Business Communication Assignment - Instacom engineering

Added on - 23 Nov 2020

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Business Communication
Executive summaryBusiness communication is a key to every organization where employees of the Instacomgroup efficiently transmit information in each organizational structure for efficient decisionmaking and attaining goals and objective of the company with increased productivity.Downward communication means transmission of information from top level management to itssubordinates using oral and written form of communication which includes face to facemeetings, presentation, videoconferencing, letters, reports, emails, telephonic calls. Upwardcommunication is a free flow of communication from lower level workers to top level managersand channels like messages, emails, telephonic calls are used. Horizontal communication is aprocess where information is transmitted through each level of departments in the organizationalhierarchy. Channels used in horizontal communication is intercom calls, electroniccommunication. There are several problems to effective communication is language barriers,religious belief and distraction which are further discussed in the study and the necessarysolution to it.
Table of ContentsExecutive summary.....................................................................................................................2INTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................2Channels of communication currently used in the organization.................................................2Problem in communication.........................................................................................................4Solution to the problem...............................................................................................................6CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONIntroduction to company and background.History & Background:-Instacom engineering has strong financial backing from its bencherand finances including the successful raising of a RM20 million Islamic murabahah Bond, ratedAA by Malaysia rating corporation Berhard. This has enabled instacom engineering to undertakesubstantial projects which are capital incentives.Nature of businessInstacom engineering sdn.bhd. Was founded by a group of highly experienced civil andM&E contractors in an effort to provide a total solution for infrastructure development formobile phone operators(Bovée, Thill and Raina, 2016). Instacom have over 10 year experiencein the erection of telecommunication towers, related civil works for tower sites, construction ofcabins, M&E works for the telecommunication cabins, lightning protection works,telecommunication installation work, fibre optic civil work, cable installation, in buildinginfrastructure etc.Organisational structure:-1
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