The provided document is a solution to an assignment that explores how external business environments affect firm performance. The study examines various types of organizations and their ability to adapt to changing market conditions, highlighting areas where GlaxoSmithKline can improve its productivity and profitability. The analysis concludes with recommendations for the company to increase its positive value in the business. The document references several books and journals that discuss the impact of business environment on firm performance, including publications from Nelson Education, Routledge, and Pearson Education.