Business Consultancy: Developing a New Waste Management Offering for Foott Waste Solutions

This assignment focuses on the development of a new waste management offering for Foott Waste Solutions, a prominent waste and recycling services provider in Australia. The report includes a detailed work plan, timetable, confidentiality considerations, project costs, and qualifications of the team involved.

BUSINESS
CONSULTANCY

Table of Contents
INTRODUCTION...........................................................................................................................1
OBJECTIVES AND VALUE PROPOSITIONS............................................................................1
BACKGROUND.............................................................................................................................2
WORK PLAN..................................................................................................................................2
Model......................................................................................................................................2
Approach................................................................................................................................3
Process....................................................................................................................................3
TIMETABLE...................................................................................................................................4
CONFIDENTIALITY......................................................................................................................4
PROJECT COSTS AND TERMS...................................................................................................5
QUALIFICATIONS........................................................................................................................6
SUMMARY.....................................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Business Consultancy refers to the process undertaken by experts to provide better
alternatives, methods and way of working for an organisation which is undergoing a major issue,
or is wishing to grow within the marketplace (Biedenbach Bengtsson & Marell, 2015). Thus, in
context to this, the assignment below is based on Foott Waste Solutions, which is one of the
prominent firms within Australia providing waste and recycling services to individuals,
communities and organisations. Hence, the report is based on development of a new waste
management offering for the company through a project, which would be covering, a detailed
work plan, timetable, confidentiality consideration, project costs, terms, as well as human
resources.
OBJECTIVES AND VALUE PROPOSITIONS
It is crucial that the objective and value of the project is predetermined in order to set up
the basis for which the same would be developed. For Foott Waste Solutions, the new offering
would be made for certain objectives that are stated below:
 With new offering, the company would be aiming at an increase in profitability by at
least 2% in the next 3 months.
 The firm is targeting an enhancement in customer base by almost 6% at the end of 6
months of the new product launch.
 Foott Waste Solutions is planning to capture at least 0.75% of the market share of this
sector within the country through its new offering.
Apart from the objectives set above, it is imperative for the organisation to ensure the value
which this project holds in terms of the requirements of the market and benefits it would be
helping the firm to achieve (Aronoff & Ward, 2016). Hence, below is the value proposition of
this new offering which is being consulted to the company:
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Figure 1: Value Proposition
BACKGROUND
Foott Waste Solutions is an effective medium sized company within Australia which
deals in providing its customers with waste and recycling services. Currently, the company is
facing the problem of a weaker profitability, as well as improper customer retention. Thus, this is
an opportunity to provide consulting services to this firm (Speculand, 2014).
Hence, project that is proposed to the company regarding this situation is associated with
development of a range of new waste management offerings, which would be smart waste
solutions, using technologies such as Artificial Intelligence and Automation to function.
Moreover, these offerings would be having smart compressors, along with statistical displays
regarding the capacity of waste holding. Thus, the scope of this offering is very high in relation
to the organisation and its problem.
WORK PLAN
Model
The whole work plan regarding this project would be based on specific model of
consultancy, which is Doctor-Patient Model (Aragonés-Beltrán, García-Melón & Montesinos-
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Valera, 2017). This approach is associated with seeking help from a consultant in regards to a
specific issue which is needed to be addressed within the firm. Furthermore, the consultant in
this approach is associated with providing the remedial solutions for the company. The reason as
to why this model has been chosen for this organisation is that the firm is facing certain problems
which the firm has failed to identify on its own. Hence, doctor-patient model would help in
determination of such issues, such as lower profitability due to changes in demand and need for
better offerings. Hence, in regards to this, it becomes necessary to provide the company with
remedial approaches and hence, this model is apt for the firm.
Approach
The main approach that would be undertaken for Foott Waste Solutions has been
associated with a detailed internal and external research and brainstorming the ideas related to
the same. Hence, firstly the problem of the company was identified, which was related to
customer retention and profitability. Secondly, through brainstorming, the remedial solution was
determined to be a new range of waste management solutions (Murari & et. al., 2017).
Process
Since the Doctor-Patient approach has been identified as the most appropriate one for the
organisation, below is the proposal for the process that must be adopted by Foott Waste
Solutions, adhering to the assumptions of this approach:
 Idea Generation
 Judgement of readiness of clients
 Feasibility Screening
 Determination of Resources
 Budget Allocation
 Purchasing of raw materials and machinery
 Training to employees
 Product Development
 Performance Testing
TIMETABLE
One of the most crucial aspects within a project is associated with its timeline (Okorio, &
et. al., 2020). It basically covers the overall time from the inception of the idea till its final
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execution in form of a product or service. Hence, for these above activities described for its
initiation, planning, execution and control, below is a detailed timeline for the same.
PROJECT ACTIVITIES ESTIMATED TIME
Idea Generation 1 week
Judgement of readiness of clients 3 days
Feasibility Screening 1.5 Weeks
Determination of Resources 2 Weeks
Budget Allocation 1 week
Purchasing of raw materials and
machinery 1 Week
Training to employees 3 Weeks
Product Development 4 Weeks
Performance Testing 2 Weeks
Justification: Majority of time has been given to the development of solution for the
organisation as it required integration of all the resources, functions and operations onto
development of the new range of offerings that would help the company in solving its issue.
Furthermore, resource determination and performance testing have also been given priorities as it
is imperative to find and hire resources that could appropriately serve the purpose, which takes
ample amount of time considering the contractual purchase, dispatch and logistics. Moreover, 2
week performance testing would allow in determining the problems that could possibly arise
within the anticipated life cycle of these products.
CONFIDENTIALITY
For any project, it is necessary that certain details which are private and confidential to
the company must be remained secured, along with protection of the efforts and hard work of all
the employees associated with this project. Hence, in relation to all these legal considerations,
there are certain measures suggested to Foott Waste Solutions:
 Data management: One of the best ways in which the company could ensure the
confidentiality of crucial and sensitive information is through data management. Within
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this, the firm must keep all the data and information safe within digitalised systems that
are encrypted and password protected (Castelhano & Roque, 2015).
 Authoritative Access: One of the most prominent reasons for data theft and loss of
confidentiality is related to ineffective access of sensitive information to individuals.
Hence, in relation to Foott Waste Solutions, the company must provide authorised access
to only the senior members of the company with whom the information is likely to
remain safer and more secure.
 Patent: In relation to protect the original efforts of the employees, as well as the unique
features of this new waste management solution, then the company is required to get the
newly developed technology and design patented, which would allow the firm to adhere
to each and every legal consideration for this project.
PROJECT COSTS AND TERMS
It becomes necessary that the terms and conditions, along with the costs are set up before
the project to determine its performance based on these indicators. Hence, both these aspects in
context of this project are determined below:
 Terms and Condition:
There are different terms and conditions that are related to this project. Some of these are
crucial in order to ensure a legal binding towards development and usage of the new offerings.
Hence, the terms and conditions must include the quality status of the offerings, registered
suppliers’ information, definite time and scope of its development, usage details and
maintenance methods for safe and effective use
 Project Cost
Below is an estimated budget of this project, which would be including the cost incurred for
different resources and processes:
PARTICULARS AMOUNT ($)
Human Resources 5,000
Technical Equipments 12,000
Software Acquisition 15,000
Raw Materials 7,000
Technological Resources 13,500
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Legal Protection (Patents and Insurance) 5,500
Performance Testing Methods 4,000
TOTAL 62,000
QUALIFICATIONS
For a given project, there are several appropriate and effective human resources that are
required to make the whole project a success. Furthermore, they support the overall requirements
and adherence to the ethical, legal and technological needs that are given required by the project.
Hence, in this scenario, below are several roles and experiences that are needed in development
of these new offerings.
 Project Manager: This individual would be required to handle and manage all the
operations of this project, along with management of each resource and function for
completion of the same. As for experience he must be at least 5 years into this field,
which would make him apt enough to handle all the operations and resources in a sound
manner (Durán-Escudero, García-Peñalvo & Therón-Sánchez, 2017).
 Technical Supervisor: All the technological resources and functions would be managed
and supervised by this person. He must have a professional Masters degree in the
technological field and at least 3 years experience in working with technologies like
Artificial Intelligence and Automation.
 Finance Manager: This individual will be directly responsible for all the supply and
funding of money that would be required by the company to complete the project, which
would cover costs for market research, acquisition of resources and techniques,
maintenance and other miscellaneous activities. In context of experience, minimum of 3
years experience would be required for this person to handle these operations at par with
the professional standards.
 Human Resource Manager: All the training regarding new software, techniques and
technologies would be given by this expert and thus, a minimum requirement is 5 years
experience in this field and full affiliation with the technologies used.
 Project Team: All these individuals include workers, project team members and other
employees handling this project and responsible for its physical development. Hence,
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minimum of 2 years experience with the company would be the criteria for these people
to be a part of the project team.
SUMMARY
Thus, with these considerations and effective application of the Doctor-Patient model,
Foott Waste Solutions would be able to effectively solve the issue and develop a new range of
appropriate products that would be satisfying its project objectives, as well as would ensure high
profitability and customer retention for the company.
CONCLUSION
Thus, it is concluded from the report above that business consultancy is a very crucial
activity to be adopted by companies who are facing some issue and wish to gain expert insight.
Moreover, it is crucial that a project plan is developed along with legal, financial, time and
human resources considerations, Lastly, in terms of work plan, Doctor-Patient Model of
consultancy works best in regards to suggesting the client with a problem they are currently
facing.
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REFERENCES
Books and Journals
Aragonés-Beltrán, P., García-Melón, M., & Montesinos-Valera, J. (2017). How to assess
stakeholders' influence in project management? A proposal based on the Analytic
Network Process. International journal of project management. 35(3). 451-462.
Aronoff, C., & Ward, J. (2016). Family business governance: Maximizing family and business
potential. Springer.
Biedenbach, G., Bengtsson, M., & Marell, A. (2015). Brand equity, satisfaction, and switching
costs: An examination of effects in the business-to-business setting. Marketing
Intelligence & Planning.
Castelhano, N., & Roque, L. (2015, June). The “Malha” project: A game design proposal for
multisensory stimulation environments. In 2015 10th Iberian Conference on Information
Systems and Technologies (CISTI) (pp. 1-5). IEEE.
Durán-Escudero, J., García-Peñalvo, F. J., & Therón-Sánchez, R. (2017, October). An
architectural proposal to explore the data of a private community through visual analytic.
In Proceedings of the 5th International Conference on Technological Ecosystems for
Enhancing Multiculturality (pp. 1-9).
Murari, A. L. L. F., & et. al. (2017). A proposal of project of pi controller gains used on the
control of doubly-fed induction generators. IEEE Latin America Transactions. 15(2).
173-180.
Okorio, J., & et. al. (2020). Agroforestry research project proposal for the Kigezi annual montane
food crop system in the highlands of Uganda. World. 21. 22.
Speculand, R. (2014). Bridging the strategy implementation skills gap. Strategic direction.
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