Assignment : Business Communication

Added on - 21 Jul 2020

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Business communication
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Explain different types of business information, their sources and purposes...................1TASK 2............................................................................................................................................2P2 Present complex internal business information using three different methods................2P3Produce corporate communications...................................................................................2P4 Evaluate the external corporate communications of an existing product or service.........2TASK 3............................................................................................................................................3P5 Explain the legal and ethical issues in relation to the use of business information..........3P6 Explain operational issues in relation to the use of businesses information.....................4TASK 4............................................................................................................................................5P7 Outline electronic and non-electronic methods, using examples......................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
INTRODUCTIONIn the modern scenario, communication process plays an important role because with thehelp of this two of more persons can easily interact with each others as well as share any kind ofinformations. Effective communication process assist to increase understanding level also helpsto develop employment relationship. This research project will be discussing about differenttypes of information techniques (Bovee, 2010). Also corporate communication will be producedfor select organisation. In the addition of this, legal and ethical issues will be defining whichdirectly impacting upon business firm. Moreover, will be defining electronic and non-electroniccommunication methods, which plays significant role every business organisation.TASK 1P1 Explain different types of business information, their sources and purposesVerbal Information-Verbal communication can either be done face to face or over thephone. The most effective way to communicate would be face to face, as there is less chance ofmisunderstanding and it allows for verbal and non-verbal messages. The advantage of usingverbal information would be because it is much easier to communicate verbally that any otherway (Guffey and Loewy, 2010). This is because you can understand the body language used andthe tone, whereas in written information sometimes the tone can be misunderstood. You get tounderstand every detail that it being spoken by the other person. For example Super drugcommunicates with their staff verbally at staff meetings and appraisals, and one to one meetingsabout new plans for the business or any changes being made.Written Information-Written communication allows businesses to communicatedevelopments, expectations and legalities to employees and contracts in the outside world. It isthe symbols of verbal communication. Written communication involves any type of message thatmakes use of the written word. It is the most important and the most effective of businesscommunication. An advantage of written communication is there is no need for personal contact,you can tell an employee he or she has to work overtime through an email rather than wastingtime and doing it face to face (Decarie, 2010).1
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