Business Decision Making: Analysis and Recommendations for Seven Seeds Cafe

BUSINESS DECISION MAKING

Table of Contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................3
Problem Definition......................................................................................................................4
Situational Analysis.....................................................................................................................4
PESTEL Analysis....................................................................................................................4
SWOT Analysis.......................................................................................................................6
Sense Making...............................................................................................................................6
Formulation of Potential Solutions..............................................................................................7
Selection between Solutions........................................................................................................7
Decision making based on solutions............................................................................................7
Implementation of Decisions.......................................................................................................8
Testing, Team-feedback on Decisions.........................................................................................8
Recommendations............................................................................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................13
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Executive Summary
Decision-making is one of the most crucial business-processes that holds a huge responsibility in
the success or failure of a particular organization. In order to thoroughly explore and critically
evaluate the decision-making processes of organizations, a particular business condition has been
chosen for investigation and analysis by a team of three members, who were also in charge of
formulating a relevant solution for the issues discussed. A detailed situational analysis of the
business environment has been conducted to identify the particular political, economic, social,
technological, environmental and legal factors that directly affect the functioning and success of
the organization in the contemporary society. Followed by a PESTLE analysis is a AWOT
analysis that identifies the organization’s particular strengths, weaknesses, opportunities and
threats as derived from comparison against its existing external environment.
The panel of researchers closely investigated the provided information about the list of
employees and identified the particular unethical practices of bias and preference, as many
employees had been listed on the basis of having poor social media presence or some other
insignificant and unnecessary issue. Further the research identified the threats of unethical
business processes, especially in a politically charged up business environment that is trending
towards global political activism, ethical business practices and sustainability of the environment
and society. Therefore, the panel closely works in collaboration to finally reach a conclusive
solution using integrated methods. The research recommended on focusing for a structural
change in business practices for the long-run rather than sacking a large section of employees,
who can be useful and productive for the Company’s operational processes.
Therefore, this paper aims to explore and summarize the various aspects of business decision-
making to formulate an appropriate solution for the chosen business organization.
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Introduction
Decision making in business processes is one of the most crucial elements that need adequate
knowledge and consideration and can have extremely dire consequences in case of
miscalculations. Since a business process comprises of various level and layers of operations and
managing, decision-making plays a very important role in prioritizing requirements and
altogether is a very complex procedure involving analysis at various levels (Bryman & Bell,
2015). One very important element in decision making, especially when it comes to international
business, is the ability to think beyond the regular structure. Though the Western society is
greatly biased towards individual decision-making, it is being now explored how team-work or
group-participation in decision-making processes allow more scope for creativity, innovation and
creates a particular “creative tension” in the processes of problem-solving and decision-making
(Dobbs, Ippolito & Charner-Laird, 2016).
In order to draw an in-depth analysis of the current position of the chosen business organization,
the Seven Seeds Cafe, it is necessary to consider it from multiple perspectives in order to decide
on an appropriate and relevant solution that serves the purpose of all/maximum shareholders and
also enhances the organization’s sustainability. According to (Sharma, Mithas & Kankanhalli,
2014), decision-making plays a key role in problem-solving processes. In order to understand the
concept of individual and group decision-making, this project would emphasize on engaging
together in a team for high quality decision-making.
Discussion
This paper investigates and analyzes the current context of the Seven Seeds—a coffee-shop
enterprise situated in Australia, and is essentially looking for business cost containment due to its
recent loss of profitability due to changing market conditions (McWilliams, 2016). Seven Seeds
is In order to create an appropriate and relevant solution to the issues experienced, it is necessary
to first understand the issues from perspectives of the various stakeholders of the business. This
research aims to study the current situation issue, from an individual as well as group
perspective, and critically analyze them against the Company objectives to formulate a relevant
solution.
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