Effective Business Communication: Importance, Concepts, and Application

Running head: EFFECTIVE BUSINESS COMMUNICATION
Effective Business Communication
Student’s name:
Name of the university:
Author’s note:

1EFFECTIVE BUSINESS COMMUNICATION
Table of Contents
1. Introduction................................................................................................................................................4
a. Opening statement that introduces the topic..........................................................................................4
b. Background information that introduces the context, significance and the purpose of the essay.........4
c. Preview of the structure of the essay.....................................................................................................4
d. Thesis statement....................................................................................................................................5
e. Transition to section one........................................................................................................................5
2. Section one.................................................................................................................................................5
Identifying and explaining the importance of one weekly concept in terms of your work activities............5
3. Section two.................................................................................................................................................9
Literature review............................................................................................................................................9
4. Section three.............................................................................................................................................11
Application of two of the concepts for future career aspirations.................................................................11
5. Conclusion...............................................................................................................................................12
a. Synopsis of the areas discussed in the essay.......................................................................................12
b. Restatement of the thesis statement.....................................................................................................13
c. Capstone statement that signals that the essay has ended....................................................................13
Reference List..............................................................................................................................................14

2EFFECTIVE BUSINESS COMMUNICATION
1. Introduction
a. Opening statement that introduces the topic
Effective business communication is significant for the development of organisations and it helps
the managers to perform the several functions of management like organising, controlling and motivating.
Communication skills are the basis of any business activities and each of the employees needs to learn the
communication to foster the working relationship between the colleagues.
b. Background information that introduces the context, significance and the purpose of the essay
Effective business communication is the process of involving two parties sending the message
which is understood by all. In this reflective essay, the weekly learning is to be summarised and
application of the communication learning is to be shown in the future career goals. This essay is
significant as this essay helps to show the communication learning and competence of the readers.
c. Preview of the structure of the essay
In the first section of the essay, one important topic is explained by each of the weeks for one to
ten week. The definition of the concept is given along with the importance of the topic in the current line
of the work. In section two, a literature review is provided based on the interpersonal communication in
the workplace. In the third section, two of the major concepts of the communication are explained for the
future career aspiration. Finally, a conclusion of the essay will be provided with a synopsis.
d. Thesis statement
The thesis statement of the essay is to highlight the learning of the units and application of the
learning in the future career goal.
e. Transition to section one
In the following section, one important concept from each of the week is described for weeks one
to ten.

3EFFECTIVE BUSINESS COMMUNICATION
2. Section one
Identifying and explaining the importance of one weekly concept in terms of your work activities.
a. Week one
Professional communication
Professional communication within the organisation is the intentional communication which has
the strong objections of gaining the strategic goals within the professional or organisational context
(Arnold & Boggs, 2015). The future employees need to understand the professional communication as the
employees need to make out identity goals, instrumental goals and social goals of them. In the workplace,
the employees must have a general purpose to share the message with the fellow employees and with the
senior employees. The encoder sends the message through a channel and the decoder needs to understand
the message through interpretation.
b. Week two
Non-verbal communication
Non-verbal communication is about sharing the information between two or more parties without
just recourse of words (Leeming et al., 2018). Non-verbal communication in the workplace is very
important and non-verbal communication is associated with smiling, gesture, body movement and
movement of the eyes. The relationship between non-verbal and verbal communication is associated with
repeating, complementing, substituting, accenting and regulating. Non-verbal communication is very
significant in the workplace as the employees have to understand the multiple channels of the workplace,
unconscious thought process and ambiguity. In the workplace, non-verbal communication is shaped b the
factors like gender, culture, personality and relationships.
c. Week three