Privacy Issues in Digital Business Operations

This article discusses the privacy issues arising from the digitalization of business operations. It explores the impact of the Internet of Things (IoT) on individual privacy and the challenges faced in managing privacy in the digital business context. The article provides insights into the implications of privacy issues and offers recommendations for their management.

Business communication
(Assessment 1A: Annotated bibliography)

Topic: Privacy issues in digital business operations
Caron, X., Bosua, R., Maynard, S. B., & Ahmad, A. (2016). The Internet of Things (IoT) and
its impact on individual privacy: An Australian perspective. Computer Law & Security
Review, 32(1), 4-15. <https://doi.org/10.1016/j.clsr.2015.12.001>
The author Xavier Caron is a professor at University De Lorraine, Rachelle Bosua,
Sean B. Maynard and Atif Ahmad are an assistant professor in the Computing and
information department, University of Melbourne. These authors have provided information
about the issues in the digitalisation of business. The article has provided critical information
related to the privacy issues due to the digitalization of business. The digital business
involves research and development functions that require data collection and communication
through an online medium. Therefore, IoT is a challenge for an individual to manage privacy.
However, the consideration of privacy principle is essential for the organization but lack of
monitoring and control over access of system affecting the privacy functions using digital
operations. The authors were lacking to provide descriptive knowledge as Hendrik Drachsler
and Wolfgang Greller. The study is useful for understanding the legitimation issues that
affecting the digitalisation of business and expansion of services.
Weinberg, B. D., Milne, G. R., Andonova, Y. G., & Hajjat, F. M. (2015). Internet of Things:
Convenience vs. privacy and secrecy. Business Horizons, 58(6), 615-624.
<https://doi.org/10.1016/j.bushor.2015.06.005>
Bruce D. Weinberg, George R. Milne and Fatima M. Hajjat are working in Isenberge
School of Management, University of Massachusetts, Amherst, USA. Apart from that, Yana
G. Andonova is an assistant professor in Bauernfeind College of Business, Murray State
University USA. In the current article, the authors have provided information related to
business issues such as lack of privacy in the utilization of the Internet of Things. The
Industrial Internet of Thing is beneficial for expanding business and transformation of
operation into a digital context. However, the lack of privacy and approach to utilising the
Internet of Things is having a negative impact on the business approach of the organization.
The authors have provided detail information considering the consumer experience and
managerial issues of privacy in digital business but Rolf H. Weber has provided numerical
data related to business issues by use of digitalisation means. The study is useful to
understand the approach of the Internet of Things in implications of lack of privacy.
2

Drachsler, H., & Greller, W. (2016, April). Privacy and analytics: it's a DELICATE issue a
checklist for trusted learning analytics. In Proceedings of the sixth international
conference on learning analytics & knowledge (pp. 89-98). ACM.
<doi>10.1145/2883851.2883893>
Authors of this article are Hendrik Drachsler and Wolfgang Greller professor at Open
University of Netherlands and University of Education, Vienna, Australia respectively. In this
article, the authors have provided a detailed analysis of privacy issues that stakeholders are
facing by utilizing digital tools. During the study, the authors have investigated the issues of
lack in policies that created the problem of leak of data on user privacy. The article has
provided information for learning analytics for improving the knowledge of users for
managing the data that can overcome the issue for privacy. However, the author lacks in
quantitative analysis as Ruth Halperin and Yuval Dror have done to provide critical views
about issues in digitalisation of business. The study is useful to gain an understanding of the
learning and privacy of the users to maintain effectiveness in collecting and accessing the
data through digital approaches.
Weber, R. H. (2015). The digital future–A challenge for privacy?. Computer Law & Security
Review, 31(2), 234-242. <https://doi.org/10.1016/j.clsr.2015.01.003>
Rolf H. Weber is a professor at International Business Law at the University of
Zurich, Switzerland. The article has discussed the data protection policies and laws that are
having a significant impact on the privacy operations of users that are using the digital
business methods. The article has also discussed the digital technologies elements that
creating issues related to Big Data, digital identity, biometrics and social media sites. These
digital mediums are having issues of privacy that affecting an individual's privacy. The
outcomes of the article involve information for minimizing the privacy issues through privacy
sphere of individual and infringements. The authors were lacking in descriptive analysis of
business problems and concluding the impact of digitalisation in business that was effectively
presented by Xavier Caron, Sean B. Maynard and Atif Ahmad. The study is useful to increase
the knowledge related to the utilization of digital business method and checking of the
privacy functions that could be beneficial to overcome the problem that faced by the business
organizations in the current scenario.
3

Halperin, R., & Dror, Y. (2016). Information privacy and the digital generation gap: An
exploratory study. Journal of Information Privacy and Security, 12(4), 166-180.
<https://doi.org/10.1080/15536548.2016.1243852>
Ruth Halperin is a professor at Oranim Academic College of Education, Australia and
Yuval Dror is an assistant professor at College of Management Academic Studies,
Melbourne. The purpose of this study was to investigate the digital business operation issues
related to the privacy of the users and staff members. The article is having a descriptive
analysis of privacy perception and behaviour among the different generations that have a
negative impact on the private life and online setting of digital business functions. This
information is beneficial to understand the privacy concern of young internet users and
business organization related to online privacy. This was systematic research to understand
the privacy that perceived and managed by organizations considering the digital approaches
of business among the different age group people. The study is as effective as Rolf H.
Weber. The study is helpful to gain knowledge related to digital business model and privacy
concern that influencing the business outcome and image of the organization.
Kerber, W. (2016). Digital markets, data, and privacy: competition law, consumer law and
data protection. Journal of Intellectual Property Law & Practice, 11(11), 856-866. <
https://doi.org/10.1093/jiplp/jpw150>
Wolfgang Kerber is working at Economics and Business Studies, the Open University
of Catalonia, Barcelona, Spain. The article has discussed the digitalization of business and
issues of privacy and intellectual property rights that have a negative impact on consumer
policy and data protection approaches. The study is having concern over failure in privacy
rights and privacy preference of the individual. The problem related to the privacy was not
discussed as per the current standards and issues faced by the users and organization to keep
and manage the data of the customers. The digitalization of business is essential for
maintaining the effectiveness and gain a competitive advantage but lack of monitoring and
approach of minimizing issues of the customer is affecting the business operations. However,
the authors lack in offering information related to the resolution and management of privacy
issues in digital business approach but provided in-depth knowledge of policies and rights of
people related to privacy the impact as Hendrik Drachsler and Wolfgang Greller have done in
his study. The article is useful for gaining knowledge of the privacy policies and rights of the
individual to manage the issues of digital business operations.
4

Choi, H. S., Lee, W. S., & Sohn, S. Y. (2017). Analyzing research trends in personal
information privacy using topic modelling. Computers & Security, 67, 244-253. <
https://doi.org/10.1016/j.cose.2017.03.007 >
Hyo Shin Choi, Won Sang Lee and So Young Sohn is an assistant professor at
Department of Information and Industrial Engineering, Yonsei University, Korea. The
article is about the business trends and issues of personal information privacy using topic
modelling. The database management and keeping a record of users and staff members
through the digital method is essential for the organization but lack of privacy in an online
social network is affecting the business operation and trust of users. The articles have
critically analysed the e-business functions and privacy issues. The use of digital means in
industrial working is having a positive impact on developing the global value chain that
encourages eco-mobility. The findings of the article involve lack of authentication on the
privacy of the users and personal information of staff members that creating a negative image
of the organization. Apart from that, the article lacks in the descriptive analysis of key issues
affecting business due to digitalisation as discussed by Carsten Mapple. The article is useful
for gaining understanding related to the practical and social implications of digitalisation on
personal information.
Maple, C. (2017). Security and privacy in the internet of things. Journal of Cyber Policy,
2(2), 155-184. < https://doi.org/10.1080/23738871.2017.1366536 >
Carsten Mapple is a professor at Cyber Security Centre, WMG, University of
Warwick, Coventry, UK. The article is about the analysis of changes in the business
operations that are essential for the organization to manage operations more professional
manner using digital tools. The digital business operations are having security issues related
to privacy and access to personal data of the individual that affecting the trust of the
customer. The battle of gaining competitive advantage and growth of the business is
increasing issues related to privacy in IoT operations. In the current scenario, the business
strategies of organization majorly depend on the digital tools that used for sharing of data.
The lack of understanding of Big Data tools is having a negative impact on the privacy
services of the organization. The author has explained security and privacy better than Hyo
Shin Choi, Won Sang Lee and So Young Sohn. The article is useful for understanding errors
of digital business functions related to privacy.
5

Draper, N. A. (2017). From Privacy Pragmatist to Privacy Resigned: Challenging Narratives
of Rational Choice in Digital Privacy Debates. Policy & Internet, 9(2), 232-251. <
https://doi.org/10.1002/poi3.142 >
Nora A. Draper is an assistant professor at School of Business and Economics,
Linnaeus University, Sweden. The article is offering information related to the digitalisation
of enterprises to encouraging control over the management system of the information
handling but the issues of privacy of the users are affecting digitalization of business. The
author has discussed business issues faced by the organization during and after
implementation of digital technology that involve inappropriate dealing with tools,
integration of data and lack of expertise in the management control system that lead to access
of personal data of users. The study has also provided information for a new managerial
context that shapes the business approach of the organization and influences the achievement
of business goals. However, the digital tools add the facility of tracing and planning of the
operations by forecasting the demand and opportunities in the industry. The author has
provided extensive knowledge and understanding related to digital and technical solutions
with organizational challenges which are as good as research of Carsten Mapple. The study is
useful for gaining knowledge of control and privacy pragmatist.
von Pape, T., Trepte, S., & Mothes, C. (2017). Privacy by disaster? Press coverage of privacy
and digital technology. European Journal of Communication, 32(3), 189-207.<
https://doi.org/10.1177/0267323117689994 >
The authors Thilo von Pape, Sabine Trepte and Comelia Mothes are working as a
professor at International Business Law at the University, UK. In their study, the authors
have provided detail information related to the digitalisation and mobile commerce business
issues. The digital approach is having a negative impact on privacy functions of the
individual at a large stage in society. The research has highlighted the importance of
improved privacy measures that are having a positive impact on the digital business
approach. However, the lack of knowledge and social changes are affecting the digitalisation
due to lack of security of the public data. The authors have not used statistical data for
explaining the privacy issues in the digital business approaches used by the organization like
Hendrik Drachsler and Wolfgang Greller. The study is beneficial for understanding the
perception of the users towards the privacy of the users and lack of control over the digital
data access.
6

References
Caron, X., Bosua, R., Maynard, S. B., & Ahmad, A. (2016). The Internet of Things (IoT) and
its impact on individual privacy: An Australian perspective. Computer Law & Security
Review, 32(1), 4-15. <https://doi.org/10.1016/j.clsr.2015.12.001>
Choi, H. S., Lee, W. S., & Sohn, S. Y. (2017). Analyzing research trends in personal
information privacy using topic modeling. Computers & Security, 67, 244-253. <
https://doi.org/10.1016/j.cose.2017.03.007 >
Drachsler, H., & Greller, W. (2016, April). Privacy and analytics: it's a DELICATE issue a
checklist for trusted learning analytics. In Proceedings of the sixth international
conference on learning analytics & knowledge (pp. 89-98). ACM.
<doi>10.1145/2883851.2883893>
Draper, N. A. (2017). From Privacy Pragmatist to Privacy Resigned: Challenging Narratives
of Rational Choice in Digital Privacy Debates. Policy & Internet, 9(2), 232-251. <
https://doi.org/10.1002/poi3.142 >
Halperin, R., & Dror, Y. (2016). Information privacy and the digital generation gap: An
exploratory study. Journal of Information Privacy and Security, 12(4), 166-180.
<https://doi.org/10.1080/15536548.2016.1243852>
Kerber, W. (2016). Digital markets, data, and privacy: competition law, consumer law and
data protection. Journal of Intellectual Property Law & Practice, 11(11), 856-866. <
https://doi.org/10.1093/jiplp/jpw150>
Maple, C. (2017). Security and privacy in the internet of things. Journal of Cyber Policy,
2(2), 155-184. < https://doi.org/10.1080/23738871.2017.1366536 >
von Pape, T., Trepte, S., & Mothes, C. (2017). Privacy by disaster? Press coverage of privacy
and digital technology. European Journal of Communication, 32(3), 189-207.<
https://doi.org/10.1177/0267323117689994 >
Weber, R. H. (2015). The digital future–A challenge for privacy?. Computer Law & Security
Review, 31(2), 234-242. <https://doi.org/10.1016/j.clsr.2015.01.003>
7

Weinberg, B. D., Milne, G. R., Andonova, Y. G., & Hajjat, F. M. (2015). Internet of Things:
Convenience vs. privacy and secrecy. Business Horizons, 58(6), 615-624.
<https://doi.org/10.1016/j.bushor.2015.06.005>
8