Business Communication - Theoretical Analysis of Communication in Work Teams

1/7/2020
Running Head: BUSINESS COMMUNICATION 0
SystemJP
[COMPANY NAME]
Business
Communicatio
n
Report

BUSINESS COMMUNICATION 1
Table of Contents
Introduction................................................................................................................................1
Theoretical Analysis of Communication Flow..........................................................................1
Theoretical Analysis of Communication in Work Teams..........................................................1
Conclusion..................................................................................................................................1
Recommendations......................................................................................................................1
References..................................................................................................................................1

BUSINESS COMMUNICATION 2
Introduction
Business communication is a necessary thing for building a good relationship in a firm, which
makes a huge impact on the external relationship as well. Apurla Community Services (ACS)
is a company that provides different services for communications and general management.
In addition, there are many services, which has provided for managing relationship and
conflicts in the workplace. In addition, email is the best way to improve communication
(Braun, Stephan, et al., 2019). Based on the operational manager’s request, I will provide
recommendations for managing the situation in their organization base don the analysis.
This report will provide communication flow and work teams based on theoretical analysis.
Theoretical Analysis of Communication Flow
The organization has worked with different types of employees, which are employees’
groups, external community groups, and volunteers. All the group is working independently
in the organization. They are using different communication structures. The organization is
using a simple organization structure in which people work in a proper flow. It includes the
Board of directors, an Executive Officer, and Operational manager and various departments,
such as sales, community support, administration, volunteering, and community activities.
Collaboration can be improved using social media sites (Cardon & Marshall, 2015).
The operational manager has faced issues in communication because of the informal
structure as well. Thus, it is necessary to overcome the process of spreading incorrect
information, which is helpful to reduce conflict. In addition, there are some theoretical
approaches, which can be used to reduce such types of issues of the organization. In
addition, digital technologies can be used for better collaboration between different groups
and departments (Lucas & Rawlins, 2015).
Moreover, collaboration is necessary to avoid incorrect information between different groups.
It can be possible using business communication strategies and digital communication.
Email is the best way for communication between groups. It provides proper information to
all the receivers without any change. Thus, it is necessary to reduce the gap between
employees using digital technologies. Besides, social networking sites can be a solution for
resolving such type of issues in an organization. Employees must take it seriously for
improving their skills, which are beneficial for their professional careers. Besides, soft skill
training should be provided to employees. It will improve their other skills as well (Robles,
2012).