Business communication.

LEVEL 3

Business communication

Introduction
Business communication defines most organizations,
resulting in effective marketing campaigns, productive
interpersonal relationships among co-workers and
successful customer service resolutions.

P2 Mission, goals, objectives of Monsoon
Ltd.
The current report based on Tesco PLC which is one of the
most valuable retail brand in the United Kingdom. This
report will discuss about the various tools of
communication which can be electronic and traditional
and its use in the business decision making.

Mission of Tesco PLC
‘To be the most highly valued business by: the
customers we serve, the communities in which
we operate, our loyal and committed colleagues
and of course, our shareholders.

Goals and objectives:
• To grow the UK core
• To be an outstanding international retailer in stores and
online
• To be as strong in everything we sell as we are in food

Goals of Tesco PLC
• To put our responsibilities to the communities, serve
at the heart of what we do
• To be a creator of highly valued brands
• To build our team so that we create more value

References
Guffey, M.E and Loewy, D., 2012. Essentials of business
communication. Cengage Learning.
Grunig, J.E., 2013. Excellence in public relations and
communication management. Routledge.
Du, S., Bhattacharya, C.B and Sen, S., 2010. Maximizing
business returns to corporate social responsibility (CSR):
The role of CSR communication. International Journal of
Management Reviews.12(1). pp.8-19.

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