This article discusses the different forms of organizational communication, including oral and written communication. It explores the principles of better communication, such as clarity, attention, and conciseness. The article also provides recommendations for improving communication practices in business.
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BUSINESS COMMUNICATION
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Executive summary- It has been evaluated that different communication forms such as emails and face to face communicate used by individual to interact with specific one in effective manner. It has been explains that by following appropriate suggestions person can improve and enhance their communication practices.
Table of Contents Table of Contents........................................................................................................................................3 INTRODUCTION.......................................................................................................................................4 Literature Review........................................................................................................................................4 Different forms of organizational communication...................................................................................4 Principles of better communication including clarity, attention, conciseness and other...........................5 Analysis and discussion of all questions......................................................................................................6 Recommendations-......................................................................................................................................7 CONCLUSION...........................................................................................................................................8 REFERENCES............................................................................................................................................9
INTRODUCTION Business communication is procedure of sharing important data between individual inside and outside an organization. It also refers how workers and management communicate to reach business aims.The current study will discuss different forms of effective communication in an company and will also clarify principles of better communication in form of literature. It will justify evaluation of communication practices of themselves and others. Literature Review Different forms of organizational communication According to Carricarte and et.al., (2017) communication that occur for carrying out business operations of company is known as internal operational interaction. This form of organizational communication takes type of written and oral. Oral communication occurs through face to face meeting or communication which is quite beneficial for message sender and receiver as it help them to understand each and everything in effective manner. Purpose of this form of organizational communication is to present main subject or content in organized and systematic manner. The principles of oral communication form is different from another one that is clarity, attention, language, consistency, content of message, timeliness and few others. Among list of many methods or forms face to face communication is the best. It allow workers within companies to build strong relationship with others and also permit them to interact with internal organizational members. Dandekar, (2019) stated that written form of organizational communication is much better than oral because it is done through emails, memos and with clear instructions that is easy to understand. The purpose of this form is to send important data with intention of receiver comprehending message and respond to it clearly. Reading, emphasis, brevity, communication, honesty, revision and clarity are the principles of written organizational communication form. Email is one of the best source or form of communication that help to communicate one person to other at different places quickly. It is an electronic form of interaction that is exchanged between individuals through mobile phones, tablets and computer as well as other electronic devices such as laptops.
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Principles of better communication including clarity, attention, conciseness and other According to Wu and et.al.,(2018) communication is procedure by which information and essential data is exchanged between one person to another through a common system of signs, symbols and behavior. It is one of the way individuals can send and receive message through nonverbal and verbal means including oral or speech communication. In order to communicate in effective manner and share important info a person need to follow some principles. It is perceived to be better only when receiver receives specific message in same type and context as it is sent by message sender. There are few principles observed in assuring effectiveness of communication and better interactions. Consideration is the first and most useful principle of better communication. It refer to prepare every message stand into front of receiver, sender before sending message has to emphasis with aspiration, desires request and needs of receiver. In corporate world each and everything begins and accomplished with full considerations and courtesy. It is benefit that each party expects to obtain when entering into a contract. It can be a monetary but also consider as a promise to perform a particular action or a commitment to refrain from doing something. In order to follow this principle person need to consider and show interest in message receiver. Chen and et.al., (2018) discussed that clarity is most effective principles of better communication it defines clarity of thoughts or ideas gives meaning to significant message. Before sending message sender must assure whether info is clear or not. Content of sender should be comprehended in same manner & sense in which it is transmitted. This principle can be achieved through different ways such as by avoiding technical issues utilized in one profession. It can be said that by splitting running content into paragraphs sender can achieved clarity which is really very important to communicate with other. According to Kloppers and Fourie, (2018) to become effective communicator individual needs to consider all principles of better communication. Conciseness is one of the most essential principles of communication. Message to be communicated must be brief, amount of info can be just appropriate, neither too much nor too little. Content should be clear and not much lengthy which in return provide many benefits. For example, short and simple message is easy to understand by receiver which makes them able to act accordingly. It analyzed that length letters or messages may not outcomes in desired actions. High volume phrases can show sender
scholarship but may not assure them to achieve desired things. Concise content saves energy as well as time of receiver and sender. It is a free tool that saves time and money as well and makes communication easier for everyone. In recent time, email is still among the most highly utilized communication approaches at workplace. Analysis and discussion of all questions From above discussion it analyzed that communication is important procedure or act in context of London underground tubes by management and workers with travelers. It can be said that there are different forms of communication available in market that can be used for consumers of London underground and employees as well. It analyzed that oral and written form ofcommunicationisquitedifferentfromeachotherbutbeneficialforeveryone.The implications of email system can be used for workers working under underground.For example, workers within place would use emails to share some important information abouttube timing and technical issues. It is quite beneficial for them in term of building strong connection between others and enhance performance (Mirza and et.al., 2017). By using email system workers can coordinate with each other in effective manner and send consumer details as well. Incontextofconsumers,whenundergroundworkerscanusefacetofaceto communication to communicate with travelers they can put positive impact. It is the best way applicants use to inform people about times changes of Tubes which is easy for those travelers to understand who are unable to comprehend accouchement. It can be said that communication by using face to face and emails forms can help to achieve better operations at London tube. For instance, when underground workers use emails systemtheycancoordinatewithotherteammembersineffectivemannerandgenerate awarenessamongthemaboutanyissuesrelatedtotechnology.Aftergettingemailsall employees get together and can solve problems as soon as possible as it manage operations effectively. Furthermore, it also said that above principles of effective communication help Tube manager to improve communication and interaction practices across Tube efficiently. When managerusesimplewordsandshowsomeclarityintheirspeechtheycaneffectively
communicate with their staff and travelers and share information about time changes and other things appropriately. It has been analyzed that manager improve their communication practice by paying attention on what travelers says to them and what they wants. Evaluation of communication practices of themselves and others In regard to London underground Tube, languages barrier, culture and perception barrier are the three main barriers face by consumers or workers. To solve these issues management can take effective solutions. For example, travelers before travelling in any nation must understand languages mostly use at destination. They need to gather more data about London culture which makes them able to travel or visit the most famous places in nation. Language barrier the biggest barriers of communication which is effectively solve when people learn different languages as it help them to communicate with other while sharing same place with team or working within another nation. Tourist must use visual methods of communication which make them able to communicate with Londoners during Tubes journey. It also analyzed that perceptional barrier also impact on communication between two and more individuals. It can be solved when people understand other perspectives before interacting with them. For example, Tourist before visiting their favorite destination must collect more data about Londoners culture, nature and behavior. Recommendations- It can be said that communication procedures includes comprehending, meaning and sharingand it also consistsof eightimportantcomponentssuch source, receiver, message, channel, environment, interference, feedback and context. In order to enhance communication act person must use SMS text messaging while performing their roles in organizations (Rothschild, 2018). It is short way, generally informal and is a better way to communicate small bits of data that can be obtained and replied to at recipients own leisure. With simple text individual can inform to their seniors and co-worker about anything which they want to share in short term period. Furthermore, it can be said that in business world effective communication is very important between consumers and service provide or employees between management which makes them able to get any information related to products or further changes.
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People are suggested for using video chat as one of the latest form of communication. It allows receiver and sender to see each other, permitting them to be capable to understand facial expressions and read body language (Bachhuber and et.al., 2017). With varied video calling apps accessible for free such as Face time, Skype, Facebook etc. are definitely worth considering. For example, a person with their method can meet with consumers from all over the world and provide information about products or services which they want to offer. Individual must assure clear and polite communication it reduces chances of crises, surprises and confrontation. People should use simple and most common words to understand each other perspective and languages. It is quite beneficial for sender and receiver as it allow them to communicate with each other perfectly. CONCLUSION From above analysis it has been concluded that organizational communication are used to understandinteractionbetweensenderandreceivers.Italsosummarizedthatbyusing appropriate strategies and forms such as face to face, email and other communication procedure is easy as it can be held in effective as well as systematic manner. Furthermore, from above part various suitable suggestions are described to improve communication practices.
REFERENCES Book and Journals Bachhuber, C and et.al., 2017. On the minimization of glass-to-glass and glass-to-algorithm delay in video communication.IEEE Transactions on Multimedia.20(1). pp.238-252. Carricarte, A.L and et.al., 2017.System and method of employing a client side device to access local and remote data during communication disruptions. U.S. Patent 9. 774. 702. Chen, C and et.al., 2018. Clarity begins at home: Internal information asymmetry and external communication quality.The Accounting Review.93(1). pp.71-101. Dandekar,H.C.,2019.WRITTEN,ORAL,ANDGRAPHICCOMMUNICATION.The Routledge Handbook of International Planning Education. Kloppers, E. and Fourie, L., 2018. Principles of Participatory Communication Reconceptualised for Instructional Corporate Social Responsibility Communication.Communicatio.44(1). pp.89-106. Mirza, N and et.al., 2017, June. Evaluating efficiency of classifier for email spam detector using hybrid feature selection approaches. In2017 International Conference on Intelligent Computing and Control Systems (ICICCS)(pp. 735-740). IEEE. Riyanto, A., Primiana, I. and Azis, Y., 2018. Digital Branch: Competitive Advantage of Banking in Indonesia Through Information and Communication Technology to Face the 4th Industrial Era.European Research Studies.21. pp.441-454. Rothschild, L.M., REAGAN INVENTIONS LLC, 2018.Device, system and method for mobile devices to communicate through skin response. U.S. Patent 9. 953. 494. Smith Bailey, J., 2018. HOW HAS EMAIL, ONLINE COMMERCE, AND SOCIAL MEDIA AFFECTEDFACE-TO-FACECOMMUNICATIONINTODAY'SBUSINESS WORLD?. Wu,Jandet.al.,2018.Informationandcommunicationstechnologiesforsustainable developmentgoals:state-of-the-art,needsandperspectives.IEEECommunications Surveys & Tutorials.20(3). pp.2389-2406.