Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11. Principles and purposes of a communication strategy that is needed to be consider by HRdirector........................................................................................................................................12. Valuable characterise of effective speaker and listener during meetings...............................2TASK2.............................................................................................................................................33. personal strengths and weaknesses in terms of communicating.............................................3CONCLUSION................................................................................................................................4REFRENCES...................................................................................................................................6
INTRODUCTIONThe person or individual within a business firm, which has the main duty to hire newworker for respective position, supervise employee engagement, motivate worker to perform indesired manner, build effective relationship between bosses and employees is known as Humanresource manager (Bădin and et. al., 2016). There are number of roles and responsibilities playedby HR manager such as communicator, recruiter, training, maintaining work culture, resolveproblem etc. In this report case related to poor communication in sport love which was a majorconcerned of HR manager is discussed, due to which there is a negative impact on the customerexperience. In this report principle and purpose of communication strategy that are needed by HRdirector, general characteristics that are required by effective speaker and listener. In addition,reports also highlight own strengths and weaknesses in context to the communication. TASK 11. Principles and purposes of a communication strategy that is needed to be consider by HRdirector.In the opinion of Walter H. Crockett, 2019, communication is an critical factor thatdirectly affects the achievement of an organization or programme. Yet still businesses that don'tput emphasis much on employees members' communication skills. Furthermore, within businessfirm, communication is required at each level so that important message and information can bedelivered to internal and external stakeholders. In general, Interaction is the mechanism under which individuals communicate with eachother to exchange information or valuable feedback. There are two parties included withincommunication process one is sender and other is receiver. Sport Love company's HR managerformulates multiple communication approaches at the moment they need to understand the same-related values. This enable to implement impressive communication strategy, these principle arediscussed below: Principle of clarity: It should be clearly spelt out the idea or message to becommunicated. This should be formulated so that the receiver realizes what the sender wants tocommunicate (Bolfek, Milković and Lukovac, 2017). When creating a communications strategy,Sport Love's HR director should ensure that almost every employee has a definite understanding1
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