduling meetings are easier, thus what is important is that the proper
scheduling of plans and resources.
1.3 A business analyst has a key task of communicating to the stakeholders about the
ongoing circumstances in the company and keeps them informed about the elicitation
process. It is vital to have the scheduled plan reach the destined stakeholder and not other
of diverse background.
2. Conduct Elicitation Activity
2.1 Meet with the Stakeholders for interview, survey, workshop or any other elicitation
activity to elicit information and capture the documentation regarding their needs.
2.2 The acquired information that can be in the form of documentation or any other file
should be monitored to avoid scope creep. It is of utmost importance that the objective
should be monitored against business objectives to meet the outcome.

2BUSINESS ANALYSIS
2.3 Stakeholder mapping is necessary to discover the diverse number of stakeholders one
company has and to identify its interests (Cadle, Paul and Turner 2014). After sorting out
the priority, information should be captured and documented in requirement attributes.
2.4 Standard measurements of the information and business process information should be
evaluated through process metrics for future references and planning basis.
3. Document Elicitation Result
3.1 There are various formats available to document the results of the elicitation; the business
analyst should choose an appropriate form to document the outcome gathered from the
elicitation activities. Since there are diverse stakeholders with different business interests,
there should be separate forms for each outcome.
3.2 It is also vital to share the outcome received from each stakeholders and come to an
agreement suitable for all. As the company has a diverse range of stakeholders, the
agreement is complex, yet a necessity.
4. Confirm Elicitation Results
4.1 The documented output captured by the business analyst should be reviewed by each one
of the stakeholders to avoid miscommunication or misunderstanding in future and ensure
stakeholder collaboration along with the communication needs of every stakeholder
(Mulla and Girase 2012).
4.2 Every Stakeholder must be assured that their interests and preferences have been kept in
mind while processing the output in order gain the trust and attention of the every
stakeholder even if they are diverse in organisational roles and needs (Yousuf and Asger
2015).