Business Consulting-Research Report for Regent College

Business Consulting-research
report

Table of Contents
1. INTRODUCTION.......................................................................................................................1
2. BACKGROUND OF THE ORGANISATION/ CLIENT...........................................................1
a) Clarify your Client / Clients...............................................................................................1
b) What is the client’s problem..............................................................................................2
3. PROBLEM IDENTIFICATION / DISCUSSION.......................................................................2
Competitor’s analysis (SWOT)..............................................................................................2
Target customer market (STP)...............................................................................................3
External environment.............................................................................................................4
4. TOP THREE ISSUES OF THE ORGANISATION / CLIENT..................................................6
Issue one.................................................................................................................................6
Issue two.................................................................................................................................7
Issue three...............................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

1. INTRODUCTION
Consultants are defined as those who are having specific knowledge and skills over
some particular area. Consultants are hired by the organisation so that to provide solutions and
recommendations over the problems faced by the organisation so that to manage business.
Business consultants are providing advisory services to the organisation so that business
functions can be executed in smooth manner (Gunter and Mills, 2017). Regent college is a
leading higher education provider which was founded in 1984. The institution is located in
United Kingdom and proving educational services to thousands of students in order to make
their career bright. The report is going to cover the background information related with
organisation and issues faced by them. The report also covers recognition of problems by using
statistical tools such as SWOT, PESTLE.
2. BACKGROUND OF THE ORGANISATION/ CLIENT
Background of the organisation/ client-
The Regent College is a leading provider of industry in which they are associated with
diverse community to promote learning and education. The institution is having higher rate of
success in their portfolio which is the major reason of their market prominence. The institution
is highly focused over managing interactions with their students with the help of environment
geared surroundings. This is the organisation for them their students are foremost priority and
for this the institution is located at various places in London. The college is located majorly at
centre location of London which makes it convenient over any other university. The college is
flawlessly providing regular online classes to their students so that to give uninterrupted lessons
to them. The mission of the organisation is to highlight as the institution which is providing
various courses to their students without any interruptions.
a) Clarify your Client / Clients
The client is Regent College which is facing issues related with their organisational
management and various activities those are directly or indirectly related with students. In order
to solve such issues the organisation is trying to identify solutions related with the issues.

b) What is the client’s problem
The major issue is faced by the organisation is related with proper communication with
their students due to lack of teachers collaboration. This is the results of not having positive
environment by which students are not able to communicate with their teachers. On the other
hand, in terms of teachers they are also not able to manage their students and engaging them in
various learning activities.
3. PROBLEM IDENTIFICATION / DISCUSSION
Competitor’s analysis (SWOT)
● Strengths: The major strength of Regent College is that they have portfolio of educated
and qualified staff those are specialised in some field and having higher degree as well.
The college is also having teaching pattern in which additional skills are taught to students
so that they can be considered as different out of others (CRICKENBERGER and
VANCOUVER, 2020)
● Weakness: The major weakness of the institution is related with ineffective
communication within students and teacher so that they are not able to make appropriate
coordination. Due to lack of communication image of the organisation is tarnishing in the
minds of students.
● Opportunities: To generate friendly behaviour within students this issue should be taken
on priority so that student’s engagement can be enhanced and at the same time difficulty
faced by staff can also be minimised.
● Threats: The major threat faced by Regent College is related with competition within the
industry. As there are various options available to students so in order to deal with this