BUSINESS DECISION MAKING Task 3.3.

BUSINESS DECISION
MAKING
Task 3.3

Cover Content
• Introduction
• Objectives
• Research methodology
• Data Interpretation
• Trend line
• Findings
• Suggestions
• Conclusion
• References

Introduction
Business decision making is vital aspects for every business
organisation. This will be helpful to analyse negative and
positive implications those are presented in the restaurant.

Objective
 The main objectives is to analyse quality and
experiences of customers about Balti palace restaurant

Research Methodology
• Primary sources is given major priority during research work.
• Both random and quota sampling is taken into consideration
over 40 respondents.
• Use of Bar, pie-chart and trend line to determine growth of
balti palace.

Data interpretation
Q.1 At which age class, you fall?
Number of respondents
a). 20-30 23
b). 30-40 12
c). 40-45 2
d). 45 and above 3

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Q.2 Did you visit our cited restaurant?
a) Yes 27
b). No 12

Continue...

Q.3 What is the most important thing in the
quoted restaurant?
Particular %
a). Services 21
b). Food 8
d). Other 11

Continue...

Trend Line Data
Year Sales Profits
2018 6037.5 1207.5
2019 7245 1449
2020 9056.25 1811.25

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Findings
• After analysis, it has been found increase in customer
from last year.
• It has been observed that price charge for foods are under
the limits of customers budgets.
• Online booking system should needs to be improve.

Suggestions
• Some other cuisine should be included in the menu for
other side people.
• Customer grievances can be resolved in more quick time.
• Both online and offline payment would be acceptable.

Conclusion
From this presentation, it has been concluded business
decision require to be implement after knowing every
crucial aspects of customers. Use of techniques and charts
can be given focus so that issues can be resolved.

References
Nowduri, S., 2011. Management information systems and
business decision making: review, analysis, and
recommendations. Journal of Management and Marketing
Research. 7. p.1.
Pettigrew, A.M., 2014. The politics of organizational decision-
making. Routledge.
Simon, R., 2015. Sensitivity, specificity, ppv, and npv for
predictive biomarkers. Journal of the National Cancer
Institute. 107(8). pp.153.

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