Business Communication: Issues, Strategies, and Ethics

Business Communications

TABLE OF
CONTENTS
 INTRODUCTION
 TASK 1
• Business communication during a global
pandemic and the potential issues
• Communicating with employees about
significant company changes
• Negotiating an international and cross-
cultural IT business deal
• Ethical issues in business communication
 TASK 2
• Reflection
 CONCLUSION
 REFEENCES

INTRODUCTION
Information sharing within a business, as well as with those outside of it, is known as business
communication. To achieve organizational goals, management and employees must interact effectively
in the workplace. Its goal is to make administrative procedures better and cut down on mistakes (Darics,
2022). To accomplish effective business communication, it's critical to engage across both
the communication processes as well as the interactive skills. This particular project deals with the
enumeration and presentation of the varied dimensions of the subject matter in regards to its
significance to the respective companies. The issues in association with the same will be furthermore
explicated. Along with the details, a self-reflection will also be presented in terms of the experiences
contemplated while completing the assigned project

Business communication during a global pandemic and
the potential issues
During COVID-19, some companies immediately stepped up to send a message – not just with words, but with action.
Their prompt action showed leadership skills and support for the community. Constructive business communication allows
people to see the human side of brands (Du-Babcock and Chan, 2022). Challenges that were faced by varied business
corporations along with the solution can be furthermore explicated;
Health care and the medical departments – Due to inadequate infrastructure, a lack of qualified workers, absenteeism, and
poor care quality, the healthcare industry is currently developing and grappling with many problems.
Customer care stations – It was critical for brands to operate at a high-efficiency level without sacrificing the level of service in
the present environment, which caused a major rise in the call rates for many brands and organisations.
Governmental organisations – Global respite efforts were announced by a number of NGOs and governments to help people
withstand and combat the pandemic
E-commerce industry – On e-commerce websites, there was incredible demand for daily necessities like groceries at the time of
pandemic.