Common Challenges to Effective Business Communication

This article discusses the challenges of effective business communication, including inability to listen, lack of transparency and trust, and cultural and language differences. It also provides strategies to overcome these barriers, such as active listening and being specific in information. Additionally, the importance of cultural awareness for employees is demonstrated, including building global citizens and creating a homogeneous environment.

Business communication
Introduction
Business communication is the
process related to sharing of vital
information between workers of
company in order to achieve
personal and organisational goals
and objectives. The main aim of
effective business communication
is to align business objectives with
the objectives of employees.
Common Challenges to
effective communication
The following are key
challenges of effective
communication that can impact
the performance of organisation
negatively (Greenway and
et.al., 2019).
Inability to listen:
This type of communication
challenge occurs when the employees are
not in active mode while listening to other
members of the company. This can lead to
making unrealistic assumptions of other
employee needs based on their self-
assumptions. Hence, Inactive listening is
the biggest barrier for effective
communication.
Lack of Transparency and trust:
The trust problems and
transparency issue is also considered as
the main hurdle in the process of effective
communication. The lack of clarity in the
action of company may make their staff
members nervous in order to
communicate freely in the work
environment.
Cultural and language differences:
The difference in beliefs, attitudes or religion is also the strong factor which
impacts effective communication (Schouten and et.al., 2020). The employees of
different cultural backgrounds may feel insecure while communicating with each
other. In addition to this, the difference of language spoken by staff members is also
considered a main barrier as employees may not feel connected while doing
conversations.
Discussion of strategies to overcome
communication barriers:
The following strategies that
can help the management in
minimising barriers to effective
communication are:
Listening actively:
The employee can overcome
communication issues by giving
proper time and attention while
listening to other staff members. In
relation to this, the employee should
acknowledge their opinions and
viewpoints which can help them to
undertake smooth conversations
with other employees (Clarke, Jaffe
and Mutch, 2019).

Demonstration of importance of Cultural Awareness for employees:
Be specific in information:
The ability to hold
communication with delivering precise
and easy to understand information can
lead employees to the path of effective
communication. The employee should
be concise in their information and also
give others the opportunity to cross
questioning which can help them in
holding dynamic conversations.
Asking for Feedback:
The employee should actively
ask the view point of other workers in
order to analyse if the information
communicated is well understood by
them or not. This strategy will allow
workers to assess their style of
communication and make necessary
improvement which can support them
indulging in effective communication.
The awareness of culture of employees in organisation is crucial for indulging in effective communication with
employees of different attitudes and beliefs (Putri, 2019). The following key importance cultural awareness by
workers are:
Building global citizens:
The understanding of the attitudes and beliefs of workers will help employees to break cultural barriers and
helps the worker to bridge cultural gaps. Being culturally aware will support the employees to consider and
acknowledge cultural backgrounds of other members without selfishly assessing their culture. In addition to this, it
can help the workers to overcome linguistic barrier by studying new language that can support them to become
global citizens.
Creating homogeneous environment:
The cultural awareness in workplace will support the company in making positive and homogeneous
working environment by combining different beliefs and customs of team members. It assists the company in
encouraging creativity and innovation level of employees which helps the workers to boost their productivity level.
In addition to this, it will help the company to influence staff members more properly in accepting changes as they
are fully aware of the cultural backgrounds of employees.

References
books and journal
Greenway and et.al., 2019. Barriers to communication in a PICU: a qualitative investigation of family and provider perceptions. Pediatric Critical Care
Medicine, 20(9), pp.e415-e422.
Schouten and et.al., 2020. Mitigating language and cultural barriers in healthcare communication: Toward a holistic approach. Patient Education and
Counseling, 103(12), pp.2604-2608.
Clarke, S.K., Jaffe, J. and Mutch, R., 2019. Overcoming communication barriers in refugee health care. Pediatric Clinics, 66(3), pp.669-686.
Putri, Y.N., 2019. The Importance Of Cultural Awareness For Liaison Officer In Cls Knights (Doctoral dissertation, UNIVERSITAS AIRLANGGA).
Perso, T. and Hayward, C., 2020. Teaching Indigenous students: Cultural awareness and classroom strategies for improving learning outcomes.
Routledge.