Virtual Teams in Business Organizations: An Annotated Bibliography

BUSINESS
COMMUNICATION
ANNOTATED BIBLIOGRAPHY

ANNOTATED BIBLIOGRAPHY 1
The objective of the following work is to locate ten different sources and examine the
same in the light of the variety of the perspectives. The topic chosen as the central theme of
the work is the “Virtual teams in the business organisations.”

ANNOTATED BIBLIOGRAPHY 2
Source 1
Wei, L. H., Thurasamy, R. & Popa, S. (2018). Managing virtual teams for open innovation in
Global Business Services industry. Management Decision, 56(6), 1285–1305.
One of the recent works presented in order to examine the various aspects of the
global virtual teams. The work is specifically set in the region of Malaysia. The methodology
adopted in the work to examine the significance of the virtual team implementation is the
combination of primary and secondary research. The primary research was conducted in
about 263 of the Malaysian Global Business Services (GBS) industry, and thus renders a
comprehensive insight about the aspects. The research sheds light on one of the most
important aspect of the virtual team’s effectiveness that is the trust among the team members.
The main finding that emerged in the work was that the various team climates such as the
knowledge of the team, cohesion and skills in the team, directly influence the overall
creativity, collaboration, performance and human relationships within the team.
Source 2
Ayoko, O. B., Konrad, A. M. & Boyle, M. V. (2012). Online work: Managing conflict and
emotions for performance in virtual teams. European Management Journal, 30(2),
156–174.
The work is further aimed at shedding light on the management of varied interests in
light of the different cultural backgrounds, ethnicities, language and likewise. The work is
further complementary to the source one as it considers that the most important aspect of the
management of the virtual teams is the management of conflicts, because such teams lack the
interpersonal relationships. The research is comprehensive in a way that is combined of the
theoretical aspects as well as backed by the first hand interviews of the 45 participants. The
work highlights some of the key techniques such as the emotional regulation and the
feedback seeking behaviours on the part of the leaders to effectively manage the conflicts and
the resolve the same in the virtual teams.