Business Communication: Barriers and Strategies for Overcoming Them

This report discusses the importance of effective communication in business and the barriers that can prevent it. It covers the impact of COVID-19 on students returning to campus and the strategies universities have implemented to overcome these barriers. The report includes references to various books and journals on the topic.

Business
communication

Table of Contents
INTRODUCTION .......................................................................................................................1
MAIN BODY ...............................................................................................................................1
TASK 1............................................................................................................................................1
TASK 2............................................................................................................................................2
Explain organisational culture and its kinds - ...........................................................................2
Evaluate the barriers preventing students from returning to campus..........................................3
Outline the strategies your university has implemented to overcome these barriers..................4
CONCLUSION .............................................................................................................................5
References:.......................................................................................................................................5

INTRODUCTION
Communication is rather the transmission of a message nor the message itself. It is
the mutual exchange of understanding, originating with the receiver. It requires to be an
effective in business. It is the essence of management (Martínez,, and et., al., 2019). The basic
features of management couldn't be actioned well without effective communication. It
includes continuous flow of details. Responses are the integral part of this content. Company
these days are very huge and involve huge amount of people. Here are various stages of
hierarchy in an company. This plays a very crucial role in process of directing and
managing people in the company . In instance, responses can be attained and misconception
can be neglected. There must be effectual communication among superiors and subordinate
in an institution among company and society at huge . It is important for success and
growth of an company. In this report will cover the task 1 and 2 in which it will cover the
communication barriers that occurs after the lock down when institutions have started an
offline classes. After that it will justify an issues that occur In business while covid
pandemic. As well as how it impact the business .
MAIN BODY
TASK 1
Communication in business is crucial to convey clear strong content about planning ,
customer service and branding (.Kingsley Westerman, Reno, and Heuett, , 2018). A business
makes a brand reflects a consistent message tailored to its visitors and listeners. Interior
communication makes a relation among workers and managers and supports team works and
collaboration. Good communication are an important to a business profit margins and
reputation. Workers who communicate well and understand the company vision assist the
company success. Utilising effective communication skills can benefit a business and its
workers in a variedness if manner. Barrier of communications range from the easy
distraction noises to the most typical psychological components. These barriers may occur a
communication gap and a complete failure of communication. Here in this section will cover
some barriers that had been face while starting an offline classes after covid pandemic.
Barriers are listed in below -
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1. Physical barriers - this occurs because of time, place, space , climate and many others.
This is because of location and time and have an ability reflect the business and
institution.
2. Financial barriers - it is kind of obstacle which stops person moving forward as capital
is the main components that matters to everyone . This is required to have essentially.
3. Emotional barriers - this is occur because of feelings and emotional attachment this
occurs as their kids and loved ones will get infected with the pandemic and that can
cause a death (Gesell,, Glas, . and Essig, , 2018).
4. listening barriers - it is type of limitation that caused because of the actively
listening this is cause because of interest that people have. It happens when people
are least interested in listening others. They students faces a noise while having a online
classes.
5. Cultural barriers - it is the kind of obstacles that occurs due to the diversity of
cultures and this is being implied that these kind of rstriction can impact the business
negatively. The institutions have the barriers as the people have the fear of pandemic.
TASK 2
Explain organisational culture and its kinds -
Organisational communication is a wide field that measures all structure of abstraction
that permits business just as companies governing agencies and non profit organisation and
many others. These abstraction consist both internal and external communication. Internal
communication just as workers training modules, sharing content and business goals
interpersonal communication among management and staff members. It also includes
professional communication. Whereas outer communication includes public relation, press
conferencing and branding (Conte, , and et., al., 2020.). It Is complex in there are many
moving parts with in an company almost all of which needed clear communication in
regards to raise an efficacy of an institution. They itself is comprised various forms of
details transfer and relations mediation from interpersonal communication , group
communication and cross culture communication to mass communication and digital and
social media. Thus. There are some practices of management which is listed in below -
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 Weber's classic organization theory of fixed structures - this model is considered
as the conceiver of organizational theory. This theory of is initially practised with the
aim of defining business goals and provide meaning of communication processes that
occur with in the concern. It keeps that business have transparent vision and mission
. Here is no range of confusion in the messages being sent from the top and thus,
company have huge machine like artefact where all respective contributes by mode
of characterized and clear roles and responsibility.
 Tompkins and cheney's organizational control theory - this theory is an extension
of weberain theory implemented to business . This keeps that there are common parts of
management that analyse how business exercise power with in and they are easy
technical bureaucratic and concertive. These all are defined on the basis of progress
of the company through very simple theories to real bureaucracies to totally technical
and finally an institution where all knows what is expected of an employee the aim
of the company are clear to them.
 Deetz's managerialism theory - the development of organisational structure and
models over the long time has cause approaches that impact the changing
organizational rules and this theory is such practices to explains how business
communication and business control occurs in the companies where classical
notions are transferred with an analysis of political and economical involvement as
well as the requirements to show and provide voice to these diverse involvement
(Cohen, , 2018.).
 The new comb's model - the main reason of this model is to establish the role of
communication process. The author provides various approaches to the communication
process of this approach is to establish the role of communication in a social
responsibility and to manage social equilibrium with in the social system. They does
not involve the content as a separate entity in this structure,applied it only by
utilisation of navigational arrows. They focus on the social aims of abstraction
presenting all communicational as a means of sustaining relationship among people.
Evaluate the barriers preventing students from returning to campus.
The covid 19 has created a huge lock down that closes all the institutions and
business because of this many of concern has faced a huge loss and they are about to wind up
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of there firms. The lock down when people are sitting in there homes and some of people had
lost there jobs and university also locked for huge duration. So that time government of
nation has announced that institutions and company should start an online sessions and for
employees they should provide a work from home (Chung, and Lee, , 2019). So schools have
started a online classes for students , initially all have faced a issue while using a smart
technology classes through zoom application and many others. After a long duration the
schools have started an offline classes but still most of student wants a online classes because
they have a fear of getting infected. Here are some points that will present that what stops
students to go back to school after covid .
1. Fear of getting infected - this states that parents have a fear of getting a infected that
student will get infected because students will communicate with their peers and it
increases the chances of getting contaminated with the pandemic .
2. lack of sanitization and cleanliness - while covid is on the peak people uses a mask
and sanitizer also uses a face shield so that while talking to someone they will not get
infected but there is fear and unsure that school will use these properly or not . The
inventory they have are properly cleaned or not these question arise in the mind of
parents.
3. Cost of institutions - as in pandemic many of people have lost there jobs so its is hard
for parents to pay a high fees and amount in school. As institution open the kids have
to buy a new books and uniform so firm parents stop there kids to sent back to school
they are happy with the online classes. Also they think that there kids will be healthy
at their places if they will go school will communicate and be lazy will not use mask
and sanitizer properly (Chan, . and Du-Babcock,2019)).
Outline the strategies your university has implemented to overcome these barriers.
In order to reduce the barriers of communication companies and institution has adopted
a cross culture communication as it improves a listening skills, it will ensure that they have
started hearing an actual meaning of what is being said instead of understanding at face
value. It also has influenced by a variety of scholarly discipline . It is necessary In regards
to ignore misconception that can tend to fights among particular and groups. It makes a
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feeling of trust and capable business. The concentration is on giving the correct response
than giving the correct content.
1. An institution have adopted a compulsion utilisation of face mask and they have
mention that no mask no entry.
2. They have implemented a sanitizer stands at every classrooms and management offices,
they have planned to make a prayers in there classroom also they have setted a sitting
arrangement by keeping a social distancing.
3. They have organise a vaccination camp and healthy check up events for all the
students. They also have decided to appoint a cook so that students can have there
lunch with in the campus and lunch will be provided by the institution.
4. Finally they have open a sessions for classes they will not open an actvity session as
well as also will not gather students any where (Beliatis, ., and et., al., 2018).
CONCLUSION
It is concluded from above report that business communication is goal oriented . The rules
and regulations and strategy of an organization have to be communicated to people with in
and outside of the company. It is regulated by some rules and regulations. In recent times,
business communication was restricted to paper work , telephones calls and many more.
Attractive business communication assist in making goodwill of an organization. It is key that
maintains a relation among the manager and employers. This is only key that built a start of
an healthy and good relations among people. As been above discussed that business have to
face a lot of issues while covid pandemic and after a long duration of a lock down they have
reopen the school and university but half of parents are ready to send the kids and half are not
ready to send the kids because of fear of getting infected and many others.
References:
Books and Journals
Beliatis, M.J., and et., al., 2018, June. Digital waste management using LoRa network a business
case from lab to fab. In 2018 Global Internet of Things Summit (GIoTS) (pp. 1-6). IEEE.
Chan, A.C. and Du-Babcock, B., 2019. Leadership in action: an analysis of leadership behaviour
in intercultural business meetings. Language and Intercultural Communication, 19(2),
pp.201-216.
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Chung, A. and Lee, K.B., 2019. Corporate apology after bad publicity: A dual-process model of
CSR fit and CSR history on purchase intention and negative word of mouth.
International Journal of Business Communication, p.2329488418819133.
Cohen, A., 2018. Cultural strategies in the organization of trading diasporas. In The development
of indigenous trade and markets in West Africa (pp. 266-281). Routledge.
Conte, F., and et., al., 2020. Corporate social responsibility penetration, explicitness, and
symbolic communication practices in Asia: A national business system exploration of
leading firms in sustainability. Corporate Social Responsibility and Environmental
Management, 27(3), pp.1425-1435.
Gesell, C., Glas, A.H. and Essig, M., 2018. Business-to-Business communication in a dynamic
environment: A systematic adductive analysis referring to ramp-up management.
Journal of Business-to-Business Marketing, 25(4), pp.339-355.
Kingsley Westerman, C.Y., Reno, K.M. and Heuett, K.B., 2018. Delivering feedback:
Supervisors’ source credibility and communication competence. International Journal
of Business Communication, 55(4), pp.526-546.
Martínez, A.B., and et., al., 2019. Exploring family business brands: Understanding predictors
and effects. Journal of Family Business Strategy, 10(1), pp.57-68.
Perkins, M., Gezgin, U.B. and Roe, J., 2018. Understanding the relationship between language
ability and plagiarism in non-native English speaking business students. Journal of
Academic Ethics, 16(4), pp.317-328.
Saad, Z.M., Sudin, S. and Shamsuddin, N., 2018. The influence of leadership style, personality
attributes and employee communication on employee engagement. Global Business and
Management Research, 10(3), p.743.
Schartel Dunn, S.G. and Lane, P.L., 2019. Do interns know what they think they know?
Assessing business communication skills in interns and recent graduates. Business and
Professional Communication Quarterly, 82(2), pp.202-213.
Sheffield, J.P., 2020. Search engine optimization and business communication instruction:
interviews with experts. Business and professional communication quarterly, 83(2),
pp.153-183.
Stadler, S., 2019. Laughter and its functions in Japanese business communication. Journal of
Pragmatics, 141, pp.16-27.
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