This assignment requires students to analyze the influence of both the micro and macro business environments on sustainable innovation. Students are expected to draw upon relevant academic literature to explore this relationship, considering various factors that shape a company's ability to innovate sustainably.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Different types and purposes of organisations and their legal structures..........................1 P2 Size and scope of a range of different types of organisations..........................................2 P3 Relationship between Organisation structure and functions.............................................3 TASK 2............................................................................................................................................5 P4 Impacts of the macro environment on Business................................................................5 P5 Identification of strengths and weakness of Tesco...........................................................7 P6 Interrelation of strength and weaknesses with external environment...............................8 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Business can be defined as a individual's occupation or profession. At larger context, a business is separate legal entity having its own individual existence formed afteranassociationofpeoplehavingacommonobjective.Whereasbusiness environment takes into account the external as well as internal factors which influence the functioning, performance and development of the organisation (Wild, Wild and Han, 2014).TheexternalfactorsincludePolitical,economical,social,technological, environmentalandlegal.Theinternalfactorsincludevaluesystem,missionand objectives,employees,resourcesandculture.Businessenvironmentplaysavery importantroleintheorganisation.Ithelpsacompanyidentifyitsstrengthand weaknesses and take cautionary measures against the contingencies that may arise in future. Tesco is a private limited company constituted in 1919. it provides the retailing services all over United kingdom. This report focuses in companies in different sector and aims to understand the factors which affect their working environment. TASK 1 P1 Different types and purposes of organisations and their legal structures Tesco Tesco is a public limited company but most of its shares are held by either financial institutions or by profit seeking individuals. Tesco was founded by Jack Cohen in 1919. the company is third largest retailer in UK in terms of profits. The company caters the needs of 28.4% of the total grocery market of a nation. The core purpose of this company is to enhance the shopping experience with each passing day (Welford, 2013). To be supreme when it comes to serving the customer and help in having a quality life. Each store of the company is entirely owned unlike in the case of McDonald where stores are owned by the parent company or the franchisee. The company focuses on achieving the pre-determined revenue and functions for the sake of profits only. BBC BritishBroadcastingcorporationasthenamesuggestsispublicservice broadcaster whose mission is public service. It is a statutory corporation which means 1
that organisation is owned by the government may or may not have the support of a shareholders. The company was founded in 1922 under the royal charter. The legal status of the company is public records. Theses are the documents which are not confidential and accessible to public. The core purpose of the organisation is to provide impartial news and to enhance the learning of the people of all age groups (Ullah and Lai, 2011). These organisations main purpose is to communicate, educate and entertain the people. Oxfam OxfamisanallianceofthecharitableorganisationinUnitedNationwhich focuses on alleviating the poverty from the world. The grand alliance consists of 20 NGOsandhavespreadover90countriestoendtheinjustice.Thisvoluntary organisation was founded in 1942 as “Oxford committee for famine relief”. The core purpose of the organisation is to eradicate poverty, relief in disasters, equal rights for women and fair distribution of resources. Oxfam believes in transparency and answer- ability towards its key stakeholders. The information published and the responsesof the same are important aspects of accountability. P2 Size and scope of a range of different types of organisations. Tesco Plc This is one of the leading retailer in the United Kingdom. Human resources of this organisation goes up to 476,000 as of 2017. the annual turnover of this company in 2017 is 55,917 billion euros. The Company owns the market share of approximately 28.4% in the British Territory itself. Thescopeofoperationsisnotonlyconfinedtothedomesticnation.The company said to have stores in 12 nations in all the leading continents such as Asia and United states (Schaltegger, Lüdeke-Freund, and Hansen, 2012). After UK, Thailand has the largest number of stores which are 310 and generates huge revenue from the Asian continent. Today maximum revenue is generated in Britain only. The product portfolio of Tesco includes banks, mobiles, Ireland, kipa Family dining and dunhumby etc. Tesco bank is formed in 1997 and in 50:50 partnership with the Royal bank of scotland. Tesco Mobile is another component in the product portfolio offering 4G services in UK. BBC 2
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This international broadcaster is one the largest public service in the world. It employs more than 20,916 employees in 2016. The annual turnover of this organisation is 4.963 billion euros. The market share of BBC is around 30% and have generated traffic share of 65.1% when compared to other publisher. The scope of operations is wide as the company operates at international level uses television and radio as the common medium. The company broadcasts in 29 languages worldwide (Pikka, Iskanius and Page, 2011). Thenetwork is available in Africa,northAmerica,southAmericaandAsiancontinent.Theproductportfolio includes broadcasting, radio, online services etc. BBC one and BBC two are the leading channel of the company having the highest reach among its products. Oxfam Oxfam is one of the biggest charitable organisation in the world. The number of volunteers are 202,918 and are growing at a rate of 100 daily. The organisation operates at a international level and have formed an alliance with over 20 not-for-profit organisation various countries. The company perform its functions in UK, Canada, America, Australia, New Zealand and many more. The funds are raised mainly by three major sources : Shops: these shops sell goods donated by public. Government: the funds allocated by the government. Private donors, corporate funding etc. P3 Relationship between Organisation structure and functions Importance of Organizing function Organizationalstructureisasystemthatconsistsofexplicitandimplicit institutional rules and policies to designed tooutlinehow various work roles and responsibilities are coordinated. It is mostly used in delegation of work and authority (Hair,2015).Moreoveritcreatesco-ordinationamongdifferentdepartmentsof enterprise. It clarifies authority which in turn creates effective administration and gives well defined jobs. Most important is that it brings scope of new and better changes which can boost performance of the company. Finance 3
The goal of finance function in Tesco is to achieve three benefits which are Business support service, lowest costs and effective control of environment. Money is the lifeline of business. Finance is required to promote or to create a business, gain assets, develop products, advertise and run market. Finance also works in budget and forecasting, book keeping, Payables and receivables. Human Resources The human resource management team of Tesco plans on efficient utilisation of its human assets for the benefit of business (Elliot, 2011). This includes recruiting, coordination, training, motivation, development of the employees which in turn help the higher authority to perform effectively and efficiently on a task assignedand thus to achieve goal. Marketing Marketing department of a company plays a vital role in promoting the business and mission of the organisation. It serves as the face of the company , coordinating and producing all materials representing the business. Marketing department of a company is responsible for efficiently managing the brand, creating content providing search engineoptimizationforyourwebsite,managingsocialmedia,overseeingoutside vendors and agencies and serving as media liaison. Research and development R&D plays an integral role in the life cycle of Tesco products. The innovation of this company are Tesco Express and Tesco Metro stores in UK. This is a separate department in the company from sales, production and other divisions, the functions of these areas are related and often require collaboration (Drucker, 2017). R&D allows a company invent or to innovate products to achieve competitive advantage. Production Production is the functional area responsible for turning inputs into finished outputs through a series of processes. Company's production managers are responsible formakingsuresufficientinputsareprovidedandconvertedintofinishedgoods effectively and efficiently. Production function is divided into five sub functions which are setting standards and target, purchasing department to provide raw materials and 4
maintain stock and the design and technical support leads into final production which helps to complete the target and customer satisfactory level. Supply chain management SCM is the active and foremost important function of TESCO as supply chain activities to maximize customer value and achieve a sustainable competitive advantage. It represents a conscious effort by the supply chain firms to develop and run supply chains in the most effective and efficient ways possible. The supply value chain of Tesco is one of the biggest strength of the company. TASK 2 P4 Impacts of the macro environment on Business. PESTLE is one of the most commonly used tool used to assess the factors of the external environment. Political Factors: The policies decided by the government effect a company in the direct manner. The government of Britain recently increased the VAT from 17.5 to 20% for increasing the revenue in form of taxes (Cuervo‐Cazurra, 2011). This policy affected the sales revenue of Tesco Plc in the negative manner and there was a reduction in the profits of the company as well. Economic Factors: The economic situation is improving and the economy is showing the signs of improvement. This situation acts as a positive sign for Tesco. As improvementintheeconomy willbringimprovement inthesales revenueof the company. Economic growth is beneficial for both the company as well as for the people who are looking for employment. 5
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Social Factors: The number of senior citizen in the Britain is high and there is a continuous decline in the birth rate of the country. The increase in the life expectancy of thepeoplemakesacompany toadoptnewapproaches ofproduct delivery. For instance the companycan develop a website or a mobile application for elderly as mobility for them is not easy. In this internet friendly generation adopted to such measures is essential (Difference Between Micro and Macro Environment, 2015). TechnologicalFactors:Technologytodayplaysavitalroleinproviding competitive advantage to the company. The supply chain management of the company needs to be equipped with the latest available technology to achieve cost efficiency and help sustain ahead of its competitors. A careful analysis is required while adopting a new technology because sometimes the advancement in technology is not able to cater the needs of the organisation (Commander and Svejnar, 2011). EnvironmentalFactors:Thecompanyhasadoptedsustainablemeansof development. The company is focusing on minimizing the use energy and utilization of greenhousegases.Thecompanyisadjustingitsstorestakingintoaccountthe environmentalconcerns.Followingtheenvironmentnormswillbeapartoftheir Corporate social responsibility. These factors invites positive changes in perception of consumer towards the company. 6 Source1: Difference Between Micro and Macro Environment, 2015
Legal Factors:Laws of a nation has a direct impact on the company. The food retailing commission suggested to ban some current practices and Tesco facilitated the change by providing the customer with reduction in prices of fuel depending on the purchase on grocery items. P5 Identification of strengths and weakness of Tesco Tesco Plc is the leading retailer in United Kingdom (Cai and Yang, 2014). The company conducts its operations in 12 nations. In order to maintain the supreme position in the market an organisation need to assess its strengths ans weaknesses. The assessment will help the company in decision making. Strengths #1 retailer in the company Distribution network Innovation ( Tesco Metro & express) Online services Economies of scaleClub card ( Loyalty program) Weaknesses Underperforming insurance and banking subsidiary Lack of experience in Mobile segment Investments in IT and store refurbishment Opportunities Expansion into emerging marketsProduct line up in smartphone segment Threats Threat from competitors such as Sainsbury and Morrison's Decline in the market coverage Currency fluctuations The assessment of the company shows its areas of expertise as well as the areas of improvement. The strengths are the vital success features which help a business in obtaining competitive advantage. For instance company's strength lies in its position in the industry as well as its vast distribution network (Bryman and Bell, 2015). So an organisation must utilize these factors up to their full potential so get the best out of them. Where as weaknesses of the company are to be kept in mind and contingency plans are to be created to minimize their effect on the business. The opportunities of 7
expansion helps company while making decision about the plans for the future. Being cautious of threats while making decision can help convert them into opportunities for an organisation. P6 Interrelation of strength and weaknesses with external environment The external environment and strengths and weaknesses of an organisation share a direct relation with each other. The determination of strengths and weaknesses is largely dependent upon the factors in the external environment (Boons and Lüdeke- Freund, 2013). Political Changes The changes in the policies of the government such increase in VAT affected the strength of a company. Tesco had a large share ofsales revenue upon which the innovation and development functions were dependent but after changes in the political factors company is now left with lesser sales revenue. Economic Factors The growing or a stable economy influences strength of a company where as recession in the market brings negative outcomes. Social Factors Socialfactorsincludefactorssuchasdemographics,psychographicand geographic. The company have to consider every aspect of social factors. The seniors in the country became the strength of the company by improving the sales of the company through online portal. Technological Factors The strength of a company's supply chain was only achieved due to application of latest technology in the segment. A unessential technology can become a weakness also by increasing the cost of operations. Environmental Factors An organisation adopting sustainable measures not only efficiently utilise the resources but as well improve the public image which have a direct impact on the sales revenue of the company. Legal Factors 8
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Thesegovernmentlawshaveadirectimpactonthebusinessecosystem (Bocken and et al., 2014). The laws regarding the importing and exporting when relaxed becomesthestrengthofcompanyvastnetwork.Thefrequentchangesinthe employment laws becomes weakness of the company. CONCLUSION It can be concluded from the report that business environment have a direct impact in the functioning of business. The organisation are divided into 3 major types such as Private, public and voluntary. They can be differentiated on the basis of their size, scope and core purpose. The functions of organisation such as human resource, marketing, finance provides assistance to a business in effectively achieving their objectives. It is clear that organisation is influenced by the ecosystem to a large extent. These factor helps in decision making concerned to the future of the business. Internal Assessment of the company helps in identifying the strengths and weaknesses of the business. These factors can be later utilised in formulating the plans for the future of company. There is a relation between the external and the internal environment of an organisation. Change in one factor directly impacts the strength and weaknesses of the company. 9
REFERENCES Books and Journal Bocken,N.M.P.andetal.,2014.Aliteratureandpracticereviewtodevelop sustainable business model archetypes.Journal of cleaner production.65.pp. 42-56. Boons, F. and Lüdeke-Freund, F., 2013. Business models for sustainable innovation: state-of-the-artandstepstowardsaresearchagenda.JournalofCleaner Production.45.pp. 9-19. Bryman, A. and Bell, E., 2015.Business research methods. Oxford University Press, USA. Cai, S. and Yang, Z., 2014. On the relationship between business environment and competitive priorities: The role of performance frontiers.International Journal of Production Economics.151.pp. 131-145. Commander, S. and Svejnar, J., 2011. Business environment, exports, ownership, and firm performance.The Review of Economics and Statistics.93(1). pp. 309-337. Cuervo‐Cazurra, A., 2011. Global strategy and global business environment: the direct and indirect influences of the home country on a firm's global strategy.Global Strategy Journal.1(3‐4). pp. 382-386. Drucker, P. F., 2017.The Theory of the Business (Harvard Business Review Classics). Harvard Business Press. Elliot,S.,2011.Transdisciplinaryperspectivesonenvironmentalsustainability:a resourcebaseandframeworkforIT-enabledbusinesstransformation.Mis quarterly.35(1). pp. 197-236. Hair, J. F., 2015.Essentials of business research methods. ME Sharpe. Pikka, V., Iskanius, P. and Page, T., 2011. The business enabling network–a tool for regionaldevelopment.InternationalJournalofInnovationandRegional Development.3(3-4), pp. 324-344. Schaltegger, S., Lüdeke-Freund, F. and Hansen, E .G., 2012. Business cases for sustainability: the role of business model innovation for corporate sustainability. International Journal of Innovation and Sustainable Development.6(2).pp. 95- 119. Ullah, A. and Lai, R., 2011. Modeling business goal for business/it alignment using requirements engineering.Journal of Computer Information Systems.51(3). pp. 21-28. Welford,R.,2013.Hijackingenvironmentalism:Corporateresponses tosustainable development. Routledge. Wild, J. J., Wild, K. L. and Han, J. C., 2014.International business. Pearson Education Limited. Online Difference Between Micro and Macro Environment, 2015[online] Availablethrough <http://keydifferences.com/difference-between-micro-internal-and-macro- external-environment.html> Accessed on 27 September 2107. 10