Business Analysis and Audit: Assignment

BUSINESS ANALYSIS AND AUDIT: AUTO ACCESSORIES CASE
Name
Date

Introduction
AA (Auto Accessories) has seen robust growth, importing and selling popular vehicle parts and
accessories such as colorful car stickers and dash board cameras. It imports, stocks, and sells these
accessories; however, its operations run with little or no use of information technology or
information systems. In a competitive environment, the owner is seriously considering
implementing an ICT system to its operations. This paper analyzes the AA situation from the
perspective of a Business Analyst in the context of ICT systems for business. The paper identifies
the relevant stakeholders and analyzes them, after an elaborate evaluation of the business case. The
paper then discusses the business context and processes that would benefit from an ICT system for
AA, before drawing conclusions
Business Case
With the coming of MIS (management information systems) and the Internet, organizations have
possessed the capacity to change from nearby mother and pop shops to global easily recognized
names. To stay aware of rivalry because of web commercialization, organizations are progressively
swinging to data innovation (IT) - or equipment, programming, and media communications systems
- to streamline administrations and lift execution. All things considered, IT has turned into a basic
component in the business scene that has helped organizations cut expenses, enhance
correspondence, manufacture acknowledgment, and discharge more creative and appealing items.
IT Streamlines Communication
Proficient correspondence is basic to organization achievement. In an undeniably associated and
scattered business scene, enlisting, holding, and utilizing workers requires progressing
correspondence and coordinated effort. A key favorable position of data innovation lies in its
capacity to streamline correspondence both inside and remotely. For instance, web based gathering
and video conferencing stages, for example, Skype, GoToMeeting, and WebEx give organizations
the chance to team up for all intents and purposes progressively, essentially decreasing expenses
related with expediting customers website or speaking with staff who work remotely. What's more,
IT enables associations to interface easily with worldwide providers and customers.
IT Facilitates Strategic Thinking
Among the many benefits of IT systems is facilitating strategic thinking within an organization. IT
systems enable information and data to be collected and stored in databases; such information may

include client purchase information, product information, and sales data. The business managers
then use this information by way of generating reports to get a high level view of business
performance. This gives useful insights to the manager to use for decision making, such as knowing
when to make re-orders for products, observe sales patterns, and know the products that generate
most profits. This way, the business is able to effectively plan and this contributes to its competitive
advantage in the sector/ field (Burstein & Holsapple, 2008)
IT Stores and Safeguards Valuable Information
The capacity, protection, and upkeep of data - known as data administration - is another area in
which IT sparkles. Data administration is basic to any business that must store and protect delicate
data, (for example, money related information) for drawn out stretches of time. IT manages
organizations the capacity to store, offer, and reinforcement records for later use, and additionally
shielding data from unapproved people. Therefore, IT gives organizations the genuine feelings of
serenity that the data they gather and break down can be appropriately put away and protected for
sometime later (Barabba, 2011).
IT Cuts Costs and Eliminates Waste
In spite of the fact that IT might appear to be costly when initially actualized, over the long haul, in
any case, it turns out to be unfathomably financially savvy by streamlining an organization's
operational and administrative procedures. The usage of web based preparing programs is a great
case of IT enhancing an association's interior procedures by decreasing expenses and representative
time spent outside of work. In actuality, IT empowers organizations to accomplish more with less,
without giving up quality or esteem.
A system that is web based and database driven, with cloud implementation is therefore proposed
for AA; the system will hve a web interface that will perform various functions, including
advertising and promotion, customer service and customer interaction, a sales point, and transaction
processing, apart from capturing and storing user data. Th web interface is database driven so all
activity and transactions are captured and stored. The owner can then generate reports from the
databases to use in making management decisions, such as what to order, re-order points, and sales
statistics.
Stakeholder analysis
The owner is the main stakeholder in this situation; the system can only be developed and
implemented with his (her) support and so in the context of projects, the owner is the executive

sponsor for the project. The other major stakeholders are th customers and general public who are
likely to use the system for purposes such as making inquiries.
Business context
System context is a that alludes to the earth of your framework. A framework to be created never
remains without anyone else yet is associated with its condition. This product collaborates with
various gadgets, other programming and obviously the watcher. Moreover, amid its advancement
procedure various laws, standards, rules and style guides have affected the last plan of the
framework. As a general rule your strength characterize a necessity for the product that it might be
sans hindrance, or that it offers bolster for all current cell phone working frameworks. This
represents no issue if these components are incorporated into the framework setting investigation
comfortable start of an undertaking. Supplementary changes late in the improvement procedure
result in specialized adjustments that are hard to actualize and costly. Perhaps a fragmented item
must be promoted and sold. Aside from the framework and its setting there is the superfluous
condition which contains everything that has no effect at all on the framework and its improvement.
Organizations need to consistently center around change and development with a specific end goal
to make due in powerful situations.
The capacity of an association to convey fitting business forms requires that the fit between
business procedures and frameworks that help the administration of these procedures is persistently
kept up and developed. Procurement and utilization of the learning about the setting in which
business forms are characterized, altered, and executed can help keep up this fit. With a specific end
goal to choose who and what applies impact on the framework to be produced, the framework
setting should be characterized. In the event that you know the framework limits you know the
extent of the framework. Basically: If you don't characterize the framework setting thoroughly the
prerequisites will stay fragmentary, bringing about many, frequently expensive issues. The point of
framework setting investigation is to decide all people, gatherings, associations, procedures,
occasions and records significant for a framework. Delineating the framework limit characterizes
what functionalities a framework should offer and what interfaces to outer frameworks exist.
Framework setting charts offer extraordinary help for portraying connections between all parts of a
framework. Contingent upon the sort of graph extra data, for instance portrayals, data streams and
associations can demonstrated and included. The outcome are items that make clients upbeat and
that offer every single wanted capacity.
Because of the significant development capability of the internet business showcase, most retailers
begin to see the advantages of being on the web and are presently taking advantage of the web
based business. Besides, any individual who has driven development designs can undoubtedly
observe that the start-up costs for building up an eCommerce business are far not as much as