Importance of Business Communication in the Workplace

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the student
Name of the University
Author note

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Martin, J. N., & Nakayama, T. K. (2015). Reconsidering intercultural (communication)
competence in the workplace: A dialectical approach. Language and
Intercultural Communication, 15(1), 13-28.
https://doi.org/10.1080/14708477.2014.985303
The author of the book are Judith N. Martin along with Thomas K. Nakayama who
are experts in the arena of business communication. Judith N. Martin is from the School of
Human Communication of the Arizona State University and Thomas K. Nakayama is from
the Department of the Communication Studies from the North Eastern University. The author
has useful insights regarding how corporate communication function can pave the path for
the ethical organizational conduct within the framework of an organization. The intended
audience of the book are the professionals who need to learn the art of the communication so
that they make advancements in their profession. The article talks about the fact that business
ethics can be said to be related to the communication ethics and bout the significance of
ethical communication within the boundaries of an organization. The importance of this topic
lies in the fact that it has stressed on how the ethical dialogue in an organization can set the
ground for proper communication within an organization.
Coffelt, T. A., Baker, M. J., & Corey, R. C. (2016). Business communication practices
from employers’ perspectives. Business and Professional Communication
Quarterly, 79(3), 300-316. https://doi.org/10.1177/2329490616644014
The authors of the article are Tina Coffelt, Matthew J. Baker and Robert C. Corey
who are from the Iowa State University who are involved in the Communication Studies
Program. The intended audience of the article are the students who want to excel in the
professional domain. The article is meant for the students of business administration who
want t prove themselves in the workplace. The article talks about the importance of the oral

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communication that can help the employees in expressing their opinions and the ideas in the
right manner. The interpersonal communication is crucial for an individual and it can help in
the process of professional growth of a person. The significance of the article lies in the fact
that it has stated how the oral communication can help an individual in maintaining proper
relationship with the people involved in the senior management of a company.
Thomas, G. F., & Stephens, K. J. (2015). An introduction to strategic communication.
https://doi.org/10.1177/2329488414560469
The authors of the book are Gail Fann Thomas along with Kimberlie J. Stephens. The
authors are pioneers in the field of organizational management and have profound knowledge
regarding the part that is played by organization within a company. The article would be read
by the employees of companies for whom strategic communication is of grave importance for
their advancement in the professional path. The article discusses that strategic communication
is at intersection of the management strategy along with the communication within a
company. The business communication can pave the path for the implementation of the
successful strategies within the framework of a company. The significance of this topic lies in
the fact that it has harped on how the effective communication can help in the developing of
an organization and it can improve the performance of the employees in a company.
Palmer-Silveira, J. C. (2015). Multimodality in Business Communication. Multimodal
analysis in academic settings: From research to teaching, 171-192. Retrieved
from: https://books.google.co.in/books?hl=en&lr=&id=UE-
sCQAAQBAJ&oi=fnd&pg=PA171&dq=business+communication&ots=qQ_nPG
5yET&sig=9cRMbJMBC-
TX8Ic9mNQG05Mgi5o&redir_esc=y#v=onepage&q=business
%20communication&f=false

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The authors of the article are Juan Carlos Palmer Silveira who is from the Department
of the English Studies. The audience of the article are the people who are weak in the area of
business communication and need to improve their skills so that they can prove themselves in
the professional sphere. The article has stated that business communication has emerged to
become an important field of the study in the recent years and it is of high interest for the
future of a company. The article has stated that the critical thinking along with the analytical
reasoning are of crucial importance in the modern era that can help a person in performing
successfully within the business environment. The multinational corporations need the
employees to communicate in an accurate manner that can prove to be useful for the
companies. This article can be said to be different from the article, “Business Communication
Today” as this article focuses on the different modes of the business communication whereas
the other article talks about the significance of the business communication in the modern
era.
Quintanilla, K. M., & Wahl, S. T. (2018). Business and professional communication: keys
for workplace excellence. Sage Publications. Retrieved from:
https://books.google.co.in/books?
hl=en&lr=&id=K5xcDwAAQBAJ&oi=fnd&pg=PP1&dq=listening+skills+in+bu
siness&ots=21B68SBanp&sig=jZBqHBPdavMqJNQ-
enI7uK3RrDU&redir_esc=y#v=onepage&q=listening%20skills%20in
%20business&f=false
The authors of the book are Kelly M. Quintanilla who belongs to the Texas A & M
University and Shawn T. Wahl who is from the Missouri State University. The audience of
the article are those people who are weak in relation to the listening styles that is of grave
importance from the perspective of an organization. The interpersonal skills can help the
individuals in maintaining strong relationships with the management that can set the stage for