This presentation discusses the impacts of external and internal factors on the operations of TESCO, one of the largest retailers in the world. It includes a PESTLE analysis of political, economic, social, technological, environmental, and legal factors, as well as a SWOT analysis of the company.
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BUSINESS AND BUSINESS ENVIRONMENT
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TESCO is a public limited company which is one of the largest retailer in whole world. It is generally focus on selling food and non food products but today it has expanded itsbusinessandalsoprovidesgoodsandserviceslike electronics, clothing, furniture, finance, insurance, hardware services and many more. There are some internal as well as external factors which influence the function of a business and have both positive and negative impacts on operations of an enterprise (Halbert and Ingulli, 2011). Here, PESTLE analysis is to be done to know the impacts of external factors on working of TESCO. These are discussed as under: TASK 3
Political factors:As TESCO is a retailing company that operates in whole world, the political factors have a great impact on the performance of it. These include various types of rules and regulations, provisions of government, tax rates, acts of legislation, etc. All these laws and legal regulations become hurdle while operating any business activity. The various activities of trade unions is one of the most common political factor which affects retail sector. These have both positive and negative impacts on operations of an enterprise (Elliot, 2011). There are certain factors which have negative implicationsonfunctionsoflowerlevelmanagementof TESCO. Economic factors:There are several macro economic factors that affect TESCO to a grand level. At present, UK is going through financial crises and a growth in economy creates a positive indication for TESCO, as it helps in growth of retail industry.
At the time of recession, the rate of unemployed people increases which results in lower disposable income of citizens of UK. These factors include economic growth, inflation rate, interest rates, leverage costs, demands, profits, etc. Therefore, management of this company should be aware about various changes in any policies and regulations of UK government like changes in the rates of taxes and factors that affects the financial condition of enterprise. Socialfactors:Thesecompriseofculture,changesin consumerbehaviorandattitude,healthconsciousness,age distribution, etc. It has direct effect on working of business. TESCO supply a number of tasty and healthy food products to its customers (Commander and Svejnar, 2011). Today, due to the changes in the taste, behavior and preferences of users, the company also offers non food items in market which attracts more customers. Therefore, TESCO is adapting changes and supplying such goods which have more demand in market.
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Technological factors:Today, this factor has a great influence in the functioning of TESCO. It contains ecological aspects, changesintechnology,researchanddevelopment,etc. Adapting new and latest technology may affect working of employeeswithintheorganization(Aterido,Hallward- Driemeier and Pagés, 2011). It is beneficial for both company as well as customers. TESCO is using advanced technologies to improve satisfaction level of customers and functioning of enterprise. At present time, online shopping become vary popular among new and old generations because people do not have much time to shop from the retail stores so, they prefer to buy it from online shops which is cost and time effective. Environmental factors:While offering a number of goods and services to public, an organization should take some social responsibilities towards the society.
TESCO is minimizing the wastage which is generated from its manufacturing unit and stores. It should also follow some importantspecificationslikecuttingwastagewhile production, reducing environmental damages, decreasing the usage of resources, recycling procedure, etc. TESCO has adopted a number of measures which protects environment. Legal factors:There are a number of laws which affects the operations of enterprise like TESCO (Carroll and Shabana, 2010). It directly affects the performance of employees in TESCO. It is quite similar to political factors. It includes national and international employment laws, trade regulations, restrictions,lawrelatingtoconsumerprotection,etc. Government of UK make several changes time to time related to rules and regulations, policies, procedures, laws, etc. These policies or laws sometime forces companies to use standard pricing of their products.
There are so many corporations which changes prices of their products on regular basis to attract the customers. But this factor restricts those entities to do so. To maintain balance in the pricing, TESCO reduces price of some goods and on other side, increases the costs of other products.
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There are some internal factors which have direct impact on business operations of TESCO. It can be studied through SWOT analysis of the company. This is consists of strengths, weaknesses, opportunities and treats. The following are the element of SWOT analysis: Strengths:TESCO is one of the largest retail company in the world so, it has a strong brand name in the worldwide market. The strongest point of this enterprise is that it offers quality productstoitscustomersonreasonableprices(Chavis, Klapper and Love, 2011). It facilitates online services and that is one of the best method to revenue generate. It is the best grocery retailer of UK, so it plays a role of leader in the market. TASK 4
Sometime the strength of a company may be affected by external factors like political, social and economical. It is interrelated with macro factors. For example, if TESCO is internally strong then any changes made in policies and laws by government can be easily adapted by the firm. These factorsaffectthedecision making processof TESCO. It becomesdifficultformanagementatTESCOtomake decisions while changes in the policies and legislation. Weaknesses:A company on a large scale has some weak points also along with its strengths. TESCO is completely depended on the market of UK which is one of the main weakness of it. As TESCO is one of the leading corporation of UK, which may reduce the profit margin of the firm in order to maintain standard pricing policies (Craig and Campbell, 2012).
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Due to the lack of experience in manufacturing and selling its own smart phones and tablets, it needs to adopt new and latest technologiestoovercomefromsuchweaknesses.An enterprise with lots of weaknesses has negative impact on the process of decision making. Opportunities:Everyorganizationhassomeopportunities throughwhichitcanexpanditsbusinessatlargescale. Through the PESTEL analysis so many opportunities are identified.TheeconomicrecoveryinUKreflectsretail industry is growing. Management at TESCO needs to focus on it and achieve profits from this opportunity (Meiners, Ringleb and Edwards, 2014). Today, people are more attracted towards non food products, so management at this entity need to concentrate more on demanded goods and services. It can expand its business as a health and beauty care retailer which is highly demandable in current market. It needs to focus on international growth also.
Threats:TESCO faces many threats in the market. In grocery retail sector it stands at number one position in UK market. Its major competitors are ASDA and Sainsbury which is the biggest threat for its business operations. Expanding business of this company in the international market could be very expensive. Due to lack of knowledge of oversea markets, the profits of it may fall that create a huge problem for it. Another threat is that, there is a price war between the retailers of UK. It has direct impact on the objectives and decision making of UK. The company cannot afford the low prices of its products which are engaged in retail business (Turban, Sharda and Delen, 2011). Sometimes the lower prices may force that firm to generate losses. TESCO has an advantage among the all retail firms because its profit margin rate is higher than others. Therefore, it can afford lower prices but up to the limited extent.
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