2BUSINESS ECONOMICS TASK 1 Answer a) McDonald’s is one of the largest global fast food companies. This American company was founded in 1940 in California, with signature food item, hamburger, and in the past few decades McDonald’s has established itself as the dominant market player across the globe. It operates in the global fast food retail industry. This industry has a structure of oligopoly. As defined by Johan (2017), oligopoly market structure consists of moderate number of sellers, among which there are few large sellers, and a huge number of buyers. The sellers in this structure are the price makers and not price takers. There are some large firms that dominate the entire market. It is quite competitive and there are both price and non-price competitions among the suppliers. The sellers sell similar but differentiated products, which are not perfect but close substitutes of each other. These sellers in the oligopoly structure act as a group, therefore, a decision taken by one firm is responded by others to retain their market share. Along with these, there is another striking characteristic of this market structure of the global fast food industry. Madsen and Gosliner (2020) explained that the major firms in this industry has a monopoly power on their signature product, which gives market power to them, such as, McDonald’s is preferred for its hamburgers, KFC is preferred for its fried chickens and Starbucks is preferred for its coffee over other products they offer. Thereby, it can be said that McDonald’s is one of the largest fast food sellers that exploits its market power from the customers’ preference for hamburger. It is the price maker and any price decision by McDonald’s is matched by other competitors in the market.
3BUSINESS ECONOMICS The competition within this market structure for McDonald’s can be evaluated using Porter’s five forces model. This is a very useful analytical framework to understand the forces that create competition with an industry and highlight the potential areas for decision making, and strategy development for future growth. The five forces of this model are threat of new entrants, threat of substitutions, bargaining power of suppliers, bargaining power of buyers and competitive rivalry (Moreno-Izquierdo, Ramón-Rodríguez and Perles-Ribes 2016). Figure1: Porter's five forces framework (Source: Moreno-Izquierdo, Ramón-Rodríguez and Perles-Ribes 2016) Threat of new entrants indicates the level of entry barriers or difficulties for the potential entrants in the industry. The less are the entry barriers, higher is the chance for new entrants and higher is the risk of competition for the established businesses. In the fast food industry, the entry barriers are quite low andthreat for new entrants is high. The startup cost and switching cost are low in this industry, with highly variable capital cost and that create scope for market entry for the new entrants. The smaller businesses can involve low capital while entering the market and they may be successful in capturing the local customer base (Gerard 2018).
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4BUSINESS ECONOMICS Threat of substitution is highin this industry. The sellers sell similar fast food and hence, availability of substitutes is high and low switching cost for the consumers. Moreover, the competition in terms of product quality and customer satisfaction is high, implying high performance-to-cost ratio. Thebargaining power of suppliers is comparatively lowin this industry as there are large number of suppliers for raw ingredients and these suppliers are not vertically integrated and therefore they cannot influence the supply and distribution of the products to the companies. On the other hand,bargaining power of consumers is very highin the fast food industry. As there are many food joints providing similar food at almost similar price range, and the switching cost is low, consumers can easily change their brand preference. Lastly, thecompetitive rivalry is very highin the fast food industry. Various large competitors with global presence and also smaller regional firms provide tough competition, with large number of substitutes and the marketing is done aggressively (Baburaj and Narayanan 2016). It can be concluded from the above analysis of fast food industry that, McDonald’s faces tough competition from four forces, like, industry rivals, bargaining power of the consumers, threat of new entrants and threat of substitutes. Since, the number of substitutes is quite large, and consumers have very low switching cost, hence, the competitiveness for McDonald’s is very high. The product and customer service quality must be focused and high for all time in all its location (Hamzeh and Bataineh 2019).
5BUSINESS ECONOMICS Answer b) McDonald’s has a strong presence in China. It has plans to expand its business through 4500 restaurants across the country. The business expansion was announced after a joint venture with CITIC Capital, CITIC Ltd., and Carlyle Capital. The government owned investment group acquired 52% stake of McDonald’s for a payment of $2 billion in 2017 and it would have full ownership rights of the existing restaurants of McDonald’s as well as the new outlets also for the coming 20 years (China Briefing 2017). This was aimed for securing the better business locations for McDonald’s and enabled the fast food company to transfer almost all company- owned outlets to the franchises. This move was beneficial for McDonald’s for reducing business risks that could arise from competition in the industry (Zhu, Anagondahalli and Zhang 2017). The joint venture with the Chinese company, CITIC group, is beneficial for the American fast food giant for running its business in China. The Chinese government is implementing harder policies and regulations against the American companies as a retaliation to the trade war with the USA. The joint venture of McDonald’s with the Chinese firm would protect the fast food company from the new policies unfavorable to American business (Cahill 2018). Hence, if the Chinese government would plan to impede the growth of the American company, that would have hurt the investment and growth of Citic also, and that would not be beneficial for the Chinese economy. There are a few benefits of nationalization of businesses. Feng, Johansson and Wang (2018) highlighted that nationalization of businesses can ensure a coordinated approach towards production and supply of goods and services for achieving a stability in the market. Secondly, nationalized businesses often create natural monopoly in the infrastructural sector, which could
6BUSINESS ECONOMICS be beneficial to other businesses and people. In this regard, the example of railways can be cited. The centrally funded railways in a nation is advantageous for transporting products at lower costs, and for reducing road traffic and pollution (Voszka 2017). Thirdly, nationalized businesses share their profits with the tax payers unlike the private businesses as the taxes generate revenue for the government. Fourthly, nationalization enables a business to expand further and achieve larger economies of scales. Due to the state support and investment, businesses can expand with a less chance of financial risk and failure. Fifthly, the confidence of people and the employees are higher in case of nationalized business due to security provided by the government and hence, that helps in the businesses growth. For example, in case of bank failures, the recovery is quick for nationalized banks than the private banks (Ait-Laoussine and Gault 2017). Thus, it can be said that McDonald’s with their joint venture with the nationalized company Citic will have a better growth opportunity in China.
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7BUSINESS ECONOMICS TASK 2 Answer a) The international life cycle of a product refers to the growth and evolution of the product overtime and across the national border. The international life cycle is heavily dependent on the marketing program of the company on both the domestic and international platforms. Product lifecycle includes four stages, namely, introduction, growth, maturity and decline, and the concept of international product life cycle includes market development and economies of scale integrated with the four fundamental stages of product life cycle (Hauschild, Rosenbaum and Olsen 2018). Figure2: Product life cycle framework (Source: Hauschild, Rosenbaum and Olsen 2018) In the first stage, that is,introduction, the product enters the life cycle and it is characterized by limited distribution, frequent modifications to product, and high level of promotion. There is high chances of failure, with high production and marketing costs and low
8BUSINESS ECONOMICS sales volume. In the second stage, the product starts experiencinggrowththat is, increasing sales and profit, and competition in the market. In case of businesses, many large firms acquire small firms that have reached the growth stage. Aggressive brand promotions are done at this stage. Distribution is another major success factor in the growth stage. Long term relationships are established with distributors and dealers, and towards the end of the growth stage, firms achieve economies of scales, where prices fall and production and profits increase (He, Luo and Huang 2019). Third sage ismaturity. Sales of the product grows but at a decreasing rate. The product that reaches this stage, stayed in the market for a long time. Marketing is focused on variations of the products, that is, line extension. The last stage is thedeclineor death. In this stage, both the sales and profit go down for the product. Changes in the consumers’ tastes and preferences, availability of new entrants and substitute products are the major factors contribute in the decline of the product. Eventually, the product moves out of the market (Kobayashi, Matsumoto and Fukushige 2018). McDonald’s is famous for its burgers and hamburger is its signature product. All over the world, the demand for the signature Big Mac hamburger is very high even though there are other substitutes available from another rivals. The company makes slight differentiation in the hamburger depending on the cultures of the countries they are operating in. However, due to large number of rivals with similar products in the market, the sales of McDonald’s is rising at a decreasing rate (Dilday 2018). Hence, the company is planning and implementing measures to make their hamburger and other products more appealing to the customers through quality, packaging and branding to maintain or boost their share in the competitive market (Ceil 2017). Therefore, it can be said that the signature hamburger of McDonald’s is in the maturity stage. It has captured a market share already, and currently, it must maintain, if not increase, the market
9BUSINESS ECONOMICS share. Hence, product quality is being enhanced, aggressive marketing is conducted for the mature product, that is, hamburger as its sales increase at a slower rate. To maintain the business, McDonald’s has also introduced several other products on the menu, some of which are variations of the hamburger (Chen 2019). Answer b) McDonald’s is a market oriented global company. As stated by Tomczak, Reinecke and Kuss (2018), a market oriented company is one that invests substantial amount in market research to understand what the market wants and produces or supplies those. McDonald’s makes its business decisions and products based on market research. They focus on customers and their preferences quite significantly. The target market of McDonald’s comprise of people of all the age group, from children to the elderly people and therefore they have designed their menu for customers of all age group (Christopher 2016). Moreover, they have different food options for different times of the day, for example, McDonald’s serves healthy breakfast food from 7am till 10am in the morning. This is a market oriented approach of business. The breakfast items are not available after 10am, and this marketing technique has been beneficial for attracting a large number of customers who prefers healthy breakfast. To create the breakfast menu, McDonald’s invested large amount of money for market research for understanding the preferences of the target market in each of the countries where they operate. For example, in Hong Kong, McDonald’s serves macaroni in their breakfast menu as it is healthier than cheeseburger and the people of Hong Kong prefer macaroni in their breakfast (McMillan 2017).
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10BUSINESS ECONOMICS Moreover, in Hong Kong, McDonald’s introduced the ‘double’ strategy, such as, double fish fillet burgers and double cheeseburgers as the target market prefers the burgers with double material on them. Thus, McDonald’s has introduced some special items as per the national food culture in different countries along with their traditional hamburgers and french fries (Keller 2019). Hence. It is evident that McDonald’s is a market oriented company and not a cost oriented business.
11BUSINESS ECONOMICS TASK 3 Answer a) Market power can be defined as the ability of a business or a group of organizations to increase and maintain the market price above the level that would have prevailed under the monopoly market structure. The practice of market power often results in reduced output level and loss of the economic welfare (Stats.oecd.org 2020). It is also known as pricing power. The different market structure has different level of market power, for example, the suppliers or businesses provide homogenous products and there are large number of suppliers in the market. Hence, the market power of the individual sellers are insignificant. On the contrary, in a monopoly market structure, there is a single supplier in the market and therefore the market power is highest for the seller, for which the price is determined and maintained by the seller only. In case of oligopoly, the group of sellers has substantial market power to control the price. Hence, according to the market power theory, businesses aim to increase their market power by taking different strategies and one of those is to expand the size and operation capacity. Merger and acquisition (M&As) is one such activity in which businesses merge for improving their capability to set the market prices by decreasing the output level or by colluding. However, it has also been noticed that increase in the merger activity is more likely generates operational efficiency of the firms rather than increasing market power (DePamphilis 2019). A study by Blonigen and Pierce (2016) showed mergers and acquisition activities led to a rise in the average markup prices, although that had little evidence on its impact on the plant level productivity. The authors also did not find substantial evidence of whether the M&A activities increase the
12BUSINESS ECONOMICS operational efficiencies through reallocation of production activities to more efficient production plants or through the reductions in the administrative operations. The M&A activities are undertaken in the fast food industry due to various reasons. Over the years, there have been quite significant M&A deals that had significant impact not only on the firms’ business performance, but also on the overall growth of the industry. In 2018, one of the largest M&A deals was the acquisition of Costa Coffee by Coca Cola at $5.1 billion and merging of the product lines. Nestle SA invested $7.15 billion to get the right of marketing Starbucks coffee outside the cafes (Santana 2018). In 2015, H.J. Heinz Co. and Kraft Foods Group Inc. entered into M&A deal, and the new Kraft Heinz merger is the third biggest food company in the USA and fifth biggest in the world with an anticipated market value of more of more than $80 billion (Douglas 2015). Another American fast food company, Smashburger was acquired by Jollibee, a Philippines based restaurant, in a $100 million deal. The aim of this acquisition was to achieve a turnaround for the Denver based burger chain and increase its market share by increasing customer traffic. At the same time, it has been announced that the M&A activity will help the Philippines based food brand to grow in the USA while it will give the growth opportunity to the American company also in Philippines (Luna 2018). The above examples of M&A activities in the fast food and beverage sector indicates that achieving market power is one of the agendas of these deals. In case of Heinz and Kraft merger, both the companies are big brand names in their respective domains, however, due to large competition, the market power of the individual companies are not significant. Going for a merger enables the companies to have a larger market share as well as a larger market power to influence the prices. On the other hand, in case of the merger of Smashburger and Jollibee, it can be said that achieving market power is not the sole objective of the companies due to the reasons
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13BUSINESS ECONOMICS like, the industry has many sellers and quite large market leading brands, such as, McDonald’s, Burger King, Wendy’s, Carl’s Jr., Sonic, White Castle, Five Guys, Shake Shack etc. Therefore, market competition is quite high and none of the brands are able to influence the market price alone (Market Realist 2019). Thus, in this industry, M&A can increase the market share and customer base, but it may not have the desired outcome in terms of market power. Answer b) Profit maximization and sales maximization are two different concerns for the businesses. Sales maximization and profit maximization are not the same issue and sales maximization does notalwaysmeanprofitmaximization.Whileprofitmaximizationisabusinessoriented approach, sales maximization is a customer oriented approach (Lee 2019). Sales maximization is a short term goal for the companies, which needs to be achieved for profit maximization in the long run. In case of McDonald’s, the company aims to maximize sales. It follows a market or customer oriented approach and the products are targeted towards all age group of customers. At the same time, McDonald’s implements economy pricing for all its products. It serves simple basic food to people belonging to all age group and all economic classes, which highlights its fundamental business strategy of sales maximization with simple value addition (Abel 2015). Hence, its target market consists of people of all age group and all income group. Keeping economy pricing helps the company to reach out to a large market and its brand image is also helpful for meeting the sales objective in short run.
14BUSINESS ECONOMICS McDonald’s also conducts market research to understand the specific needs of the customers and new products are designed and prices are determined based on the market research findings. Therefore, to serve a larger target group with changing demands, land new customers and earn higher revenue, dynamic methods like economy pricing is helpful and sales maximization strategy is appropriate than profit maximization strategy. Thus, it can be said that McDonald’s pursues sales maximization strategy to establish a large market share and earn higher revenue in the short run, which leads to higher profit in the long run (Shan et al. 2019).
15BUSINESS ECONOMICS TASK 4 Answer a) McDonald’s business expansion strategy is primarily dependent on its signature product of hamburger. This product has earned the brand reputation for McDonald’s since its inception. Therefore, the demand for Big Mac hamburger is one of the major market demand aspects for McDonald’s in any of its location. In the world of fast changing consumer demands, health awareness, environmental awareness and high availability of high quality substitute goods, the market competition for McDonald’s hamburger is quite high (). The future demand estimation for a product or service depends on various factors like, price of the product or service, quality, consumers’ income level, tastes and preferences, competitive forces etc. In the context of McDonald’s hamburger, the existing price level and income of consumers would not be significant influential forces on the market demand, as McDonald’s maintains economy prices for the hamburger. The major three factors that would affect the future estimation of demand of McDonald’s hamburger are increase preference for healthy food items, environmental sustainability and quality of the product. Firstly, as highlighted by Fenko (2019), the awareness of people has increased substantially regarding healthy food choices. Thus, people are selecting healthier food options in their regular diet. The hamburger and french fries are less healthier and have less nutritional value than an item with macaroni, salads or grilled or roasted lean meat items (Smith 2019). Hence, people are now avoiding fried and breaded fast food items and replacing those with healthier options. This is going to influence the market demand for McDonald’s’ hamburger in a significant manner.
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16BUSINESS ECONOMICS Secondly, it has been proved that agricultural sector emits larger volume of GHG into the environmentthanthetransportsector.LivestockisthemajorsourceofGHGfromthe agricultural sector. As people all across the world consume high volume of meat, like, beef, pork, lamb, mutton etc. the farming involves huge amount of livestock on a continuous basis to meet the demand of the market. This activity is contributing a massive amount of harmful gases into the environment, which in turn contributing in global warming (Caro 2019). Thus, environmental and sustainability awareness of people is often influencing them to become vegetarian or vegan. Thus, if more people turn vegetarian or become vegan, that would affect the future demand for McDonald’s’ hamburger. Thirdly, McDonald’s has often been criticized for its poor quality. There are many other fast food sellers that provide high quality hamburgers than McDonald’s in terms of taste, ingredients and nutritional value. According to Business Insider report (2020), Burger King is the biggest rival of McDonald’s as it serves similar meal at a similar price. It has been found from surveys that the hamburger of Burger King are juicier, tastier and has better toppings than the one McDonald’s provides. The french fries in Burger King are also better in terms of quality, taste and preparation than that of McDonald’s. Moreover, McDonald’s does not mention the nutritional value in their food which others have started practicing. Therefore, it can be said that for future demand estimation for the hamburger of McDonald’s, it is necessary to consider the above mentioned factors in times of market research, that is, people’s preferences regarding the healthier food options, inclination towards vegetarian or vegan food for sustainability and better quality food provided by the rivals.
17BUSINESS ECONOMICS Answer b) To gather information for estimating the future demand for its food products and services, McDonald’s must conduct a market research. The most suitable market research strategies would be conducting a consumer survey on the social media and gathering consumer feedback from those who come to store for a meal (Lavrakas et al. 2019). Firstly, conducting a survey is extremely useful for collecting large amount of quantitative as well as qualitative data from a large number of consumer, and using social media is all the more beneficial as it creates scope for reaching out to a larger and random crowd of all age group and all income classes in a time and cost saving manner. Quantitative data can be collected and that can be analyzed using quantitative analysis techniques to understand the trend and pattern in the data depicting the potential future demand. The survey can also be conducted without collecting any personal information from the participants, thereby maintaining anonymity condition (Fowler Jr. 2013). Secondly, the company can gather qualitative feedback from the customers who come to the stores for a meal. They can be given a feedback form along with their bills and will be asked to fill the form with feedback about the food they had and suggestions for improvement. This method is helpful for collecting qualitative data about the product and services while maintaining the anonymity condition (Barday et al. 2020). The feedback about the food quality and the suggestions for improvement will be analyzed using qualitative interpretation method and based on the findings, McDonald’s can bring changes in its products as well as in the services to meet the ever changing consumers wants, needs and preferences. Since, McDonald’s follows a market oriented approach and sales maximization strategy initsbusinessmodel,hence,collectingprimarydataforestimatingfuturedemandfor McDonald’s product and services would be the most appropriate method in market research.
18BUSINESS ECONOMICS This would help to gain direct overview of the consumers’ perceptions about the product and services and the company can address those in a much faster manner.
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19BUSINESS ECONOMICS References Abel, G., 2015.What Mcdonald’S Can Teach Us About Selling. [online] The Next Web. Availableat:<https://thenextweb.com/insider/2015/05/09/what-mcdonalds-can-teach-us-about- selling/> [Accessed 10 April 2020]. Ait-Laoussine, N. and Gault, J., 2017. Nationalization, privatization and diversification.The JournalofWorldEnergyLaw&Business,10(1),pp.43-54.URL: https://academic.oup.com/jwelb/article-abstract/10/1/43/2847027 Baburaj, Y. and Narayanan, V., 2016. Five Forces Framework.The Palgrave Encyclopedia of Strategic Management, pp.1-7.DOI: 10.1057/978-1-349-94848-2_632-1 Barday, K.A., Sabourin, J.L., Brannon, J.B., Karanjkar, M.S. and Jones, K., OneTrust LLC, 2020.Data processing systems for integration of consumer feedback with data subject access requestsandrelatedmethods.U.S.Patent10,564,935.URL: https://patents.google.com/patent/US10353673B2/en Blonigen, B.A. and Pierce, J.R., 2016.Evidence for the effects of mergers on market power and efficiency(No.w22750).NationalBureauofEconomicResearch.URL: https://www.nber.org/papers/w22750 Business Insider, 2020.I Ate Similar Meals At Mcdonald's And Burger King To See Which Would Do It Better, And The Smaller Chain Beat Out The Bigger One By A Hair. [online] Business Insider. Available at: <https://www.businessinsider.in/slideshows/miscellaneous/i-ate- similar-meals-at-mcdonalds-and-burger-king-to-see-which-would-do-it-better-and-the-smaller-
20BUSINESS ECONOMICS chain-beat-out-the-bigger-one-by-a-hair/its-flavorful-and-its-solid-maybe-a-little-too-solid-/ slideshow/74245678.cms> [Accessed 10 April 2020]. Cahill, J., 2018.Why Mcdonald's May Be Safe In China. [online] Crain's Chicago Business. Availableat:<https://www.chicagobusiness.com/article/20180622/ISSUE10/180629955/ mcdonald-s-citic-capital-partner-may-protect-it-in-china> [Accessed 10 April 2020]. Caro, D., 2019. Greenhouse gas, livestock and trade. InEncyclopedia of Food Security and Sustainability(pp.88-92).Elsevier.URL: https://www.forskningsdatabasen.dk/en/catalog/2439406963 Ceil, C., 2017. Service Quality and Branding Strategies at McDonalds.Available at SSRN 2984100.[PDF PROVIDED] Chen, S., 2019. The Product Life Cycle and Product Design. InThe Design Imperative(pp. 123- 142). Palgrave Macmillan, Cham.URL:https://link.springer.com/chapter/10.1007/978-3-319- 78568-4_9 China Briefing, C., 2017.Joint Venture Strategy In China: Learning From Starbucks And Mcdonald's.[online]ChinaBriefingNews.Availableat: <https://www.china-briefing.com/news/joint-ventures-in-china-learning-from-starbucks-and- mcdonalds/> [Accessed 10 April 2020]. Christopher,M.,2016.Marketing:anintroductorytext.MacmillanInternationalHigher Education.URL:https://books.google.co.in/books? hl=en&lr=&id=3EpdDwAAQBAJ&oi=fnd&pg=PR11&dq=Christopher,+M.,+2016.+Marketing: +an+introductory+text.
21BUSINESS ECONOMICS +Macmillan+International+Higher+Education.&ots=B9rCuO2gjP&sig=MKS9ZO5g6Kt3qkCR Wr8tn0hX8U4&redir_esc=y#v=onepage&q=Christopher%2C%20M.%2C %202016.%20Marketing%3A%20an%20introductory%20text.%20Macmillan%20International %20Higher%20Education.&f=false DePamphilis, D., 2019.Mergers, acquisitions, and other restructuring activities: An integrated approachtoprocess,tools,cases,andsolutions.AcademicPress.URL: https://books.google.co.in/books? hl=en&lr=&id=21apDwAAQBAJ&oi=fnd&pg=PP1&dq=DePamphilis,+D.,+2019.+Mergers, +acquisitions,+and+other+restructuring+activities:+An+integrated+approach+to+process,+tools, +cases,+and+solutions. +Academic+Press.&ots=cmZBbsRB9z&sig=ZacygSzPcLU7NmbKlpd9WPqliBM&redir_esc=y #v=onepage&q=DePamphilis%2C%20D.%2C%202019.%20Mergers%2C%20acquisitions%2C %20and%20other%20restructuring%20activities%3A%20An%20integrated%20approach%20to %20process%2C%20tools%2C%20cases%2C%20and%20solutions.%20Academic %20Press.&f=false Dilday, A., 2018. “Your Own McDonald’s!”: Race, McDonald’s, and the Inner Cities.American Papers, p.74.URL:http://amst.fullerton.edu/American%20Papers%202017-2018.pdf Douglas, L., 2015.Why You Should Pay Attention To The Heinz/Kraft Merger. [online] Time. Available at: <https://time.com/3770785/heinz-kraft-merger/> [Accessed 10 April 2020]. Feng, X., Johansson, A.C. and Wang, Y., 2018. Strengthened state capitalism: Nationalized firms in China.Stockholm China Economic Research Institute, Stockholm School of Economics Asia Working Paper, (51).URL:https://swopec.hhs.se/hascer/papers/hascer2018-051.1.pdf
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22BUSINESS ECONOMICS Fenko, A., 2019. Influencing healthy food choice through multisensory packaging design. InMultisensoryPackaging(pp.225-255).PalgraveMacmillan,Cham.URL: https://link.springer.com/chapter/10.1007/978-3-319-94977-2_9 FowlerJr,F.J.,2013.Surveyresearchmethods.Sagepublications.URL: https://books.google.co.in/books? hl=en&lr=&id=WM11AwAAQBAJ&oi=fnd&pg=PP1&dq=Survey+research.&ots=6OyKwcgS9 -&sig=VhIfhl5ilu0FStUK-GKfO6u4zqw&redir_esc=y#v=onepage&q=Survey %20research.&f=false Gerard, H.T., 2018. The Relevance Of Porter’s Five Forces In Today’s Innovative And Changing BusinessEnvironment.URL: https://www.researchgate.net/profile/Gerard_Bruijl2/publication/326026986_The_Relevance_of _Porter's_Five_Forces_in_Today's_Innovative_and_Changing_Business_Environment/links/ 5c14165c299bf139c7593f03/The-Relevance-of-Porters-Five-Forces-in-Todays-Innovative-and- Changing-Business-Environment.pdf Hamzeh, A.A. and Bataineh, A.Q., 2019. Exploring and Analyzing (Go) Decision for Burger Makers to Enter Singaporean Market.International Journal of Academic Research in Business andSocialSciences,9(11).URL: http://hrmars.com/hrmars_papers/Exploring_and_Analyzing_(Go)_Decision_for_Burger_Maker s_to_Enter_Singaporean_Market.pdf Hauschild, M.Z., Rosenbaum, R.K. and Olsen, S.I., 2018. Life cycle assessment.Springer.URL: https://link.springer.com/content/pdf/10.1007/978-3-319-56475-3.pdf
23BUSINESS ECONOMICS He, B., Luo, T. and Huang, S., 2019. Product sustainability assessment for product life cycle.Journalofcleanerproduction,206,pp.238-250.URL: https://www.sciencedirect.com/science/article/pii/S0959652619320335?via%3Dihub Johan, S., 2017. The Structure Of Consumer Finance Industry In Emerging Market (Empirical Evidence: Indonesia 2000-2015).Jurnal Manajemen Bisnis dan Kewirausahaan,1(2).URL: https://journal.untar.ac.id/index.php/jmbk/article/view/4771 Keller, C., 2019.How Mcdonald's Became The Leader In The Fast Food Industry - Marketing Strategy. [online] Profitworks.ca. Available at: <https://profitworks.ca/small-business-sales-and- marketing-resources/blog/marketing-strategy/541-how-mcdonalds-became-the-leader-fast-food- industry-marketing-strategy.html> [Accessed 10 April 2020]. Kobayashi, H., Matsumoto, T. and Fukushige, S., 2018. A simulation methodology for a system ofproductlifecyclesystems.AdvancedEngineeringInformatics,36,pp.101-111.URL: https://www.sciencedirect.com/science/article/abs/pii/S1474034617303993 Lavrakas, P.J., Traugott, M.W., Kennedy, C., Holbrook, A.L., de Leeuw, E.D. and West, B.T. eds., 2019.Experimental Methods in Survey Research: Techniques that Combine Random Sampling with Random Assignment. John Wiley & Sons.URL:https://books.google.co.in/books? hl=en&lr=&id=WLaqDwAAQBAJ&oi=fnd&pg=PR19&dq=Lavrakas,+P.J.,+Traugott,+M.W., +Kennedy,+C.,+Holbrook,+A.L.,+de+Leeuw,+E.D.+and+West,+B.T.+eds., +2019.+Experimental+Methods+in+Survey+Research: +Techniques+that+Combine+Random+Sampling+with+Random+Assignment.+John+Wiley+ %26+Sons.&ots=JEJQtqwTlh&sig=9b5rUThrTPNpopfxH4CJjj1FtLA&redir_esc=y#v=onepage &q&f=false
24BUSINESS ECONOMICS Lee, I., 2019. Pricing schemes and profit-maximizing pricing for cloud services.Journal of Revenue and Pricing Management,18(2), pp.112-122.DOI:10.1057/s41272-018-00179-x Luna, N., 2018.Jollibee Foods Corp. Acquires Final Stake In Smashburger. [online] Nation's Restaurant News. Available at: <https://www.nrn.com/mergers-acquisitions/jollibee-foods-corp- acquires-final-stake-smashburger> [Accessed 10 April 2020]. Madsen, K. and Gosliner, W., 2020. Fast Food Embodied.Bite Back: People Taking on CorporateFoodandWinning,p.121.URL:https://books.google.co.in/books? hl=en&lr=&id=HZ_NDwAAQBAJ&oi=fnd&pg=PP1&dq=Madsen,+K.+and+Gosliner,+W., +2020.+Fast+Food+Embodied.+Bite+Back: +People+Taking+on+Corporate+Food+and+Winning, +p.121.&ots=7eozCyI4dg&sig=x70Vby9VWOLeGHdersV- rgF0ow4&redir_esc=y#v=onepage&q&f=false Market Realist, 2019.Must-Know: Mcdonald’S Has Got Tough Competition. [online] Market Realist. Available at: <https://marketrealist.com/2019/11/must-know-mcdonalds-has-got-tough- competition/> [Accessed 10 April 2020]. McMillan,A.,2017.4WaysMcdonald'sIsRadicallyDifferentInHongKong.[online] TheStreet.Availableat:<https://www.thestreet.com/investing/4-ways-mcdonalds-is-way- different-in-hong-kong-14316470> [Accessed 10 April 2020]. Moreno-Izquierdo, L., Ramón-Rodríguez, A.B. and Perles-Ribes, J.F., 2016. Pricing strategies of theEuropeanlow-costcarriersexplainedusingPorter'sFiveForcesModel.Tourism Economics,22(2), pp.293-310.DOI:10.5367/te.2016.0551
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25BUSINESS ECONOMICS Qian, Y. and Chen, J., 2019, July. Analysis of Intangible Resources of McDonald's and Its Influence by Balanced Scorecard Method. In2019 International Conference on Contemporary Education and Society Development (ICCESD 2019). Atlantis Press.DOI:10.2991/iccesd- 19.2019.50 Santana, D., 2018.The Top Restaurant Mergers And Acquisitions Deals Of 2018. [online] Skift Table.Availableat:<https://table.skift.com/2018/12/21/the-top-restaurant-mergers-and- acquisitions-deals-of-2018/> [Accessed 10 April 2020]. Shan, W., Yan, Q., Chen, C., Zhang, M., Yao, B. and Fu, X., 2019. Optimization of competitive facility location for chain stores.Annals of Operations Research,273(1-2), pp.187-205.DOI: 10.1007/s10479-017-2579-z Smith, M., 2019.Healthy Fast Food | Is There Such A Thing As Healthy Fast Food?. [online] HelpGuide.org. Available at: <https://www.helpguide.org/articles/healthy-eating/healthier-fast- food.htm> [Accessed 10 April 2020]. Stats.oecd.org, 2020.OECD Glossary Of Statistical Terms - Market Power Definition. [online] Stats.oecd.org. Available at: <https://stats.oecd.org/glossary/detail.asp?ID=3256> [Accessed 10 April 2020]. Tomczak, T., Reinecke, S. and Kuss, A., 2018. Market-oriented Business Unit Planning. InStrategic Marketing(pp. 97-170). Springer Gabler, Wiesbaden.DOI: 10.1007/978-3-658- 18417-9_4
26BUSINESS ECONOMICS Voszka, E., 2017. Nationalization or privatization? The fragmentation of the mainstream.Annals ofPublicandCooperativeEconomics,88(1),pp.91-120.URL: https://econpapers.repec.org/article/blaannpce/v_3a88_3ay_3a2017_3ai_3a1_3ap_3a91-120.htm Zhu,L.,Anagondahalli,D.andZhang,A.,2017.Socialmediaandcultureincrisis communication:McDonald’sandKFCcrisesmanagementinChina.PublicRelations Review,43(3),pp.487-492.URL: https://www.researchgate.net/profile/Julie_Zhu12/publication/315974227_Social_media_and_cu lture_in_crisis_communication_McDonald's_and_KFC_crises_management_in_China/links/ 59ed38daaca272cddde0615b/Social-media-and-culture-in-crisis-communication-McDonalds- and-KFC-crises-management-in-China.pdf