Types of Business Information and Communication Methods

BUSINESS
COMMUNICATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Explain different types of business information, their sources and purposes...................1
TASK 2............................................................................................................................................2
P2 Present complex internal business information using three different methods ................2
P3Produce corporate communications...................................................................................2
P4 Evaluate the external corporate communications of an existing product or service.........2
TASK 3............................................................................................................................................3
P5 Explain the legal and ethical issues in relation to the use of business information..........3
P6 Explain operational issues in relation to the use of businesses information.....................4
TASK 4............................................................................................................................................5
P7 Outline electronic and non-electronic methods, using examples......................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In the modern scenario, communication process plays an important role because with the
help of this two of more persons can easily interact with each others as well as share any kind of
informations. Effective communication process assist to increase understanding level also helps
to develop employment relationship. This research project will be discussing about different
types of information techniques (Bovee, 2010). Also corporate communication will be produced
for select organisation. In the addition of this, legal and ethical issues will be defining which
directly impacting upon business firm. Moreover, will be defining electronic and non-electronic
communication methods, which plays significant role every business organisation.
TASK 1
P1 Explain different types of business information, their sources and purposes
Verbal Information- Verbal communication can either be done face to face or over the
phone. The most effective way to communicate would be face to face, as there is less chance of
misunderstanding and it allows for verbal and non-verbal messages. The advantage of using
verbal information would be because it is much easier to communicate verbally that any other
way (Guffey and Loewy, 2010). This is because you can understand the body language used and
the tone, whereas in written information sometimes the tone can be misunderstood. You get to
understand every detail that it being spoken by the other person. For example Super drug
communicates with their staff verbally at staff meetings and appraisals, and one to one meetings
about new plans for the business or any changes being made.
Written Information- Written communication allows businesses to communicate
developments, expectations and legalities to employees and contracts in the outside world. It is
the symbols of verbal communication. Written communication involves any type of message that
makes use of the written word. It is the most important and the most effective of business
communication. An advantage of written communication is there is no need for personal contact,
you can tell an employee he or she has to work overtime through an email rather than wasting
time and doing it face to face (Decarie, 2010).
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