Business Communication: A Report on Theories, Barriers, and Solutions

This report delves into the realm of business communication, exploring its core theories, practical applications, and associated challenges. It begins by defining business communication as the exchange of information within a company and with external entities, highlighting key theories such as cognitive dissonance, communication accommodation, and the linear model. The report emphasizes the importance of effective communication in fostering positive relationships, improving employee morale, and ensuring customer satisfaction, while also acknowledging the potential barriers to communication. The communication process is broken down into six stages: sender, message, encoding, channel, receiver, and feedback. The report emphasizes the importance of effective speaking and active listening, and proposes solutions to communication barriers, such as clarifying ideas and ensuring proper feedback. The conclusion underscores the crucial role of effective business communication for organizational success, and the report references relevant academic sources to support its findings.

Business
Communication

Theory of communication
Business communication is the process of sharing of information within an
employees and outsiders of the company. There are various theories of
business communication these are:
• Cognitive dissonance theory
• Communication accommodation theory
• Linear model of communication

Impact of effective communication
• Effective business communication includes explanation of company policies and
regulations to the customers and outsiders of the company and also answering a
questions of them.
• Effective communications can helps the organisation in building good relationship
between managers and the staff members, which can later related to the
improvement in morale and conflict reduction

Challenges of barriers or problems of
communication
In the era of effective communication in company success, customers
satisfaction, affecting employees engagement and public perception is
necessary to achieve.
• Lack of Feedback
• Device chaos

Process of communication
The process of communications involves six stages these are Sender,
Message, Encoding, Channel, Receiver and last Feedback.

Effective communication skills
There are various communication skills that are to be used by the person in an
organisation.
• Effective speaking skills
• Active listening by both speakers and listeners.

Solutions to communication barriers
• Clarification of ideas
• Ensure proper feedback

CONCLUSION
From the above report it has been concluded that business
communications are most crucial part of an organisation. As they
needs to be very effective while doing.

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Coombs, W.T., 2015. The value of communication during a crisis: Insights from
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Draper, T., 2017. American business and public policy: The politics of foreign trade.
Routledge.
Shaw, K., Meyers, C., Irlbeck, E., Doerfert, D., Abrams, K. and Morgan, C.,
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