INTRODUCTION...........................................................................................................................1 Part1.................................................................................................................................................1 1. Presenting different types of organization..............................................................................1 2. Size and Scope of the organization.........................................................................................2 ..........................................................................................................................................................4 P3. Relationship with different organizational functions............................................................4 LO4..................................................................................................................................................6 P4. Impact of macro environment has upon business operations...............................................6 P5. Conduct internal and external analysis.................................................................................7 P6. Strength and weakness interrelates with external macro factors..........................................8 CONCLUSION................................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION The business environment is the sum and collection of all factors whether they are internal or external that directly affect the business in both positive as well as negative way. In the same way, the report main aim is to understand business, its functions which are also influence by business environment. The chosen firm for this report is TESCO which is one of the leading retail supermarket in UK and it provides the best quality of products at low and reasonable rates. The report is divided into two parts such that in section one which is essay where report will describe different types of organization such as public, private and voluntary on the basis of their purpose, size scope. Further report will describe the interrelationship between different organization structure and functions, how their functions are relates to overall organization mission and objectives. In second part of the report, report will describe how macro environment factor impact upon business by using PESTLE analysis and then by applying SWOT, report will determine the internal factors. Then report will also describe Porter five force analysis to TESCO and describe how they influence decision. PART 1 Presenting different types of organization Organization:It is the group of people who have a particular purpose to set up the business and it is combines with different firm such as profit firms, not for profit and voluntary firms. These are as mentioned below: Profit :This sector is run by the individual or group whose usually aim is to earn profit and this sector is not controlled by state (Bouckaert, Peters and Verhoest, 2016). This sector is also known as private sector and in UK, this sector contributed their biggest part in the growth of the economy. Therefore, in private sector, activities are basically guided by a motive to earn only money. Objectives/Purpose:Profit sector main purpose is to earn the money and expand their current business. Supply of goods and services:These company supply all kinds of goods and it includes Sole proprietor. Designers, Plumbers etc. For example, IKEA which is one of the largest company online furniture selling company in UK who provide all kind of furniture is an example of Private sector. 1
Not for Profit:This is also called public sector and this sector did not set their business to earn profit but to provide benefit to society. This sector is majorly run by government and this enterprise even sale the private goods but usually operate on a commercial basis (Mazzucato, 2015). Objectives/Purpose:the aim of this sector is to work for the welfare of a society rather than earning money for the business expansion. Supplyofgoodsandservices:Thisincludestheservicessuchasmilitary,law enforcement, roads, public bridges etc. Non- Governmental Organization (NGOs):It is also known as Voluntary sector which are usually funded by donation and run by volunteers. They also focus on issues such as Human Right, environment and health. Objectives/Purpose:It main purpose is to serve specific social or political purpose rather than commercial. Supply of goods and services:Red Cross is an example which provide health and care services at the time of crisis in UK. Size and Scope of the organization- Micro enterprise: Size:Size of all micro businesses are small and limited in which owner just full fill their basic needs or feed their family requirement. Number of employees in micro businessesis 1-9 (Bonafede and et.al., 2016). Scope:Scope of Micro organisations are quite vast in terms of covering several new technologies, development, expansion. They have many options s to grow their business into next level. Market share:Market share of micro businesses are very high because of high start-ups that helps in economic development. Profit share:Profit of micro businesses are limited to other organisations. They earn very limited amount of profit because they invest limited on the business. They earn limited profit through which they can survive (Legg and et.al., 2015). Growth:Growth of micro organisation is limited as compare to large or medium size of organisations. 2
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Sustainability:Sustainability of micro businesses are less. If the not earn satisfactory amount they close the business immediately (Legg and et.al., 2015). Small enterprise: Size:Small businesses size is greater than micro businesses and lesser than medium and large organisations. Generally small businesses having 10-49 number of staff members. Scope:Small businesses have larger scope to grow their business in different manner. Geographical context is also very much useful to grow the small scale businesses. Market share:Small enterprises having good market share in order to provides the good services products. Profit share:Small Medium enterprises earn both positive and negative profit outcomes it's totally depends upon the business because it involves the threat of competition. Growth:Growth of small businesses is low as compare to medium and big organisations because of limited resources and capital. Sustainability:Medium scale businesses are unstable and highly depends on capital or resources. Medium size enterprise: Size:Medium organisation size is larger than small and lesser than big organisation. The number of employees working in medium organisation are 50-249. Scope:Medium organisation having large scope due to high demand of the customer. Customer more prefer to purchase product or services from medium scale organisation because of good quality at reasonable price. Market share:Market share of medium size customer are high in UK because they contribute in national economy Large organisation having a good sustainability because of popularity and high market growth. Profit share:Medium Size business profit share is limited or lesser than large organisations because of limited resources and fund for further investment. Growth:Medium Size organisations' growth are low comparatively as compare to big organisation. Sustainability:Medium Size businesses' sustainability is also unstable comparative to large organisations. Large enterprise: 3
Size: In terms of large organization. It has limited scope to grow because they already operate its functions at big level where they get all things. Number of employees working in big companies are 250+. Scope:Scope of Large organisations are very high as compare to others in order to meet out the company aims and objectives (Koe 2016). Company also need to expand the business at different geographical manner in order to attract the customer satisfaction and more attract the new target customers. Market share:In UK share of big organisations are high or limited. Profit share:Profit Share of the large organisations are due to providing the high quality services by investing huge amount promotional activities to get the attention of customers. Growth:Large organisation has a large growth due to unlimited resources and capital for investment. Sustainability:Large organization having a good sustainability because of popularity and high market growth. Relationship with different organizational functions Finance and Marketing Marketing is a set of activities of different process and services such as identification of product,identifythedemandandneedofthecustomers,settingpriceandselectionof distribution channels to deliver the product and services to the market to reach end users. Money is the basic factor to operate any process and for the smooth running of the company.FinancedepartmentofTescohelpsandsupporttheMarketingdepartmentby providing and allocating fund and budget to them. As the finance department not only allocate the fund to the marketing department but also prepare the budget for the whole Tesco organisation and make sure to smooth operation of the company. As the Tesco is largest retail company which need to maintain its image and product range in the stores, finance department helps the marketing to provide fund that the marketing manager use it to promoting and advertisement of the company and its products and services. Marketing manager also does all its buying and selling activity with the help of the finance department(Sexton, 2016). This increase the sells and demand of the product of Tesco in the UK market and in the global market as well. 4
Finance is also connectedwith the marketing department of the Tesco in away that the marketing manger gives the details of all the activity which they did like promoting and advertisement and buying and selling of the products. Marketing management have the details and report the about the market and customers need and also about the all the profit and loss in the market and purchasing. This data is provided to the finance department and then the whole year's revenue and gross profit is to calculated and also make budget to allocate the fund for the next time. This help the Tesco company to maintain balance of inflow and out flow in the organisation(Sexton, 2016). Marketing and Production Production is a method to transform the raw materials to the final goods that the customers can use those products and services and fulfill their needs. Marketing department of Tesco is also connected with the production department of Tesco. As marketing department always gather information about the market situation and demand and need of the customers and always establish a survey about the quality of people and their choice and expenses. This report of the survey given to the production department of Tesco and production department produce such a products and services which can satisfy the customers need and at low price which customers can willing pay for it(Golovanova and et.al., 2016). This will help the Tesco company to take care of the customers need and satisfying their need and gain the trust of the customers. This increase the image of the Tesco in the m,market and helps to increase the gross profit an d revenue of the Tesco company. Research and production Research and development refers to those activities that company undertake to innovate introduce new product and ensuring the smooth operation in the company. Research and production department of the Tesco is also be interconnected with each other. As the research and development department produce a analysis on the market condition and environment, demand, nature of the consumers, their attitude and other factors and then make research report on of these data to the production department. -production department make plan and strategies how many products and services is to be produced and manufactured on the basis of the demand analysis and make changes in the existing products as according to the customers demand in the market. Research also help production department to produce new products and services as according to the social and attitude of the customers and in a low price 5
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that can fulfill the demand of the customers and this will help the Tesco to increase its sale as to produce as according to customers which give best quality products at minimum price(Geels and et.al., 2015). Impact of macro environment has upon business operations. Macro environment refers to those factors and forces that are outside the organization and they cannot be directly controlled by the company. The impact of macro environment on business operations of Tesco can be analyzed with the help of PESTLE analysis. Political-Tesco has its operations in various countries and it has to follow rules, regulations and legislation of the Government of these countries that impacts the business operations of the company. Government encourages retail companies for providing job opportunities and World Trade Organization is also promoting trade by Tesco. Tesco imports raw materials from other countries on which it has to pay import duty that impact the profitability of company. Economic-There are various economic factors that affects the business operations of Tesco such as annual wage bill in U.K. has increase the wage rate of labour that leads to increase in the cost and reduction in the revenue of Tesco. Social-There are various social factors that may impact Tesco in positive or negative manner. For example- Consumers are becoming more and more conscious towards the issue like obesity. Therefore, Tesco should consider the demand of consumers for organic products. Technological-There are various issues faced by Tesco in past such as horse-meat scandal etc. Tesco is considering various options for improving the trust of consumers on company. It has introduced advanced technology like technology of RFID so that, the shopping experience of existing as well a new customer can be improved. Tesco also developed PayQwid app for improving the loyalty of the customers. Legal-In year 2016, Tesco has faced a legal action from workers due to discrimination by the company on the basis of gender. Company has to perform its operations according with the regulations of Food Retailing Commission. Environment-Tesco has launch tesco. com so that, unwanted wastage can be reduced. Company uses renewable sources for generating electricity. 6
Conduct internal and external analysis. After the external analysis of business by using PESTEL know shows the internal analysis of business By using analysis. With the help of this model company is able to get idea of strength, weakness, threats and opportunities of company which is as follows: SWOT Analysis of Tesco StrengthWeakness It has got various award for its services whichareexcellence,customers servicesandoverallshopping experience. It is the biggest grocery retailer in the UK. It has strength is to growing numbers of stores. Ithasobtainedseveralinternational award. Ithasstrengthtousesuperior technology usage in their distribution channel,communicateandshopping centre(Phadermrod,Crowderand Wills, 2019). It has weakness which is competitive pressures have led to prices. It is not operating and vulnerable to certain external factor. The retail format in certain countries have not perform as well as expected and suggested. Ithasweaknesswhichdecreasein operating profits. OpportunitiesThreats Ithaseffectiveandvaluable opportunities for strategic alliance with other brand. That has opportunity to use online apps in their shopping area. Opportunity in private labour market. Tesco has stores in many developing countries but expanding their business Ithascompetitivethreatwhichare coming in years because global retails sector giant also lower price. Labourthreatintermsofincreased wages and benefits around the world. Risingrawmaterialcostsarealso threateningTescoprofitabilityand causing. 7
in emerging countries. Thereisanopportunityforjoint ventureinregionsthereTesco's performance is underperforming. Governmentregulationsandpolitical landscape is also putting pressure on Tesco. TOWS analysis of Tesco Strength and opportunities Tesco is already well established business and grocery store, they have opportunity to move and growing organic food market using by using their brand image and market position. It has effective and valuable supply network and good supplier relations but enable better price negotiation. Weaknesses and opportunities Declining sales by focusing on the growing trend of clean eating and also supplying more fresh and organic food for boost sales.That has focus on emerging health food market. That help to increase productivity of company. Strength and threat Tesco is still market leaders and has competitive advantage over rising discount stores. They use scale to counter competition using prices cuts (Gürel and Tat, 2017).Their reputation with the customers and employees satisfaction, which is automatically help to promote customer satisfaction. Weaknesses and threat It is the biggest cause of loss of sales for TESCO is growing of discount stores. It has focus for open more convenience stores for their customers. Those are the strength, weakness, threat and opportunities of company which has help to develop growth in marketplace. By using their opportunities to overcome the weakness and growth their strength.It is effective and valuable for the company to improve weakness and build effectively face challenges at marketplace. Those are help to company in competitive edge and by this have advantage to company. P6.Strength and weakness interrelates with external macro factors Tesco is the largest grocery retail business in the UK that brings many benefits. The various external factors of the business environment interrelates with the strengths and weakness 8
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of the company. For example, political factors lays down various health and safety policies on business organizations that are followed by the Tesco (Owuor, Githii and Mwangi,2018). This allows company to gain various benefits by satisfying employees. Political support is required by Tesco for developing its business and market share in desired areas. Social factors include recent and emerging trends in the society, religious beliefs, habits of target customers, etc. This factors leads to bring great impacts and influences on the internal factors of the company. For example, business strategies and products and developed in such a way that it meets needs and demands of target customers. The strategies are framed in response with lifestyle and taste of customers and result in increasing the profitability for Tesco. If Tesco fails to comply with various social factors, it can act as a weakness. Tesco can effectively make use of its strength for gaining the opportunities through the various advances and developments in the technological factors. The advancements in the mobile or online applications can be used by company for increasing the market share. Employees of Tesco are motivated and encouraged, who willingly focus on putting their best efforts for the company and this can be utilized by company for gaining advantage of various external macro factors. Withoutthecooperationandhelpofpoliticalfactors,Tescocannotutilizethe effectiveness and benefits of its various internal strength and external opportunities. Thus, political support can act as a strong strength for the Tesco and also becomes the weakness. The restrictions, trade regulation, trade barriers of political factors acts as a weakness for company (Karabulut and Sen, 2018). External factors like political and economical conditions restricts Tesco for expanding its business in many parts of the world, which acts as a weakness for company. Tesco has the opportunity for growing its business in private labour markets and also having joint venture business which comes up with different economic and political laws, regulations and conditions, that leads to restrict the benefits. Social factors may also acts as a weakness for Tesco as this brings great influences on the internal environment of the business. Tesco has to effectively analyses the external macro factors of the business as it bring great influences and impacts on the internal environment of the company.# CONCLUSION Different types of business organizations are explained in brief including their purposes. Different types of businesses are public, private and voluntary organization. Legal structure, size 9
and scope of different businesses are described in detail.Further the relationship between functions of organization and how it links with the structure and objectives of company is shown. Business organization gets affected due to various factors available in the business environment such as internal and external. PESTLE and SWOT analysis are used by every business organization for analyzing the internal and external factors of the environment. SWOT analysis can be used for analyzing and identifying the strength and weakness of the company and also to identify the opportunities and threats. 10
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