Exploring Business Correspondence: A Reflective Communication Journal
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Journal and Reflective Writing
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This reflective journal entry details a student's learning journey in understanding business correspondence and communication. The student gained knowledge on effective communication with team members, emphasizing the importance of written communication such as business letters and emails. They explored various communication methods, including memoranda for internal communication, and applied direct reference theories to refine language and expression in professional contexts. The reflection highlights the development of professional skills, the importance of clear and formal communication, and the ability to relate theoretical knowledge to practical applications. The student's opinions evolved, recognizing the need for adaptability in different business situations and the value of collaboration and cooperation for team success. The insights gained are expected to positively impact both academic performance and future career endeavors.

Reflective journal
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I have gained knowledge on how to communicate with other team members in the organization
in order to perform effectively. Business correspondence is the desired exchange of the information in
the written format and reveals the execution of the business procedures of the concerned organization.
There are different types of correspondence that are effectively used in order to communicate the
messages while the execution of the business processes. The use of the business letters and business
emails are on top priority as these help in increasing the reliability of communicating within the team
members related to the evaluation of the business procedures. I have managed to develop some
professional skills which I can use it later in the professional setting. The event of business
correspondence critically reveals the fact that it can effectively took place among organizations as well
as the customers where the primary motive is to execute the business procedures in most effective and
defined way (Chao, 2016). Developing a detailed understanding about business correspondence is
crucial, as the information collected can be applied in the future in various manner. Several books are
studied to gain insight on the subject. The event of business correspondence help in providing more
knowledge on the different methods of communication in order to execute the business activities and
one such is in the form of emails. The emails are considered as the latest formal method of business
communication which establish the bridge between the customers as well as the employees of the
organization. The clear use of direct reference theories reflects the use of proper language including the
effective use of expressions regarding the use of the work processes (Cho, 2016). In addition to this, I
have also visited several websites to clear my doubts on the topic and found that the memorandum is
another useful document which is used for the purpose of internal communication. Using few of the
crucial articles on business correspondence and the evaluation f the event on it, I am able to gain depth
knowledge on the subject and is able to develop some professional skills. These skills will allow me to
achieve a high score in my academics as well as perform well within an organization.
I think that I can relate the knowledge gained during the activity to various aspects of my
academic life. Relating the theory with practical examples allows me to further increase my
understanding about the subject. The completion of the tasks and events of business correspondence
has effectively provided me vast knowledge on managing the various things concerning with the
personal and professional life (Davies, 2015). I understand that the importance of communication is
large in both the cases. Moreover, in order to complete a project successfully the evaluation of the
perfect communication techniques is important like with the help of emails, face to face or by using
Memorandum. The information gathered during the activities can be applied in the academic as well as
my professional career. It critically relates to the other things like it is helpful in achieving career goals. I
think I will be able to perform in an organization using the information collected during the activities.
The information gathered from this activities will help me to perform well in my academics and the
program. The use of thee referenced theory helps in providing knowledge regarding the proper use of
expression and language for communicating views or messages in the area of business activities (Evans,
2014). The experienced regarding the execution and handling of various business situations will critically
help me in evaluating the effectiveness of my personal and the professional life. On the other hand, it
will provide me the success path to achieve my career goals with a clear vision. One of the import fact is
the efficient use of the Memos which is done in order to communicate the exact messages within the
desired group of the members. The use of memorandum is basically for the purpose of drafting
messages by the management and addressing it to the employees in order to execute the concerned
work processes in smoother way. Moreover, the use of the learnings are highlighted in the execution of
the tasks of business correspondence critically rat there reveals the significance of communicating
1 | P a g e
in order to perform effectively. Business correspondence is the desired exchange of the information in
the written format and reveals the execution of the business procedures of the concerned organization.
There are different types of correspondence that are effectively used in order to communicate the
messages while the execution of the business processes. The use of the business letters and business
emails are on top priority as these help in increasing the reliability of communicating within the team
members related to the evaluation of the business procedures. I have managed to develop some
professional skills which I can use it later in the professional setting. The event of business
correspondence critically reveals the fact that it can effectively took place among organizations as well
as the customers where the primary motive is to execute the business procedures in most effective and
defined way (Chao, 2016). Developing a detailed understanding about business correspondence is
crucial, as the information collected can be applied in the future in various manner. Several books are
studied to gain insight on the subject. The event of business correspondence help in providing more
knowledge on the different methods of communication in order to execute the business activities and
one such is in the form of emails. The emails are considered as the latest formal method of business
communication which establish the bridge between the customers as well as the employees of the
organization. The clear use of direct reference theories reflects the use of proper language including the
effective use of expressions regarding the use of the work processes (Cho, 2016). In addition to this, I
have also visited several websites to clear my doubts on the topic and found that the memorandum is
another useful document which is used for the purpose of internal communication. Using few of the
crucial articles on business correspondence and the evaluation f the event on it, I am able to gain depth
knowledge on the subject and is able to develop some professional skills. These skills will allow me to
achieve a high score in my academics as well as perform well within an organization.
I think that I can relate the knowledge gained during the activity to various aspects of my
academic life. Relating the theory with practical examples allows me to further increase my
understanding about the subject. The completion of the tasks and events of business correspondence
has effectively provided me vast knowledge on managing the various things concerning with the
personal and professional life (Davies, 2015). I understand that the importance of communication is
large in both the cases. Moreover, in order to complete a project successfully the evaluation of the
perfect communication techniques is important like with the help of emails, face to face or by using
Memorandum. The information gathered during the activities can be applied in the academic as well as
my professional career. It critically relates to the other things like it is helpful in achieving career goals. I
think I will be able to perform in an organization using the information collected during the activities.
The information gathered from this activities will help me to perform well in my academics and the
program. The use of thee referenced theory helps in providing knowledge regarding the proper use of
expression and language for communicating views or messages in the area of business activities (Evans,
2014). The experienced regarding the execution and handling of various business situations will critically
help me in evaluating the effectiveness of my personal and the professional life. On the other hand, it
will provide me the success path to achieve my career goals with a clear vision. One of the import fact is
the efficient use of the Memos which is done in order to communicate the exact messages within the
desired group of the members. The use of memorandum is basically for the purpose of drafting
messages by the management and addressing it to the employees in order to execute the concerned
work processes in smoother way. Moreover, the use of the learnings are highlighted in the execution of
the tasks of business correspondence critically rat there reveals the significance of communicating
1 | P a g e

messages to other team members while carrying the efficient and the effective work processes. I
particular thing that the learnings evaluated from the topic will help in providing deeper insights in
achieving my career goals and it also showed me the effective use of the business communication
processes (Freitag, 2017). There are various organizations where different from f the business
correspondence techniques are used but it is a matter of fact t use the desired accurate processes as per
the requirement.
My experience was that the learning related to the field of business correspondence helped in
gaining knowledge regarding the execution of the business processes as well as communicating with the
other employees within the firm with the help various types of business methods. It helped me in
understanding the different perspectives of direct reference theory related to writing in business
practices. It helps in keeping the desired goals as well as the perspectives which need to be achieved in
future (Girling, 2016). While exchanging the information in business, it becomes vital to understand the
actual significance of the use of formal and informal communication and words. Moreover, it will help in
my future works or in enhancing my performance in my future organization regarding the purpose of
communicating with the other team members with whom I will work. It is to be understood by each of
the people that the primary purpose of the business letter is to evaluate the actual information
regarding the evaluation of the requirement of the tasks that need to be performed within the business
processes (Limthaworn and Keyuravong, 2016). Development of the proper relationship is of great
importance while collaborating with the teammates within the concerned organization as it helps in
evaluating the effectiveness of the entire work processes.
The information collected in these activities have helped me to clear my doubts and increase the level of
understanding on the subject. Better understanding of the topic will allow me to develop a better
assignment. It will also help me to perform well in the professional setting as well. Ability to work in a
team within the organization is crucial to gain success in this setting. To achieve this, communication is
must between the team members working in the organization. Using the information collected during
this activities, I can advance my professional career in the organization. One of the questions that I have
is the formation and utilization of the strategies related to the business correspondence. My opinions
have changed a little bit after the evaluation of the learnings on the topic of business correspondence. It
has helped in being active and aware regarding the types of responses that people should in a particular
situation (Morton and Nesi, 2015). In various situations there are different means of communication
processes that can be used while the execution of the business processes. I did not had the idea of
executing or carrying business activities with the help of effective means of communication but with the
evaluation business methods the use of formal business correspondence methods becomes vital. There
exists few of the crucial questions like the understanding of requirements and collaborating with the
other team members as these helps in maintaining the desired effectiveness of the business processes
concerned. As per direct reference theory, the information on the evaluation of the business
correspondence becomes useful as it reflects the required ways which needs to be adopted in order to
perform or communicate within the concerned organization (Nickerson and Bargiela-Chiappini, 2014).
Moreover, it also tell that there are different types of communication methods used by various
organizations like by the use of the emails, business letters and many others. Moreover, recently the
efficient use of the business email as has increased to a large extent. One of the important aspects of my
study on the topic of business correspondence is that it helped me in analyzing the differences in my
knowledge before and after the evaluation of the learnings (Qing, 2015). The use of different aspects of
2 | P a g e
particular thing that the learnings evaluated from the topic will help in providing deeper insights in
achieving my career goals and it also showed me the effective use of the business communication
processes (Freitag, 2017). There are various organizations where different from f the business
correspondence techniques are used but it is a matter of fact t use the desired accurate processes as per
the requirement.
My experience was that the learning related to the field of business correspondence helped in
gaining knowledge regarding the execution of the business processes as well as communicating with the
other employees within the firm with the help various types of business methods. It helped me in
understanding the different perspectives of direct reference theory related to writing in business
practices. It helps in keeping the desired goals as well as the perspectives which need to be achieved in
future (Girling, 2016). While exchanging the information in business, it becomes vital to understand the
actual significance of the use of formal and informal communication and words. Moreover, it will help in
my future works or in enhancing my performance in my future organization regarding the purpose of
communicating with the other team members with whom I will work. It is to be understood by each of
the people that the primary purpose of the business letter is to evaluate the actual information
regarding the evaluation of the requirement of the tasks that need to be performed within the business
processes (Limthaworn and Keyuravong, 2016). Development of the proper relationship is of great
importance while collaborating with the teammates within the concerned organization as it helps in
evaluating the effectiveness of the entire work processes.
The information collected in these activities have helped me to clear my doubts and increase the level of
understanding on the subject. Better understanding of the topic will allow me to develop a better
assignment. It will also help me to perform well in the professional setting as well. Ability to work in a
team within the organization is crucial to gain success in this setting. To achieve this, communication is
must between the team members working in the organization. Using the information collected during
this activities, I can advance my professional career in the organization. One of the questions that I have
is the formation and utilization of the strategies related to the business correspondence. My opinions
have changed a little bit after the evaluation of the learnings on the topic of business correspondence. It
has helped in being active and aware regarding the types of responses that people should in a particular
situation (Morton and Nesi, 2015). In various situations there are different means of communication
processes that can be used while the execution of the business processes. I did not had the idea of
executing or carrying business activities with the help of effective means of communication but with the
evaluation business methods the use of formal business correspondence methods becomes vital. There
exists few of the crucial questions like the understanding of requirements and collaborating with the
other team members as these helps in maintaining the desired effectiveness of the business processes
concerned. As per direct reference theory, the information on the evaluation of the business
correspondence becomes useful as it reflects the required ways which needs to be adopted in order to
perform or communicate within the concerned organization (Nickerson and Bargiela-Chiappini, 2014).
Moreover, it also tell that there are different types of communication methods used by various
organizations like by the use of the emails, business letters and many others. Moreover, recently the
efficient use of the business email as has increased to a large extent. One of the important aspects of my
study on the topic of business correspondence is that it helped me in analyzing the differences in my
knowledge before and after the evaluation of the learnings (Qing, 2015). The use of different aspects of
2 | P a g e
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business correspondence will help in enhancing my performances in my future job and will help in
achieving my career goals.
Yes, I have changed now, especially the thinking level has changed regarding the perceptions of
behaving in various business situations. I have gained knowledge that the use of business letters and
business emails needs to be used in order to carry out the business work processes (Vaioleti, 2016).
Moreover, the use of the formal means of communication should also be practiced as to make the other
persons understand regarding the particular areas of business practices there are few of the crucial
areas which need to be analyzed such as the understanding of the different situation as well as
cooperating with the other team members. The use of reference theory also reflects that the use of
cooperation and collaboration in different business situations will facilitate the desired growth of the
entire team and the organizing in achieving overall success for the firm (Jiang et al., 2016). The learnings
will help in giving the desired shape to my career including professional as well as my personal life.
3 | P a g e
achieving my career goals.
Yes, I have changed now, especially the thinking level has changed regarding the perceptions of
behaving in various business situations. I have gained knowledge that the use of business letters and
business emails needs to be used in order to carry out the business work processes (Vaioleti, 2016).
Moreover, the use of the formal means of communication should also be practiced as to make the other
persons understand regarding the particular areas of business practices there are few of the crucial
areas which need to be analyzed such as the understanding of the different situation as well as
cooperating with the other team members. The use of reference theory also reflects that the use of
cooperation and collaboration in different business situations will facilitate the desired growth of the
entire team and the organizing in achieving overall success for the firm (Jiang et al., 2016). The learnings
will help in giving the desired shape to my career including professional as well as my personal life.
3 | P a g e
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References
Chao, L.E.I., 2016. A Lexical-Chunk Based Study of Business English Correspondence Writing. Sino-US
English Teaching, 13(4), pp.277-283.
Cho, E.Y., 2016. STRENGTHENING PERSONAL POSITION IN MODERN RUSSIAN BUSINESS
CORRESPONDENCE: POSITIVE AND NEGATIVE ASPECTS. RUDE Journal of Russian and Foreign Languages
Research and Teaching, (1), pp.53-60.
Davies, T., 2015. Trading Letters in the Arabian Seas: The Correspondence Networks of British
Merchants in Eighteenth-Century Western India. Genre: Forms of Discourse and Culture, 48(2), pp.215-
236.
Evans, S., 2014. Teaching business correspondence: Lessons from the globalized workplace. The Asian
Journal of Applied Linguistics, 1(2), pp.102-20.
Freitag, U., 2017. A Twentieth-Century Merchant Network Centered on Jeddah: The Correspondence of
Muḥammad b. Aḥmad Bin Ḥimd. Northeast African Studies, 17(1), pp.101-128.
Girling, A., 2016. “Comedy of Errors”: The Correspondence between Edith Wharton and John Murray in
the National Library of Scotland. Edith Wharton Review, 32(1-2), pp.61-79.
Jiang, J., Li, L., Ma, C., Liu, J., Lu, J. and Xu, K., 2016, March. Monte Carlo simulation study on the
availability of the floating-reference theory to diffused transmittance spectra. In Dynamics and
Fluctuations in Biomedical Photonics XIII (Vol. 9707, p. 970715). International Society for Optics and
Photonics.
Limthaworn, P. and Keyuravong, S., 2017. This Customer is Complicated and Tedious!!!: Investigating
Maxim Flouting and its Functions in Business E-mail Correspondence. Reflections, 24, pp.66-80.
Morton, R. and Nesi, H., 2015. Corpora, catalogues, and correspondence: The item-level identification
and digitization of business letters for the British Telecom Correspondence. © The authors. Published by
HRI Open Book.
Nickerson, C. and Bargiela-Chiappini, F., 2014. Business writing as social action. In Writing Business (pp.
19-50). Routledge.
Qing, Z., 2015. Research on the Project-based Teaching Reform of Higher Vocational" Foreign Business
Correspondence" Course Based on Foreign Trade Process. The Science Education Article Collects, 1,
p.042.
Vaioleti, T.M., 2016. Talanoa research methodology: A developing position in Pacific research. Waikato
Journal of Education, 12(1).
4 | P a g e
Chao, L.E.I., 2016. A Lexical-Chunk Based Study of Business English Correspondence Writing. Sino-US
English Teaching, 13(4), pp.277-283.
Cho, E.Y., 2016. STRENGTHENING PERSONAL POSITION IN MODERN RUSSIAN BUSINESS
CORRESPONDENCE: POSITIVE AND NEGATIVE ASPECTS. RUDE Journal of Russian and Foreign Languages
Research and Teaching, (1), pp.53-60.
Davies, T., 2015. Trading Letters in the Arabian Seas: The Correspondence Networks of British
Merchants in Eighteenth-Century Western India. Genre: Forms of Discourse and Culture, 48(2), pp.215-
236.
Evans, S., 2014. Teaching business correspondence: Lessons from the globalized workplace. The Asian
Journal of Applied Linguistics, 1(2), pp.102-20.
Freitag, U., 2017. A Twentieth-Century Merchant Network Centered on Jeddah: The Correspondence of
Muḥammad b. Aḥmad Bin Ḥimd. Northeast African Studies, 17(1), pp.101-128.
Girling, A., 2016. “Comedy of Errors”: The Correspondence between Edith Wharton and John Murray in
the National Library of Scotland. Edith Wharton Review, 32(1-2), pp.61-79.
Jiang, J., Li, L., Ma, C., Liu, J., Lu, J. and Xu, K., 2016, March. Monte Carlo simulation study on the
availability of the floating-reference theory to diffused transmittance spectra. In Dynamics and
Fluctuations in Biomedical Photonics XIII (Vol. 9707, p. 970715). International Society for Optics and
Photonics.
Limthaworn, P. and Keyuravong, S., 2017. This Customer is Complicated and Tedious!!!: Investigating
Maxim Flouting and its Functions in Business E-mail Correspondence. Reflections, 24, pp.66-80.
Morton, R. and Nesi, H., 2015. Corpora, catalogues, and correspondence: The item-level identification
and digitization of business letters for the British Telecom Correspondence. © The authors. Published by
HRI Open Book.
Nickerson, C. and Bargiela-Chiappini, F., 2014. Business writing as social action. In Writing Business (pp.
19-50). Routledge.
Qing, Z., 2015. Research on the Project-based Teaching Reform of Higher Vocational" Foreign Business
Correspondence" Course Based on Foreign Trade Process. The Science Education Article Collects, 1,
p.042.
Vaioleti, T.M., 2016. Talanoa research methodology: A developing position in Pacific research. Waikato
Journal of Education, 12(1).
4 | P a g e
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