Business and Technical Challenges- FlashMobz
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Added on 2020-10-22
Business and Technical Challenges- FlashMobz
Added on 2020-10-22
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FlashMobz
Table of ContentsINTRODUCTION...........................................................................................................................31. Identification of key business and technical challenges faced by FlashMobz in acquisitionof PhonesRUs and transition to e-commerce..............................................................................32. Barriers to implementation and how they can be overcome...................................................63 Present an inclusive and persuasive argument to Asif.............................................................8CONCLUSION..............................................................................................................................10Recommendation:.....................................................................................................................10Online collaborative technologies:............................................................................................10Reflection: ................................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONInformation system refers to organizational, formal and socio-technical system which isdesigned for collection, processing, storing and distributing information. It is software whichaids in organization and analysation of data (Agboh, 2015). FlashMobz and PhonesRUs areconsidered in this report. FlashMobz is mobile phone and accessories retailer organization. Thisorganization is present in England and owner of this organization is Asif. They have boughtPhonesRUs, which has three outlets. Asif is looking forward to expand their business and alsolaunching e-commerce arm to business. This report includes key business of FlashMobz andtechnical challenges which they have faced to acquire PhonesRUs and transition to e-commerce.Furthermore, barriers in implementation are analysed and different ways in which they can betackled. At last, comprehensive and persuasive argument is presented to Asif. 1. Identification of key business and technical challenges faced by FlashMobz in acquisition ofPhonesRUs and transition to e-commerce.FlashMobz is a mobile phone organization which also deals with their accessories.Owner of this organization is Asif. It is present in England. It started with a single shop whichwas then grown into chain of eleven. In July 2014, they bought business named PhonesRUs. Italso deals in mobile phones but have different IT systems. Asif is further looking forward toenhance their business in European market for which need to have a fresh warehouse.Warehouse refers to a building which is used for storage of goods. They are used by importers,exporters, manufacturers wholesalers, etc.Technical challenges refer to those problems which can be resolved by usage ofknowledge of experts. In such challenges, definition of problem is clear and solution is providedby experts or leaders. They can be easily resolved. With reference to FlashMobz, technicalchallenges which they faced in acquisition of PhonesRUs are mentioned below:Insufficient IT integration: There is lack of synchronisation as both FlashMobz andPhoneRUs are having different IT systems. It can cause difficulties in carrying out day today operations and reduces efficiency of business (Al-Ajam and Md Nor, 2015).
Data integration: As both the organizations i.e. FlashMobz and PhoneRUs are smallscale, so they store their information in systems rather than cloud. Without effectiveintegration of information systems, FlashMobz cannot retrieve information which isdistributed. By this, it becomes difficult to offer services. Data migration: Both these (FlashMobz and PhoneRUs) organizations have differentinformation system. Due to this there can adverse challenges in migration due to differentformats.Cost of transition: Costs must be effectively planned so that usage of resources andimplementation of transition can be maintained. As integration of data migration andinformation system needs extra cost (Aminu, 2013).Adverse change impact: Functioning of organization will have adverse impact if healthycommunication and training sessions with respect to latest technology changes are notprovided to employees.These technical challenges can be resolved by making use of Cloud. This will enablethem to store their information within cloud and access it from anywhere at any moment of time.Cloud can provide services to FlashMobz which they can use to have space from cloud vendors.Apart from this, if they need to have access to any kind of application they can have them bypaying specific amount. Furthermore, Asif is thinking to have their e-commerce arm. E-commerce refers to process of purchasing or merchandising products over internet. It is referredto as electronic commerce like inventory management system, electronic data interchange, onlinetransaction processing, internet marketing and others. Challenges which are faced by FlashMobzwhile transition in e-commerce. They are mentioned below:Lack of verification measures: When customer signs up within e-commerce portal thenportal is not aware about who is customer except information which they have entered.This intensifies when customer opt for cash on delivery (COD) as business is not sureabout genuineness of customer. This can result FlashMobz in revenue loss as amount isinvested on packaging of products and delivery. For this, FlashMobz can opt forautomated calls when COD purchase is selected. This is done to validate details whichare provided (Asare, Gopolang and Mogotlhwane, 2012).Product returns and refunds: If products are returned by customers due to any reason,then business can have heavy loss of reputation and shipment. In such kind of situation
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