Business Communication.

LEVEL 3 NO TURNITIN

Business Communication

Tesco background
Tesco is leading super
market of UK, which
focus on serving basic
necessities like grocery
its buyers and believes
in customer satisfaction.

Vision
Vision of Tesco is to be most highly valued by
customers we serve, the communities in which we
operate, our loyal and committed staff, our
shareholders.

Mission
Tesco core mission is simple:
“We make what matters better, together”

Goals
 To meet the requirements and expectations of
customers through delivering quality products
 Makes the consumer needs priority
 To act within communities in a socially responsible
way

Main points
 Tesco has had a difficult financial year (2014-2015)
 The prices of shares have continually fallen over the past few
years, starting when Sir
 Terry Leahy stepped down as CEO in 2010.
 The share prices didn’t start to properly fall until towards the
end of the 2011-2012 tax year.

References
Clutterbuck, D., 2011. The communicating company. Journal
of Communication Management. 6(1). pp.70-76.
Lehman, C. and DuFrene, D., 2010. Business Communication.
Cengage Learning.