Business Communication during Pandemic Situation - Desklib

Business Communication

CONTENTS
 Introduction
 Communication during pandemic situation at global level
 Ways of communication in this pandemic situation
 Potential issues arises in this pandemic situation
 Conclusion
 References

Introduction
Business communication basically refers to the sharing of information
between people within and outside the company. Effective business
communication is that communication in which manner management and
employees interact to reach to the organisational goals. Their purpose is to
improve the organisational practices and reduce the errors as well. Within
the business communication is very important because it conveys clear
and strong messages about the strategy, branding and customer service in
a clear manner.

Communication during pandemic situation
at global level
During the pandemic situation there are many companies who are finding
different ways to communicate with their customers. Organisations can use
telemarketing, tele detailing by social media, email or other third party
functions for video conferencing.
 Importance of content, context and tone: At organisational level, it is
important to have proper and clear content so that clear messages can be
conveyed to the employees.
 Know the audience: It is necessary to consider the audience while
crafting internal and external communication.