Effective Business Communication: Case Study of Go Travel

Business Communication

ABSTRACT
Business communication is the process in which the information gets exchanged among
the people in and outside of an organisation. Effective communication gives authority to every
employee into organisation to speak and put his idea and opinions on the table. Here the report
talks about the communication problem faced by a company name Go Travel. Go Travel and
Tourism is a tourism company in US which offers tourism facilities for Europe. The company
opens up couple of offices at Europe but lately they find some miscoordination in the business
activities. They found that the offices face major issue regarding communication. To eradicate
this issue the company later on came up with effective measures to decrease their communication
gap.

Table of Contents
ABSTRACT.....................................................................................................................................2
INTRODUCTION...........................................................................................................................4
LITERATURE REVIEW................................................................................................................4
LO1 - Describe and analyse the purposes and principles behind different forms of
organisational communication....................................................................................................4
LO4 - Apply principles of effective communication to enhance practice..................................5
LO5 - Evaluate the communication practices of themselves and others.....................................6
Analysis and discussion ..................................................................................................................7
Recommendations............................................................................................................................7
Conclusion ......................................................................................................................................8
References........................................................................................................................................9
Online ..............................................................................................................................................9