Business Case Project 2022

Running Head: BUSINESS CASE
Development of ERP System for Little Caesars
Name of the Student
Name of the University

1BUSINESS CASE
Executive Summary
This project is based on the proposed ERP system implementation for Little Caesars, a pizzeria
chain operating in NSW, Australia. The proposed ERP system is expected to solve operational
problems that are faced due to the manually operated process in the organisation. The proposed
ERP implementation process is expected to take 6 months for complete implementation and
integration and is also estimated to cost around $300,000.

2BUSINESS CASE
Table of Contents
Introduction and Project Background..............................................................................................3
Business Objective of the Project....................................................................................................3
Problem and Opportunity Statement...............................................................................................4
Assumptions and Constraints..........................................................................................................4
Options and Recommendations.......................................................................................................5
Project Requirements.......................................................................................................................5
Budget Estimate and Costing...........................................................................................................5
Project Schedule and Resource Breakdown....................................................................................8
Risk Assessment..............................................................................................................................9
Conclusion.....................................................................................................................................10
Bibliography..................................................................................................................................11

3BUSINESS CASE
Introduction and Project Background
Little Caesars is a pizzeria chain that operates in several parts of Australia. Since its
inception, it has become quite popular among the customers and hence, it has grown significantly
from a single small pizza café to a pizzeria chain operating in multiple branches. In spite of this
significant growth, the company has been using the same manual operating process i.e. the
orders are noted, added and bills are generated manually. Thus the overall process is slow, often
error-prone and causes dissatisfaction among the customers. Various customers have demanded
in feedbacks to implement an automated system for faster processing and error-free process. A
suitable system for achieving such effectiveness in operations is Enterprise Resource Planning
System (ERP) that can be done by implementing IT system within the store.
The purpose of this report is to present the business case regarding the proposed
implementation of ERP system for Little Caesars Australia.
Business Objective of the Project
The primary business objective of the project is to implement a system that will allow
faster processing and management of operations without any errors or issues. This will satisfy
the customers and will also enhance the performance of the organisation in terms of operations
and management. The objectives of the project are listed as follows.
 To implement a system that will be help enhance the performance and
effectiveness of the internal operations and management
 To enhance the business performance of the company by satisfying the customer
needs and requirements