This assignment is a compilation of business-related topics, including research methods, management studies, operations analysis, and regulatory environments. It draws from multiple sources, such as academic journals, books, and online resources, providing a broad overview of business concepts and practices.
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BUSINESS & BUSINESS ENVIRONMENT
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Contents INTRODUCTION...........................................................................................................................1 LO1..................................................................................................................................................1 P1 Types and purpose of organisations..................................................................................1 P2 Size and scope of different types of organisations............................................................2 LO2..................................................................................................................................................3 P3 Relationship between different divisions and their link to organisational objectives.......3 LO3..................................................................................................................................................4 P4 Positive and negative impact of macro environment on business operations...................4 LO4..................................................................................................................................................5 P5 Internal and external analysis for finding the strengths and weaknesses of the organisation ................................................................................................................................................5 P6 Relation of strengths and weaknesses with external macro factors..................................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Business entities operate in particular areas where different external and internal factors affect their operations in both positive and negative way. The region where they run their activities is known as business environment (Christopher and Holweg, 2011). Aldi is a leading firm in UK retail sector. It is a multinational company who is present in 20 countries and at almost 10000 locations. This assignment will discuss about different kind of organisations and they purpose of existence. Their legal structure and scope will also become part of this file. Every organisation has various departments and there relationship is directly connected to the objectives which company want to attain. This topic will be included in this project as it is connected to the performance of company. SWOT and PESTLE analysis will also be done by understanding the impact of macro factors on the company and for analysing strengths and weakness of the firm along with opportunities and threats which are standing in-front of the enterprise. LO1 P1 Types and purpose of organisations Organisation is group of people who work for same purpose and support each other so they can more forward towards their goals. Their is a general perception that all the organisations are involved in business activities but it is not true because there are many organisation like public or voluntary who do not run their operation for earning money. Below is various types of organisations and purpose of presence: Public– Public organisation are the entities who have involve on government, whether local or central. They are known for manufacturing and selling goods and services to the public at an affordable price so people of every income group can afford it and improve their living standard by fulfilling their basic need. Government have various companies who are running their operation, some of them are run by local government while a significant number of these types of organisations is run by central government (Hair,2015). Legal structure– BBC has number of board committees. BBC board is run by non- executive chairman and majority of the people in board are non-executive directors. They work with the executive director, BBC's Director-General and Editor-in-chief. Their is no necessity that a public organisation would not work in partnership with other private firm. But, they also 1
have51%ownershipofthecompanyandthiswhyenterpriseisconsideredasprivate organisation. The legal of structure of public organisation differs according to the aim and work of company. All the public organisation has representatives of government and they hold seat in the group of boarddirectors. BBC is public company which is owned by ''The Crown'' i.e. government. Purpose– Public organisation focus on development and welfare of company. They may charge money for the service or products which they are providing to the people but profit is not their main aim (Zsambok,2014). Private– Private organisations are basically of three types. Their legal structure also differs because of their structure and purpose of business. Sole proprietor is first kind where a single person run whole business. He/she operates at a very low level and their main purpose is to earn money for living. They do not have any legal structure because of their small operations. Partnership is another type of private organisation where 2-20 people run their business and their main aim is to earn profit so they can expand their business. Their legal structure depends that whether they have a partnership deed of not. If they have one, then they have to follow rules which is mentioned in it. Private company is the last and most popular form of private organisations. They only have one purpose for formation of organisations i.e. to earn more and more profit. Private firms have to follow the company's act and other government regulations. They have board of directors and they have to follow the rules related to minimum and maximum number of director which should present in a company. Aldi is private firm who want to grab top position in retail sector industry. Voluntary– These organisations do not work for whole public or profit. They have work for a particular purpose like Oxfam is a voluntary organisation who works for the purpose of removing poverty from the complete world. Their legal structure depends that whether they are operating at small of large level. If they seek assistance from government then they have to follow the rules which is made by government. P2 Size and scope of different types of organisations As mentioned earlier, private, public and voluntary are three types of the organisation. They size and scope is mentioned below: 2
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Publicorganisation–Sizeofpublicenterprisedifferaccordingtotheindustry, responsibility and resources given to them by the government. They may operate in a small village while at the same time some of them run their operations across the globe like BBC. Scope of growth of operations depends upon the work which public organisation is doing. BBC is present in many countries and they can expand their operations by entering in those countries where currently they are not present (Yoon,2012). Their number of stakeholders is high and almost 21000 people are working in this company. Private organisation– Private enterprise has unlimited scope of growth and their size depends on the mission and vision of the company. Aldi want to provide goods at low price and they are operating in various regions in order to enhance the scope of their business. This company also have many stakeholders and more than 100000 employees work in this company. Currently they are present in 20 countries and they still have huge scope of expanding their business. Soles proprietor is a single person business so its size is considered as micro and they do not have much scope of growth. Partnership firm also have limited scope because they do not have deep pocket like of private companies. Their size is in between 2-20. Voluntary– The size and scope of voluntary organisation depends that whether they are present in more regions or not. It is also connected to the purpose of existence of the organisation. Oxfam has thousands of volunteers and they are increasing continuously. They are working in the areas of removing poverty and in present time, there are many countries who are every poor. This means that they have lot of scope in upcoming time because they still have to help many people from coming out of the poverty. LO2 P3 Relationship between different divisions and their link to organisational objectives Aldi is a multinational company and it has various department like finance, marketing, HR, IT etc. These organisations have to work together so they can assure that they work in same direction and try to obtain common goal (Zeng,Li and Duan,2012). Below is function and relationship between these departments: Finance and marketing – Finance division is responsible for managing money which is present in company and which company want to earn. They have make important decision like where should company invest their money, what source of finance is best for company etc. Marketing 3
division has ground knowledge and other significant information about all the things which is related to company because they regularly conduct marketing research. They provide this vital information to the finance division so they can make correct decision and company can keep their cost of operation low. Finance department also provide tips to marketing wing about how they can manage the allotted money to them in best way possible and earn better result by investing less money (Trkman,2011). Marketing and HR – If a company do not have right people at right position then proceeding towards organisational goals like gain more market share in UK market is not for them. HR team do not have technical knowledge about a job so they contact different divisions like marketing and get details about what kind of skill is required for a particular job profile. HR team also help employees who are working in marketing team by providing team necessary training and managing their promotions and incentives. When these two divisions work together then company do not face much trouble at the time of moving forward toward Aldi’s organisational objectives. Information technology and finance division – IT department is getting more and more important in this business environment because technology is play crucial role in providing extra edge to the business organisations. IT department manage various financial soft-wares which are used by finance department of Aldi. Finance division allot funds to the IT wing so they can buy new technology which is required by company for achieving their targets. LO3 P4 Positive and negative impact of macro environment on business operations Pestleanalysesisdoneforanalysingthepositiveandnegativeaffectwhichmacro environmental factor make on company’s operations. Below is Pestle analysis of Aldi: Political – Brexit is a political incident which is made a huge negative impact on Aldi. This company is failing to construct new policy because they do not know that how they Brexit will impact buying capacity of customer. Stable government is positively affecting Aldi’s business and because if this they are continuously increasing their profit (Haidar,2012). Economical – Buying power of people living in UK is not increasing and this is impacting growth of Aldi. But decent growth rate of UK is providing stability to the business of Aldi. This company is entering in new economy like Australia and other developing region because they 4
understand the decent economic growth of UK help them in keeping a balance between expansion and profitability. Social – Aldi decided to teach students about healthy eating habits by 2020. This is improving their image in UK. But they are facing allegation that they are paying less money to their employees compared to rival and society is complaining about it (Marino,2014). Technological – Aldi is continuously increasing the number of self-service checkout points. This technology made a positive effect on ALDI’s business. Technology is continuously changing and this is creating issues for Aldi. They are buying new software which is getting out- dated in short period of time. Legal – Numerous scandals regarding food is not only affecting retail industry but all the big players like Aldi. This company has to cope up with various legal issues because the rules relating to quality of food and packaging is continually increasing. The negative impacts of these scandals affect revenue of the organisation. Aldi is complying all the domestic laws and its positive impact on the company can be seen on their increased valuation. Environment – Aldi is promoting organic food because they understand that this food is made without harming environment and made without using chemicals. Focusing on organic food business affected their business in positive manner. Although this company is falling to do any work in reducing CO2 emission and it has impacted them in unfavourable way. LO4 P5 Internal and external analysis for finding the strengths and weaknesses of the organisation Every company has some strengths and weaknesses which decide that whether company will grow in upcoming time or not. They may have numerous opportunities but they also have to face different kind of threats (Pingaliand Roger, 2012). Below is SWOT analysis of Aldi: Strengths Affordable pricing strategy:Aldi has an affordable pricing strategy in the UK. Along with an effective pricing strategy the company claims to serve high quality products to its customers. 5
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Low operating cost– This Company do not recruit more people in their stores because they know that customers do not need much assistance when the process of finding goods is easy. This saves lot of money for the company and reducing their operating cost. Weaknesses Small company –Aldi can project themselves as a big multinational company but actually they are present at limited location and except Germany, their presence is not strong (Chen, Chiang and Storey, 2012). Low quality products– This Company sell their projects at low price but they also have to face the tag that quality of their products which they are selling at low price is poor. Opportunities Scope in advertising– This Company is losing market because they are not investing much money in their promoting their brand and product. This is one area where they change their strategy and do something which enhances their market share. If they do not want to spend much money in T.V advertisement then they can think spending money on internet advertising. Expansion in Asia– Aldi can enter in developing markets like India, China. Economic growth of Asian countries is high and purchasing power of these countries is also increasing. Aldi is investing money in developed market and getting decent return but if they will enter in developing nations then even if they will less market share, their earning will be huge because of huge potential scope. Threats Threat of private level brands– There are various brands who are selling high quality of product at decent price (CarrollandShabana,2011). They have potential to decrease growth rate of this company and become market leader in their own industry. Public do not want to buy local products nowadays, they are loyal to brands and which Aldi do not offer them. In upcoming time, this can create big trouble for the company because instead of growing ahead, they may go down. Online stores– New trend clearly states people want to buy goods from online application because they offer more products and discount without wasting time of customers. Companies like Amazon in entering in every country and they ca n become big threat for Aldi in upcoming time. 6
P6 Relation of strengths and weaknesses with external macro factors External factors always make a huge impact on strengths as well as weaknesses of the company. Aldi have many strengths and weaknesses and they are affected by the external condition i.e. business environment. Below are the relation company’s strengths and weaknesses with external factors: Strengths Aldi has a unique stratgey of running their business at low cost which allow them to sell their products at affordable price to the company (CarlinandSchaffer,2012). They are entering in developed nations where economic growth is low and competition in the market is high just because they have the competitive advantage of selling their goods at low price. They are continuously increasing their market share in UK, a country which is facing negative implication of political incidents like Brexit. Normally companies do not prefer to open new stores in a country which is going to this kind of political change but Aldi is using their strength and taking big risk by investing more money in this country. Aldi is stilling keeping their operating cost low and they is helping them in reducing the impact on low growth of retail industry in different countries. Global retail industry is growing with a rate of around 3.7%. It has grown with hardly 0.2% but Aldi is stilling earning profit in many countries and increasing market because their operating cost is low. They understand that economy of most of the countries is in trouble and people want goods at affordable rate because their purchasing power in not increasing. They are already selling their product at affordable rate because of their strategy is obtaining different pricing strategy for different product and this strength of company is assisting them in diluting the negative impact of low retail and economic growth of company. Aldi understand that technology is one area where they cannot lack behind and this company is investing money in increase number of self check out points because they know that people do not like to waste their time while waiting in lines. Technology is changing rapidly and this company is using their monetary strength in buying latest technology. They want to improve customer experience and technology is an external factor which has ability to impact company in both positive and negative way (Cantwell,Dunningand Lundan,2011). Weaknesses 7
Aldi is known for providing low customer satisfaction and the reason behind this is that they do not appoint employees at the store when people are shopping. They employees also do not behave properly and try to resolve problems of customers. Now Aldi has decided to remove this weakness because when their business model then they finds that if they cannot keep their employees happy then they cannot keep their customer happy. They are now thinking of increasing salary of their employees so they can remove all the key issues relating to salary motivates their workers to give their best and increase customer satisfaction level. When a company pay more than the average pay in an industry then their image in society improves. It also increase living standard of whole society and increase their buying capacity. Aldi can claim that quality of their products is high but in reality it is below standards. Many people do not like do shopping from their stores because they do feel that they are wasting their money by running towards products whose price is low. This company is selling organic products in their outlets, they want to show that they care about environment and they are not using chemical, for growing vegetables, which do harm to land and its cultivation capacity. Aldi may not have sound presence in various countries where they are operating but this does not means that they are following all the laws (Besharovand Smith,2014). They are failing to follow the laws relating to quality of product and packaging in many countries. CONCLUSION From the above report, it can be concluded that organisation may have different type they always focus on single goal which differ from organisation to organisation. SWOT analysis of company reveals the current position of the company. PESTLE analysis is done for evaluating impact of external elements on a company. Aldi is MNC and they are affected by various external factors. 8
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