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Report on Business Communication Tools

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Added on  2020-04-07

Report on Business Communication Tools

   Added on 2020-04-07

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Running head: BUSINESS COMMUNICATION STYLEBusiness Communication StyleName of the StudentName of the UniversityAuthor note
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1BUSINESS COMMUNICATION STYLEExecutiveSummary:Aim of this report is to discuss about the different business communication tools and to perform a self-implementation activity of those tools. From the results of those activities the major issues of communication have been find out and have been studied according to various researches. Literature review portion of the report contains this discussion. Followingthose discussion an action plan has been made along with a Gnatt chart, which concludes the report. Major objective of this action plan is to resolve those communication issues and gain apositive business communication skill.
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2BUSINESS COMMUNICATION STYLETable of ContentsDiagnosis and Reflection:..............................................................................................3Literature Review:..........................................................................................................5Action Plan:....................................................................................................................9References:...................................................................................................................12
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3BUSINESS COMMUNICATION STYLEDiagnosis and Reflection:Communication skills are the most important thing in human life, whether it is relatedto business or something else. Analysing my communication skills, I have constructed thisreport with the information that have developed using the five diagnostic tools forcommunication. Two communication issues that have been generated in my case are PersonalReport of Speaking Concern in Public and Self Recognised Communication Capability. Ihave identified these two issues among the five communication tools by experimentalmeasurements. A part of this report contains the literature review majorly focused on thetheories and concepts of issues related to business and personal communication. I haveanalysed the five communication tools; that is Personal Report of InterculturalCommunication Apprehension, Questionnaire containing Self Recognised CommunicationCapability, Personal Report of Speaking Concern in Public, Willingness to Listen Diagnosticand Tolerance for Disagreement. I found that the last tool that is Tolerance for Disagreementis not applicable in this scenario. I identified the major issues of myself, I have come to knowabout the activities, which I can imply on myself in order to resolve my communicationproblems. From the assumption, I have been able to develop an action plan for myselffollowing the literature review.I have chosen five different diagnostic tools for my communication skill analysis.These techniques focus on various situations regarding communication. The descriptions ofthe tools are given as per understanding various literatures as well as implementing thoseunderstandings in specific cases. The first communication tool that I have used is PersonalReport of Intercultural Communication Apprehension. This tool provides a quantification ofthe feeling of an individual based on his or her communication. The methodology of this toolis to analyse the communication of the individual in multiple, different situations and the
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