Employee Dissatisfaction and Turnover Crises in Business Sectors

Running head BUSINESS COMMUNICATION
Business communication
Name of the student
Name of the university
Author note

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AlBattat, A. R. S., & Som, A. P. M. (2013). Employee dissatisfaction and turnover crises in
the Malaysian hospitality industry. International Journal of Business and Management,
8(5), 62.
AlBattat and Som stated about the impacts of the employee dissatisfaction in the
workplace, and they have given an example of Malaysian Hospitality Industry. In this case, these
authors are eligible enough because they are associated with the building and Planning
department and sustainable tourism department of University Sains Malaysia. Hence, they are
having the required insights about how the employee dissatisfaction is affecting their industry.
This report is intended to provide a clear view regarding the relationships between the employee
dissatisfaction and turnover (AlBattat & Som, 2013). Majority of others cited works in the same
subject discussed the causes of employee turnover, but the extensive determination of the role of
employee dissatisfaction is not done. Hence, this article can be beneficial in having a deeper
insight and understanding about how the business sectors especially the hospitality sectors are
getting affected due to the growing dissatisfaction among the employees and how they can be
mitigated.
Ahmad, A., & Omar, Z. (2014). Reducing deviant behaviour through workplace
spirituality and job satisfaction. Asian Social Science, 10(19), 107.
Ahmad and Omar stated about the impacts of employee dissatisfaction on their behaviour
as these factors are also interrelated to each other. Both these authors are associated with a
leading Malaysian university in professional development and social science. Thus, they have the
idea about the growing dissatisfaction can affect the professional behaviour of the employees.
The distinctiveness of this article is the difference in defining the concept of dissatisfaction with

2BUSINESS COMMUNICATION
others (Ahmad & Omar, 2014). This is due to the reason that this report is majorly intended
towards the upper level and human resource managers of the organizations as they will be able to
have the idea about how to reduce the deviant behaviour of the employees. This article will help
to have a broader view regarding the implications of employee dissatisfaction in the workplace
and how they are affecting the long term business viability.
Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction.
Procedia Economics and Finance, 23, 717-725.
Another major factor regarding the job dissatisfaction of the employees in the workplace
is stated by Raziq and Maulabakhsh. They have taken a completely different route of the
approach of explaining the concept of dissatisfaction of the employees. In this article, the states
about the difficulties to be faced in managing the dissatisfaction of the employees in the modern-
day business scenario. This is mainly due to the reason that current day employees are diverse in
nature, and thus, they are also expecting diverse sets of needs to meet their satisfaction level.
This article is targeted towards the general audience to make them aware of the difficulties and
complexities in employee management (Raziq & Maulabakhsh, 2015). While the other cited
materials state about the specific impacts of the employee dissatisfaction in the workplace, this
article discussed the difficulties in meeting them. This article will be beneficial in stating the
needs for the modern-day managers in effectively managing the employees and regulating their
level of dissatisfaction (Stanley et al., 2013).
Dugguh, S. I., & Dennis, A. (2014). Job satisfaction theories: Traceability to employee
performance in organizations. IOSR journal of business and management, 16(5), 11-18.