Different Types of Business Information and Communication Methods

Business
Communication

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Different types of business information, their sources and purposes.....................................1
TASK 2............................................................................................................................................2
P2 Business information through different methods...................................................................2
Covered in PPT............................................................................................................................2
P3 Corporate communication......................................................................................................2
Covered in Poster.........................................................................................................................2
P4 External corporate communications.......................................................................................2
TASK 3............................................................................................................................................3
P5 Legal and ethical issues..........................................................................................................3
P6 Operational issues in relation to organisation........................................................................4
TASK 4............................................................................................................................................4
P7 Electronic and non-electronic methods for communicating business information................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Business communication means sharing of information between people or outside
organisation which is performed for achieving benefits. Communication is neither transmission
of message nor message itself. In this, person is exchanging their information with others. In
every organisation, communication needs to be very effective as it is considered as essence of
management (Ainsworth, 2013). Present report is based on Mark and spencer which deals in
supermarket. Basically the aim of this company is satisfy needs and desires of customers by
providing them high quality of products and services. In this report, different types of
communication are explained. Along with legal and ethical issues regarding the use of business
information is also discussed.
TASK 1
P1 Different types of business information, their sources and purposes
There is different communication process which can be used by organisation. Following
are some communication in which company can convey their information to their employees and
workers.
Verbal Information - It can either be done face to face or over the phone. This is much
easier to communicate verbally that any other way because you can understand the body
language used and the tone (Alshare, Lane and Miller, 2011). This is an advantage because any
questions can be asked about the changes and can express their opinions.
Written Information - It allows businesses to communicate developments, expectations
and legalities to employees and contracts in the outside world. This involves message that makes
use of written word. There is no need for personal contact, communication can be through email
rather than wasting time.
Onscreen information - This is where information may be produced on screen. For
example, this could include a multimedia clip, a power point, a video, or an email. All of this is
available on screen, and can be made easy to read and clear (Conrad and Newberry, 2012). It has
disadvantages a lot of things on screen or over the internet is false.
Multimedia Information - It is through animation, audio, graphics, text and full motion
video through computer hardware and software for education, entertainment or training. This can
1