INTRODUCTION Business environment is a combination of external and internal factors which includes supply, customers, demand, owners and many more. There are some activities present in the environment which is developed by the government such as technological changes, exchange rate, governmental policies and many more. As per the mentioned scenario, Merill Lynch is a private investment organization which was developed by Charles E. Merrill in 1914. There are some potential clients of Merill Lynch which includes private, public and voluntary organization. TESCO is a private organization which mainly deals in household and grocery products. In case of public organization, NHS is chosen as the base company mainly perform its functions in order to enhance the standard of living. At last, Oxfam is chosen for the voluntary organization. In the present report, various topics are going to be covered which includes scope as well as size of organizations along with its inter-relationship with departmental functions. In addition to this, PESTLE and SWOT analysis are going to be examined in detail. TASK 1 P1. Explanation of types, size and scope of different organization Public Organization:A public organization is the one in which government has the absolute control and ownership. The products or services provided by such entities are for creating a strong brand image. The objective is to help the society for their betterment of the people living their (Al-Saleh, and Mahroum, 2015). With regard to this matter, National Health Service (NHS) has been chosen which is a public organization that provides healthcare services. Since, it is handled by government, services are given for free to people. Objectives:NHS has motive of providing health related services to all the people without any charges. It is free of cost for all the people. Further, it has aim of making the lives and health of individual better. Legal structure:In this, the decision making power is in the hands of government. All of their decisions are implemented by state or central government for the conduct of activities smoothly. Stakeholders:The stakeholders of NHS include government, financial institutions, patients, local authority, trustees, etc. who are capable of influencing the business substantially.
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Private Organization:This kind of organization comprises of sole proprietorship, partnership, company, agency etc. The objective is to make profit as opposed to public organization (Andersson, Forsgren, and Holm, 2015). There is no control or intervention of government in the business. TESCO has been chosen in the category of private organization. It deals in grocery products. Objective:TESCO is a multinational entity dealing in groceries in different nations. It has headquarters in Welwyn Garden City, UK. The aim is to produce goods as per the expectations of customers to provide them at economical prices. This is to create a leading position in marketplace and achieve goals. Legal structure:The decisions are made by directors or CEO who are the top authorities of an organization. Every employee is required to follow the decisions. However, personnel may contribute their ideas and views in decision making. Stakeholders:It has stakeholders like investors, employees, customers, government, community etc. who affect the performance of the organization. Voluntary Organization:It is controlled and managed by the members who has membership. The objective is not to make profit hence, it is also called non-government organizations (Apăvăloaie, 2014). In this report, Oxfam has been selected which was established by Cecil Jackson Cole in the year 1942. It has purpose to eradicate poverty from different countries of the world. Objectives:Eliminating poverty from the society is the main motive for which it has been formed. It emphasizes to increase standard of living of people living in UK so that they need not go through the situations of poverty. Legal structure:It has trustees and other higher authorities who are responsible for making decisions regarding the organization. These should be about development of people and its staff working in there. Stakeholders:The stakeholders have huge role in affecting profit of organization (Bah, and Fang, 2015). Some of these are staff members, beneficiary, founder, project team, customers, sponsors and so on. P2 Explain size and scope of the organisation There are three types of organisation i.e. public, private and voluntary. Size and scope of these are discussed below -
Private organisation TESCO is a British store dealing with groceries and merchandise. Headquarters of TESCOare situated in England. This is the third largest retail business of the world. This company has the ability to attract many customers and generate high revenue (Belás, and et.al., 2014).This organisation has a wide scope in market because it is providing quality products to people. This is operating in many countries and it has around 500,000 employees working in the organisation. Public organisation NHSisapublicorganisationwhichisprovidinghealthservicestopeople.This organisation started in the year 1948 in England. This has a goodwill among people as this provides free treatment to permanent residents of UK. This company has great scope in future as it is planning to expand medical trainings in the organisation. Voluntary organisation Oxfam is a voluntary organisation that is founded in the year 1995. this was formed by different group of semi government and independent organisations. The main objective of this organisation is to work together and removing global poverty. This is done by helping poor people across the world. This organisation has various volunteer services and the main objective is to give a long lasting solution to poor people (Bocken, and et.al., 2013).The scope of this organisation is vast as the main motive of this is to help poor people. This company focuses on contributinginwelfareofsocietyandremovingglobalpoverty.Thisorganisationhas opportunity to organise programs and camps to help poor people across the world. TASK 2 P3. Relationship between various organizational functions Organization have different kinds departments which perform together for attaining goals and objectives. These may be marketing, human resource, customer service, finance etc. Every department should be assigned individual tasks. With regard to TESCO, the company provides retail service, brokerage and security dealings (Boons,and Lüdeke-Freund, 2013). These services are completed by working effectively with each other by forming a co-ordination. Hence, interrelationship in TESCO with all other departments has been elaborated below:
Sales department and marketing department:Salesdepartment is responsible for implementing policies in order to make high sales to customers. It uses techniques and approaches for carrying out these activities. It has direct nexus with marketing department as this unit helps sales unit to meet its sales targets with the application of marketing strategies in order to attract customers. TESCO can achieve its goals smoothly through this. Human resource department and IT department:Employees are required by every organization in order to achieve the goals and objectives (Breckova, 2016). It is the responsibility of HR department to assess the need to appoint skilled candidates who are capable of meeting the goals efficiently. When it comes to IT department of TESCO, it builds software which can be used by workforce in order to increase their performance. It is helpful in enhancing profitability and productivity. Market department andFinancedepartment:Marketing team of TESCO has objectives related to identifying preferences, tastes and demands of customers. The team member work their ways to achieve these goals so that maximum satisfaction can be provided to customers (Cai, and Yang, 2014). Finance department is responsible for making budgets as per the information provided by different units which can be utilized by them to make profit and mitigate losses. TASK 3 Positive as well as negative impacts of macro environment TESCO which is a private organization chosen as the base company in this report. It is one of the biggest leading British multinational company mainly deals in general merchandise retailer and groceries. Business functions highly affected by ample number of elements included in both micro and macrofactors. Macro factors are the one which mainly exists outside the business organization and are not controllable in nature. These are the factors which influences the decision making process and affects its strategies and performance (Charter, 2017). Some of thesefactorsincludeseconomic,legal,social,political,technologicalandenvironmental. PESTLE analysis of TESCO are going to be discussed in detail as follows: Political factor:It refers to the factor which involves various governmental policies, environmental law, labor law, tax policy and so on. These politicalfactors affects the business functionality in positive and negative manner. In the present context of TESCO, it has been
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identified that it is a company which majorly deals in all over the world which includes Japan, USA, Germany and many more (Erasmus, Strydom, and Rudansky-Kloppers,eds., 2016). For instance, governmental policies and regulations of each and every country are different from each other which might affect the revenue as well as profitability of the company. It is considered as one of the most effective factor which influences the overall performance of TESCO. Along with this, it will assist in developing effective strategies and policies so that staff members will be able to perform their task in an effective and legal manner.Positive impact:It has been identified that political condition of the country is quite stable, which support various organizations in order to create positive result (Erasmus, Strydom,and Rudansky-Kloppers, eds., 2016). Along with this, it helps in taking decision which is helpful for the company and gain more profitability at the marketplace.Negative impact:Apart from stable political situation, there are various terrorist attacks take place in the country which affects the overall condition of UK in a negative manner. This, as a result reduce the profit margin of the company at the competitive marketplace. Economical factor:According to this factor, it has been identified thateconomic system of UK is quite effective and positive in nature. It includes all the factors like exchange rate, interest rate, employment rate and many more.These factors highly affect the performance and profitability of the business at competitive environment. In the present context of TESCO, economic position of the country which is UK is very strong (Grigore, and Drăgan, 2015). Hence, this will help in generating more profit for the company. In addition to this, company provide ample number of employment opportunities which as a result enhance the standard of living among the country.Positive impact:Economic condition of the country is highly strong which assist the company in a positive manner. It will create employment opportunities for the individuals living within the country. Negative impact:On the other hand, it has also been identified that in UK tax as well as labor cost is highly increased which affects the overall profitability and functionality of TESCO. Social factor:It refers to those factor which is mainly associated with the culture, belief, tradition, background and perception of an individual person. It is required by the management team to examine the demands, requirements and necessities of individuals in order to produce
high quality goods and services. In the present context of TESCO, it has been identified that the brand image of company is very strong which helps them in order to attract customers towards them. Reason behind this is that they manufacture goods and services according to the requirements of consumers which helps them to satisfy their demands in a positive manner.ï‚·Positiveimpact:Oneofthepositiveimpactisthatcompanyfacehighlevelof satisfaction by using the products and services offered by TESCO. Reason behind this is that company produce goods according to the requirements of customers. Therefore, it has been concluded that social factor highly affects the performance of company in a positive manner.ï‚·Negative impact:But on theother hand, it has also been identified that some companies are forced to adopt CSR activities by the government of that country (GroÅŸanu., and et. al., 2015). This as a result affects the overall profit margin in a negative manner as company need to contribute some specific amount of money to the development of society. Technological factor:It has been identified that technology plays very essential role in the attainment of organizational goals and objectives. In reference to TESCO, it has been identified that top level authority of the company update their technology in every two year in order to beat the competition available at the marketplace. Along with this, proper training sessions are given to the employees so that overlapping or wastage of production can be reduced.ï‚·Positive impact:With the help of regular up gradation of technologies, TESCO will be able to minimize the competition and enhance the profitability. This as a result, provide positive result to TESCO and generate more profit margins.ï‚·Negative impact:Continuous up gradationin technologies increase the cost of TESCO which affects the overall business functions of the organization.This affects the profit margin of TESCO at the competitive working environment. Legal factor:It is the factor which includes all the legislation, laws, rule and regulations developed by the government of UK. It is the factor which mainly includes various types of acts such as anti discrimination law, equality act, health and safety law and many more (Hair Jr, and et. al., 2015). In the present context of TESCO, managers of the company adopt various acts in order to perform their task effectively. This provide security to the employees and enhance their performance.
ï‚·Positive impact:With the help of adopting legal acts effectively, performance of employees will be enhanced in a positive manner. This as a result helps in increasing the efficiency of staff members working within the organization and generate more profit at the competitive marketplace.ï‚·Negative impact:Adopting legal policies and activities create various complexities in the company which reduces the performance of employees as well as profitability in a negative manner (Hamilton, and Webster, 2018). Environmental factor:According to this factor, companies should perform their business functions in such a manner that it will less affect the external environment. In reference to TESCO, managers of the company adopt technologies which are environment friendly and produce high quality goods and services which attracts large number of customers towards them.ï‚·Positive impact:One of the biggest positive impact is that by using environmental friendly technologies, positive atmosphere is created which assist in developing strong brand image of the company at competitive marketplace. ï‚·Negative impact:But on the other hand, adopting environmental friendly technologies is quite costly which affects the overall cost of the company in a negative manner. TASK 4 Internal and external analysis TESCO is one of the largest and biggest leading British multinational organisation deals in groceries and retailing stores. It is the company founded the year 1919 and currently having almost 7000 stores across the world (Harrison, 2013). In order to examine the strength and weakness as well as threats and opportunities for the company, management team of TESCO decides to perform SWOT analysis. StrengthWeakness ï‚·TESCO is the company which have strong as well as positive brand image at the competitive marketplace. This as a result, helps them in order to generate more revenue. ï‚·Apart from this, TESCO provide range ï‚·Similarly,companyishavingsome weaknesses which includes fall in rating whichaffectstheoverallimageof organisation at the marketplace. ï‚·In addition to this, TESCO is facing legalproblemswhichaffectsoverall
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ofgoodsandservicesalongwith uniquequalitywhichattractlarge number of customers towards them. Also, company focuses on providing high quality services to their customers, so that they can satisfy large number of customers (Hillary, ed., 2017). functionality of the organisation. This as a result reduce the profit margin of TESCO. OpportunityThreat Byusinglatesttechnology,TESCO provideonlineshoppingfacilitiesto their customers, which enhance their profitability as well as goodwill at the competitive marketplace. Along with this,TESCOcanmerge with other companies dealing in similar or different goods and services. This is one of the biggest opportunity for the organisation. High level of competition available at the marketplace might affect the overall profitabilityofthecompany,which becomesthebiggestthreatforthe organization. Alongwiththis,regularchangesin government regulations mightinfluence thefunctionalityofcorporateina adversemanner(IşıK,Jones,and Sidorova, 2013). Interconnectionof weakness and strength with the external macro factors. With regard toTESCO, inter-relation among the weakness and strength of micro environment are as follows: BasisPoliticalSocialEconomical StrengthTESCO need to adopt eachandevery regulations formulated by the government so that they will be able to perform their task in Ontheotherhand, managementteamof TESCO produce goods andservicestotheir customers according to theirrequirement TESCO generate high levelofemployment opportunity which as a resultassistin enhancingtheliving standard of individuals.
an effective manner.whichhelpsthemto attain their goals and objectives successfully. Therefore,itwill increase the economic conditionofthe country. WeaknessRegularchangein governmentalpolicies mightaffectthe businessfunctionality of the organisation in a negative way. Intoday'sworld, individualsbecomes more health conscious, whichnegatively affects the productions ofTESCO.Reason behind this is that they produce high calories food products. TESCO is required to maintaindifferent growth rate but on the other hand, sometimes it becomes difficult for theorganisationto maintain the economic conditionofthe country effective. BasisTechnologicalEnvironmentalLegal StrengthByusingupgraded technology, managementteamof TESCO will be able to developinnovative goodsandservices along with maintaining high quality. Managementteamof TESCOadoptsuch technologywhich helps in increasing the positiveenvironment and reducing pollution in an effective manner. Biggeststrengthfor TESCOisthatthey adopteverylegal policieseffectively whichenhancethe overall profitability of organisation.
WeaknessContinuous change in technologieslargely affect the revenue of TESCOatthe competitive marketplace(Ketata, Sofka,andGrimpe, 2015). Thereare some laws which is related to the environmentneedto followbyTESCO whichhighlyaffects theprofitabilityof organisation. TESCOisboundto followvariouslegal policieswhich sometimesaffectthe businessfunctionality in a negative manner. CONCLUSION As per thespecified report,it can be concluded thatexternal as well as internal business environment highly affects the profitability as well as functionality of the company. SWOT as well as PESTLE analysis has been conducted which assist in examining he current opportunities and threats as well as external condition of the business environment. With the help of this analysis, management team of the company will be able to develop strategies so hat they can grab attention of large number of customers. Apart from this, it is the report which includes a description of interrelationship of different department. Therefore, it has been concluded that every department within the organization plays very important role in order to attain the objectives within specific time period.
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