INTRODUCTION Business decision making is one of the most imperative tool which is used in the business to grow in a better manner so t hat the firm could get the competitive advantage over the ot her rivals.
OBJECTIVES The porpose of this study is to provide manageme nt of Balti palace about the reviews of their cousto mers so that they can make changes accordingly.
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RESEARCH METHODOLOGY Simplesamplingisconductedsothat accordingly research data can be collected. Collecteddatahelpsinmakingthe interpretations to the organisation. Graphicalrepresentationofsurveyisdone which gives comparative results.
DATA COLLECTION THROUGH PIE CHART YearSalesNet Profit 200842051471.75 200945001575 201048601701 201149501732.5 201251501802.5 201352501837.5 201458002030 201562502187.5 201672002520 201775002625
TREND LINE Year201820192020 Sales870090009400 Profits325035003850
CONTINUE... YearSalesProfits 0 1000 2000 3000 4000 5000 6000 7000 8000 9000 10000 2018 8700 3250 2019 9000 3500 2020 9400 3850 Column B Linear (Column B) Column C Column D
FINDINGS Variations are observed in the total sales. . Profitability has raised to a good level after 20 08. Coustomers satisfaction is observed as conclu ded from the survey.
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SUGGESTIONS Management need to work on its servises so t hat more clients are made satisfied. More variety of cousins can be added to provi de more variety to the clients.