Importance of Effective Business Communication at the Workplace

Business
communication

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK...............................................................................................................................................3
Effective business communication at workforce....................................................................3
How to improve business communication skills....................................................................3
Elements of business communication and its importance......................................................4
Reflection...............................................................................................................................4
CONCLUSION ...............................................................................................................................5
REFERENCES................................................................................................................................6
Appendix..........................................................................................................................................1
Screenshots of presentation....................................................................................................1

INTRODUCTION
Communication is important part of business activities that involves exchanging
information, facts, message, data etc. from sender to receiver at the workplace. The effective
communication flow plays crucial role in improving business efficiency. This report aims
towards importance of effective communication at the workplace. By implementing effective
communication management can brings fluency in working environment and aids in decision
making. It also brings efficiency in management and facilitates cooperation along with boosting
morale of workforce (Schartel, 2019). This report combines of elements of business
communication. It also define how to improve skills of business communication. The model of
Gibbes is adopted for the reflective portion of this report.
TASK
Effective business communication at workforce.
I think the effective flow of business communication is most important at workplace.
This will raise progress of company by improving efficiency in enterprise. Effective business
communication brings appropriate flow of actions in the management and workforce. I think this
will help company in decision making for strategy formulation in business activities. Effective
communication encourage motivation level of employee and they will push their limit as to
deliver productivity in the working environment (Veltsos, 2017). For effective communication
flow we need to overcome the challenges like semantic, psychological, organisational and
personal barriers. It can be improve by enhancing communication skills like collaboration, public
speaking, listening, non verbal and written communication.
How to improve business communication skills.
I can improve my businesses communication skills by clear concise flow of message and
communication. By delivering specific details of effective communication message so that
everyone can easily understand the convey message. By working upon my body language, I can
easily deliver message and increase scope of communication skills. When I demonstrate in exact
way of message this will improve my communication skills. For effective communication skills I
think one should be good and active listener so that appropriate flow of communication take
place in an organisation. While communicating with other I must think about emotions and

sentiments of others so that no person will judged in wrong way. This will improve my business
communication skills.
Elements of business communication and its importance.
As per my point of view elements of business communicating combine of sender,
message, channel, receiver and feedback. By these elements of business communication
appropriate flow of communication take place at the workplace. The sender who act as a source
of information. Message is the generation of idea in the communication process. Channel is the
medium by which message exchange (Takino, 2020). Receiver who receive message. At last
feedback act as confirmation that message is understood by receiver. I think feedback is most
important and essential element of business communication. Because this will provide
confirmation to the sender that their message and the purpose of message is easily understood by
receiver.
Reflection.
Here the Gibbs' reflective model is adopted to deliver structure of learning by gaining
deep experience. This model is formulated by Graham Gibbs in 1988. it involves several
elements such as description, feelings, evaluation, analysis, conclusion and action plan.
 Description- As per the description of my experiences in this report is every organisation
must execute effective flow of communication to improves overall performance of
company. I think for effective communication company must focus on improving
communication skills of managers and employee.
 Feelings- as per my feeling while executing effective communication company faces lots
of barrier that influence flow of communication at workplace.
 Evaluation- I experienced both good and bad situation, when company fail to implement
effective communication they found difficulties in operating business process. Where as
good situation is that effective communication aids in decision making.
 Analysis- as per my analysis must focus upon improving communication skills that bring
effective communication at business process.
 Conclusion- I have learned that effective communication is necessary part to improve
efficiency and cooperation level of organisation. This will boost the motivation level of
employee.