This document provides an overview of different types of organisations and their purposes. It explains the relationship between organisational functions and objectives. It also identifies the positive and negative impact of the macro environment on business operations. The document focuses on TESCO as a case study.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Business and Business Environment 1
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1 Explain different types and purpose of organisations.............................................................3 P2 Explain the size and scope of different type of organisations.................................................5 TASK 2............................................................................................................................................7 P3 Explain the relationship between different organisational functions and how they link to organisational objectives and structure........................................................................................7 TASK 3............................................................................................................................................8 P4 Identify the positive and negative impact of the macro environment on the business operations.....................................................................................................................................8 TASK 4..........................................................................................................................................10 P5 Explain internal and external analysis of organisation in order to identify strengths and weaknesses.................................................................................................................................10 P6 Interrelation of strength and weakness with the macro factors.............................................11 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13 2
INTRODUCTION Business Environment comprises of the external and internal environment factors such as suppliers, stakeholders, customers, government policies and regulations and all these factors has direct impact on the business (Teece, 2010). Business environment provide support in analysing the marketconditionsand helps in business decisionsand in developingstrategies. The organization chosen for this report is TESCO. The company has a global business and has vast operational activities. The company is dealing in almost all segments and is consider among top companies in UK. The report covers following topics- different type of organizations and their purpose, the relationship of different functions and structure of the organization, internal and external analysis contribution in understanding the strengths and weaknesses and their impact on the operations of business. TASK 1 P1 Explain different types and purpose of organisations. In order to provide support to organisations in defining the roles and responsibilities, it is important that firms analyse and evaluate what type of organisation is best for them which help in achieving the business objective (D’Haen and Van den Poel, 2013). Types of organisations Private Sector Organisation- The private sector organisations refers to those companies which are been established and run for profits and they are owned and run by individuals or partners. For example: TESCO is the private company established in UK and they are dealing in the retail sector. Purpose- TESCO is the large scale private sector organization of UK where the company focus on providing groceries and daily essentials at affordable prices to the customers. Objective- The objective of the company is to maximize sales and profit margins by providing products at low price to its customers. Moreover they want to introduce healthy eating products in its range of groceries. Goods & Services- TESCO is dealing in both goods and services that is has a diversified range of clothing, furniture, electronics, financial services, telecoms, internet services, etc. 3
Type of Private sector organisations: Sole trader: Sole trader is very simple from of business where business is operated and run by individuals. Partnership: This is a type of private organisation which is run by two or more people that is under legal agreement two or more individuals establishes their business. Limited liability partnership: These are those companies which are limited to perform operations to the extent of investment. Limited company: A limited company is a type of private sector organisation which operates as a separate legal entity. Legal structure- In the context of TESCO, it is a limited company which is owned and run by investors and shareholders. The company is following flat hierarchical structure in order to establish good communication among all departments (Herbst and Merz, 2011). Public Sector Organisation-These are those type of organisations which operate for serving society and are owned by government and agencies. Their main focus is providing benefit to society and not to earn profits. For example: NHS(National Health Services) is a company operated and owned by government and they provide healthcare services to people for no charge. Purpose- NHS (National Health Services) is operating with the funds provided by welfare department of UK. The primary focus of the company is to provide good healthcare facilities and services to the people, specially to those who cannot afford expansive treatments. Objective-The objective of the organisation is to keep people healthy and focus is on reduction of health inequalities from country. Products and Services-The organisation deal in service sector that is in GPs and dentists to hospitals and in case of emergency. Type of public sector organisations Departmental undertakings:These are the oldest form of public sector organisation which are established and run by ministry. Statutory corporations:These are those type of public sector organisations which are finance by government (central or state) and are mention in the special act of parliament. 4
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Government companies:These are those type of private sector organisations in which 51 % of paid up capital is owned by government (Aterido, Hallward-Driemeier and Pagés, 2011). Legal structure-NHS (National Health Service) is owned and run by the health and welfare department of UK. The organisation is lead by the Secretary of State of health and social care. The organisation come in the category of statutory corporation which is established and run by government of UK. Voluntary Organisation-These organisations are established to help and support the society and do not follow any hierarchy and are non-profit organisations. For example: OXFAM, is operating as a non-profitable organisation in UK which is formed with the help of 20 charitable organisations with the motive to remove poverty. Purpose- OXFAM is operating with the motive of helping people in meeting up their basic requirements. Objective-The objective of the organisation is to make society free from poverty. Products and Services- The organisation is dealing in service sector that is providing services for social welfare and well-being of people. Type of Voluntary organisations Unincorporated Association:This is a type of organisation in which people come together and form a group in order to solve a particular purpose. Trust:It is a type of voluntary organisation which is established to solve money related issues that is issues related to land and property. Limited liability Company:This type of company follow separate legal structure and are legal entity for whom people work. LegalStructure-OXFAMfallsinthecategoryoflimitedliabilityCompanywhichis established by trustees. They have a cooperative staff which functions to remove the poverty (Klapper, Lewin and Delgado, 2011). P2 Explain the size and scope of different type of organisations. TESCO was established in London in year 1919 and operating at international level with big number of stores in various countries. VisionofTESCO-Thevisionofthecompanyistobecomemostvaluable organisation and to provide great shopping experience to customers. 5
Mission of TESCO- The mission of the company is to focus on building long term relationship with its customers. Size of TESCO- The Company has big number of stores in many countries where the size of the functions and activities depends on the number of employees and the number of stores. The company has more than 7000 stores which are handled by large employee force. Scope of TESCO- The scope of the company is within the area in which its products and services are sold. The company has able to successfully capture the market of Europe and Asia and is planning to introduce itself in healthcare industry (Babatunde and Adebisi, 2012). NHS (National Health Services) is very popular public sector organisation operating to provide free healthcare services to the people of UK. Vision of NHS- The vision of the organisation is to provide good life experience to the people in healthcare facilities. Mission of NHS- The mission of organisation is to provide equal facilities and treatment to the people. Size of NHS- The company has wide range of operations and is known as trusted organisation of the UK. The company has a staff of more than 2 lakh people. Scope of NHS- The focus of the organisation is provide good facilities to the people of UK in healthcare. OXFAM is a charitable organisation which is working to remove the poverty from society and focus on providing equality. Vision of OXFAM- To provide just and fair environment to the people that is free from poverty. Mission of OXFAM- The mission of the organisation is to provide sustainable environment by removing poverty. Size of OXFAM-The organisation is operating at international level and providing services in more than 90 countries with big strength of employees. Scope of OXFAM- The scope of the organisation is to extend its reach in order to provide healthy environment to everyone (Wetherly, 2014). 6
TASK 2 P3 Explain the relationship between different organisational functions and how they link to organisational objectives and structure. The success of the business is dependent on the performance of the departments that is how various departments are performing their roles and responsibilities. Proper communication and relationship between departments help in accomplishing the goals of departments and organisation. The inter-relation between marketing and finance departments The role and responsibility of finance department is to facilitate funds in the organisation and assign the funds to different departments as per needs and requirements. Whereas marketing department is responsible for developing strategies for the company growth in the marketplace which also provide support to other departments in carrying business operations. The management of finance is important as all departments requires funds in order to carry out their operations so, the balance of finance is very essential for the growth and survival of company. Marketing department designs various strategies for promotion to increase the presence of company's products and services in marketplace. In the context of TESCO, the budget and allocation of funds and money related activities are regulated by finance department (Prajogo, 2016). The marketing department requires big amount for the promotional activities and functions in coordination with finance department for fund requirements and issues related with allocation and use of money. The inter-relation between of operations and production department The operational departments play crucial role in the company as they are responsible for maintaining and managing all back end operations and make processes easy for other departments. Without operational department, it becomes difficult for organisation to accomplish its goals as things become complicated for other departments (Čepel and et.al., 2018). Whereas production department is responsible for managing the activities related to products and services that is to ensure on time delivery of right products with good quality. IncontextofTESCO,operationsandproductiondepartmentworktogetherin coordination with each other as it facilitate quick and fast delivery of products and services. Both of them are responsible for managing and maintaining demand and supply 7
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
of products and services in marketplace so that they do not face loss of customers or other customer issues. The inter-relation between human resource and sales department Human resource department in any organisation is responsible for identifying the best fit for the company and ensures that employees do quality work and are the important assets of the organisation. Whereas sales department is responsible for regulating activities related to sales and ensures that the work of other department provide great results to the company. They are responsible for maximising the profit margins. In the context of TESCO, the human resource department play important role as the operations of the company are carried on large scale so they require efficient employees who are well trained. The sales volume of company is constantly increasing as the employees come to know the business goals. TASK 3 P4 Identify the positive and negative impact of the macro environment on the business operations. PESTEL analysis helps in analysing and identifying the external factors which has impact on the operations of business and influences the decision making process (Brennan, Canning and McDowell, 2020). Political Factors- These factors play important role in those cases when company is operating in other countries. In this case company need to involve in import and export activities and for that need to pay taxes such as service tax, excise duty, etc. Positive impact-The political conditions in UK are stable that is no major change has taken place which provide support to TESCO, as they can take decisions for business expansion and for making investment in different sector (Likoko and Kini, 2017). Negative impact-The conflicts and war type situations affect the functions of business and cause huge loss to TESCO. Economical Factors-These factors reflect the buying power of the customers and due to which company need to formulate strategies. These factors are interest rate, inflation rate, etc. Positive impact-For TESCO, the economic factor are in favour that is they are making profits and able to gain customer trust. Moreover with the expansion of business they are generating employment opportunities. 8
Negative impact-Due change in labour policies the cost has increased and has a negative impact on TESCO. As a result they need to pay high wages to its staff members which is effecting their profit margins. Social factors- Social factors influence the function of organisation to great extent and also impact the decisions in business. These factors are buying habits of people, education level, etc. Positive impact- Social factors are contributing in the growth of TESCO, as lead to increase in customers and also helping in formulating new strategies to capture market. Negative impact- TESCO, is not involved in CSR activities in order to provide support to society. As a result it is creatingnegative image of company (Yang and Gabrielsson, 2017). Technologicalfactors-Theexternalenvironmentalfactorsareaffectedbythe technology as changes in technology take place on frequent bases and are dynamic thus, influence the decisions of the company. Organisations can make changes in its business process with the help of technology and can improve its productivity. Positive impact- Technology up-gradation and advancement help TESCO in its product range as they can provide innovative and creative products to its customers. Negative impact- The use of latest technology involves high cost and expenses due to which TESCO need to spend more on machines and equipments. Environmental factors-These factor play very important role as the use of resources and material should not effect the environment. Positive impact-TESCO provide good quality products and services to its customers. Moreover, it has able to develop trust and customer find it safe to buy products from them. Negative impact- The company have to use more number of resources in order to produce environment friendly products which lead to time consumption and incur more expenses. Legal factors- The legal factors play important role in the operations as companies need to follow all the legal rules and regulations in order to survive in marketplace. 9
Positive impact- TESCO, has a separate team which regulates the legal actions in order to protect the company as a result operations are perform on time which increased the profit volume. Negative impact- These factor effect the functioning and profits of the company as these factor make the process complex due to which strategies are changed by management on frequent bases (Gorla, Chiravuri and Chinta, 2017). TASK 4 P5 Explain internal and external analysis of organisation in order to identify strengths and weaknesses. The SWOT analysis involve evaluation of various factors that is internal and external factors which effect the business operations. Strengths The research team of TESCO, analyses the market trends on frequent bases which helps company in developing innovative products that satisfy needs and wants of customers. The company is quite old and has established its brand reputation in UK market which provide support to them as customer trust them and prefer purchasing products form TESCO. One of the greatest strength of TESCO is it has almost all type of product range like clothing, electronics, grocery, etc which help them in attracting customers. As customers get all the products at one place which also save time of customers (Demil and et.al., 2015). Weaknesses The company is facing issue with its credit rate as the rates are falling in market due to emergence of many competitors in marketplace. The company is involved in some type of legal issues with government of UK. This action is effecting the goodwill of company in marketplace. Opportunities With the use of latest technology company can make improvement in its tools and equipments as this will help in increasing the productivity level. TESCO has successfully established its brand image in UK and company should expand its business in other countries in order to increase its revenue and profits. 10
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Threat The biggest threat for company is its competitors that is many brands are coming up with the substitute products and capturing marketplace. Thus, due to emergence of new companies with same range of products the sales and profit volumne of TESCO has fall down. The changes in legal factors and policies of government is effecting the operations of the business. P6 Interrelation of strength and weakness with the macro factors. The interrelation between strengths and weaknesses with macro environmental factors is as follow- Basis factors Political factors Social factors Economical factors Technologi cal factors Environme ntal factors Legal factors StrengthTESCO considers andfollow all the legal policies and rules set by government. Hence,it helped companyin performing efficiently and effectively. TESCOuse resources of thesociety andreturns to society in formof good quality products and services. The companyis maintaining and evaluating the effective costlabour techniques tominimise its cost and expensesin orderto maintainits sustainabilit y. Company constantly evaluate and make changesin itsproducts inorderto provide innovative productsto customers. The companyis using environment alfriendly methods and techniques inorderto workin harmony with government. TESCOis implementin gand following all the legal rulesand regulating. WeaknessWiththe formation of new Thetaste and preferences Although companyis following Withthe adoptionof new Some environment al rules and Somelegal formalities create 11
policies, the company's policies and activities are effected and management haveto make changes accordingly. ofcustomer arenot constant as a result company needto make changes and introduce new products according to customers. and maintaining alltypeof rulesand regulations for sustainable business growthbut atfew pointsthe uncertain situations effectthe operations of business. technology, the expenses are increased andeffect the financial stateof company. regulation actas barrierin the operations of business. difficultyin business operations whichhas negative effect on the workingof business. CONCLUSION From the above report, it has been concluded that business environment has impact on the operations and performance of organisation. This report covers, three type of organisations with their size and scope and all organisation has different business structure. The SWOT analysis is been conducted to analyse the various factors which effect the performance of business. The organisations according to prevailing situations take steps and measures to accomplish its goals and objectives. REFERENCES Books & Journals Aterido, R., Hallward-Driemeier, M. and Pagés, C., 2011. Big constraints to small firms’ growth?Businessenvironmentandemploymentgrowthacrossfirms.Economic Development and Cultural Change.59(3). pp.609-647. 12
Babatunde, B.O. and Adebisi, A.O., 2012. Strategic Environmental Scanning and Organization Performance in a Competitive Business Environment.Economic Insights-Trends & Challenges.64(1). Brennan, R., Canning, L. and McDowell, R., 2020.Business-to-business marketing. SAGE Publications Limited. Čepel, M. and et.al., 2018. Business environment quality index in the SME segment.Journal of Competitiveness. D’Haen,J.andVandenPoel,D.,2013.Model-supportedbusiness-to-businessprospect prediction based on an iterative customer acquisition framework.Industrial Marketing Management.42(4). pp.544-551. Demil, B. and et.al., 2015. Introduction to the SEJ special issue on business models: Business models within the domain of strategic entrepreneurship.Strategic Entrepreneurship Journal.9(1). pp.1-11. Gorla, N., Chiravuri, A. and Chinta, R., 2017. Business-to-business e-commerce adoption: An empirical investigation of business factors.Information Systems Frontiers.19(3). pp.645- 667. Herbst, U. and Merz, M.A., 2011. The industrial brand personality scale: Building strong business-to-business brands.Industrial marketing management.40(7). pp.1072-1081. Klapper, L., Lewin, A. and Delgado, J.M.Q., 2011. The impact of the business environment on the business creation process. InEntrepreneurship and Economic Development(pp. 108- 123). Palgrave Macmillan, London. Likoko, E. and Kini, J., 2017. Inclusive business—a business approach to development.Current opinion in environmental sustainability.24.pp.84-88. Prajogo, D.I., 2016. The strategic fit between innovation strategies and business environment in delivering business performance.International journal of production Economics,171, pp.241-249. Teece, D.J., 2010. Business models, business strategy and innovation.Long range planning. 43(2-3). pp.172-194. Wetherly, P., 2014.The business environment: themes and issues in a globalizing world. Oxford University Press. Yang, M. and Gabrielsson, P., 2017. Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective.Industrial Marketing Management.64.pp.147-160. 13