Challenges of Business Communication during Covid-19 Pandemic

BUSINESS
COMMUNICATION
Communicating during a global pandemic and the
potential issues

TABLE OF CONTENTS
 INTRODUCTION
 Contemporary Challenges or Issues faced by business
 A detailed explanation of the problem/ challenge/ issue
 Link to theories
 Example solutions to the issue from real companies
 Own solution to the issue
 Conclusion
 Q & A
 Reflection

INTRODUCTION
 Communication during a global pandemic like the one that is,
Covid – 19 pandemics has been identified as a biggest
challenge for business organization.
 The reasons for which the issues arise in communication
during pandemic involves the choice of medium, irresponsible
communication practices or methods and lack of leadership
and feedback.
 These causes of communication issues results in
misinterpretation and misleading transfer of information and
accordingly, causes several issues in carrying out business
operation virtually (required by Covid – 19 pandemic).
 This presentation will highlight certain issues associated with
communication during global pandemic and the same would
be linked to several theories of business communication.
 Further, the solutions to these issues will be presented by
taking example of real companies and more solution will be
presented on the basis of theoretical analysis.

A detailed explanation of the problem/
challenge/ issue
 Business communication during Covid-19 pandemic:
 During the pandemic remote work became the new normal and all the work and
communication went online. Everything has changed whether it is communication with
the team at work or with the clients. Now, naturally the lack of human interaction along
with the limits of online tools has created a lot of challenges for businesses. No more
face-to-face meetings and casual talks. This has limited the space very much for
building relationships at workplace, leaving many employees to feel lonely and
isolated. This also has an impact on the morale of the employees. They do not have the
benefits of quick sharing of information and decision making that naturally occur
during informal talks in the office.
 Workers in remote work set up also suffer from FOMO since the lack of effective
communication channels leaves them unaware of many opportunities which otherwise
they would have come to know while being in a circle.