This assignment requires you to carefully examine a list of academic research papers. You will need to analyze the titles, authors, journals, and publication dates to identify recurring themes, influential authors, and notable trends in the field of study represented by these papers.
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BUSINESS ENVIRONMENT
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Table of Contents INTRODUCTION......................................................................................................................1 TASK 1......................................................................................................................................1 1.1 Types of organisations and their purpose.........................................................................1 1.2 Extent to which Primark meets the objectives of different stakeholders.........................2 1.3 Responsibilities of Primark and strategies employed to meet them.................................3 TASK 2......................................................................................................................................4 2.1Explain how economic systems attempt to effectively allocate the resources.................4 2.2 Impact of fiscal and monetary policy on the businesses..................................................6 2.3 Evaluate the impact of competition policy and other regulatory mechanisms on the organization............................................................................................................................7 TASK 3......................................................................................................................................8 3.1 How pricing and output decisions of businesses is determined in the different market structures.................................................................................................................................8 3.2 Illustrate the way in which market forces (demand and supply) shape organisational responses using a range of examples......................................................................................9 3.3 Judge how the business and cultural environments shape the behaviour of a selected organisation..........................................................................................................................11 TASK 4....................................................................................................................................11 4.1 Discuss the significance of international trade to UK business organisations...............11 4.2 Analyse the impact of global factors on UK business organisations.............................12 4.3 Evaluate the impact of policies of the European Union on UK business organisations13 CONCLUSION........................................................................................................................14 REFERENCES.........................................................................................................................15
Table of Figures Figure 1: Key stakeholders of the company...............................................................................2 Figure 2: Primark main responsibilities.....................................................................................3 Figure 3: Common types of economic system...........................................................................5 Figure 4: Demand curve...........................................................................................................10 Figure 5: Supply curve.............................................................................................................10
INTRODUCTION Business environment is referred to the whole surrounding of the business, which affect its behaviour and functioning. It consists of external and internal environment where the business performs its activities and operates. Here, the report is briefing about several characteristics of business environment that results in the business behaviour changes accordingly. To understand the concept adequately the types and purpose of different business firms are discussed along with the key stakeholders of organisations and the management responsibilities towards them. Also, the paper is elaborating how demand and supply forces influence the business and pricing decisions. The overall environment of the business is developed through global factors, which includes the influences of EU legislation as well that has been discussed at the end section of the report. TASK 1 1.1 Types of organisations and their purpose Primark being a subsidiary of Associated British Foods group undertakes its business around Europe, Ireland and UK and is known as a public limited organisation. These types of companies purpose is to increase the investor’s capital and deliver maximum returns to shareholders along with the quality products to the buyers. The Primark as a public limited firm offers less liability to the business management and owners and thus, reduce their degree of risk associated with the company and its performance. Furthermore, the organisation can sell its shares to public by public exchange and stock (Akrani, 2013). On the other side, the charity firms are considered as the non-profit businesses that are mainly focused their activities on improving the society’s well-being and operate with a purpose of offering social services to the needy people of the community. One such type of organisation is NSPCC, which operate in the UK for the children benefits. The organisation supports the families and parents by counselling activities to safeguard their children. NSPCC works around the UK and also runs 40 service centres. The main purpose of the company is to support parents and children with the problem connected to mental illness (Alexander and Doherty, 2009). The main objectives of the organisation are as follows: To write a safeguard policy in relation to disabled children security; To fight for the abuse of children; To fight against the sexual exploitation of children; To aware the society to safeguard the children interest; 1
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To take steps of providing every child with the basic level of education; To arrange several campaigns for the children safety awareness; To tackle the mental health problem of children. 1.2 Extent to which Primark meets the objectives of different stakeholders Stakeholders are the supporters of business in its sustainability and performance. The business functions are greatly affected by the stakeholder’s perceptions about the company and thus, their needs should be adequately meet by the management (Alvesson, 2012). The following are two types of stakeholders present in the Primark: Figure1: Key stakeholders of the company The above stakeholders and their distinct objectives are given below: Shareholders– These are considered as real owners of the business and organisation’s all activities are centred on offering best returns to the shareholders or investors. They expect good returns from the Primark along with high profits, business expansion and brand awareness. Customers– They are the most significant stakeholder as the products and services are produced to be consumed by them only. The customers expect high quality of products and fair money value. Due to this, Primark focuses on offering money value ti clients by offering them quality services (Braithwaite and Drahos, 2000). Employees– They are responsible for the business functions execution. Primark runs a number of branches across Europe, Ireland and UK. Therefore, the company requires an adequate base of employees to manage its vast level of operations. The employees expect 2 Stakholders Internal: Employees Shareholders External: Customers Suppliers Government
from the company a good provision related to workplace health and safety that ensure proper health of employees. The company also provides monetary benefits to its staff members including competitive remunerations, learning opportunities and retirement benefits. Suppliers– They supply raw materials to the organisation and hold significant position in the Primark and its operations. Suppliers expect fair prices, good profits, long term relations and an appropriate level of company’s share in the market (Clark, 2016). Government– They offer the regulating environment to the company through which business activities are regulated in the legal framework. The government of UK outlines rules in relation to licensing, quality standards, environment protection and taxation. Thus, Primark makes sure that all of its business operations are undertaken within the legal framework outline by the government of UK (Cornelissen, 2014). 1.3 Responsibilities of Primark and strategies employed to meet them Every company has some responsibilities, as it is a sole entity made by many people efforts, who are known as its stakeholders. The company is not just responsible for these stakeholders but are required to consider some of the society’s factors in its functioning. The mainresponsibilitiesofthebusinessfirmsincludestakeholder’sinterest,conflicts management and fulfilling the stakeholder’sobjectives. The following are three main responsibilities of Primark: Figure2: Primark main responsibilities 3 Types of responsibilities Stakeholder repsonsibility It includes the organisation responsbility for its stakeholders Legal responsibility This involve considering all legal policies in the business strategies Ethical responsibility This comprise responsbility of maintaining ethical standards in business conducts
Strategies employed by the company to meet the above responsibilities: Stakeholder responsibility– The stakeholders are of two types, such as secondary and primary whose objectives are required to be fulfilled by the company. Primark is responsible to comprehend the recognition of stakeholders, their active engagement in the process of decision making and meet the stakeholder’s expectations. The organisation in this regards undertakes stakeholders analysis to analyse its several stakeholder’s interests and adopt multi-strategies for different stakeholder’s objectives (Dunning, 2012). Legalresponsibility–Primarklegalresponsibilitiesincludecomplyingwithseveral government regulations in relation to legislation regarding employee’s well-being, customers, taxation, etc. The company follows the customer based technique of marketing and employs accountingandfinancestrategysothatthemanagementcanperfectlyabidebythe government rules and regulations (The role of business in society, 2004). Ethicalresponsibility–Itincludesundertakingfairactivitiesoftrade,protectingthe environment, promoting products in an ethical manner and compliance with precautions of health and safety. Primark adopts green organisation strategy to ensure the environment safety. Also, they indulge in the ethical practices of marketing to promote their offerings by utilising honest claims. Further, the company adopt the corporate social responsibility strategies in an effective way to fulfil its responsibilities towards the community and its people (Ferrell and Fraedrich, 2015). TASK 2 2.1Explain how economic systems attempt to effectively allocate the resources A different pattern of economic system is adopted by every country to allocate the resources effectively. The country’s economic system is the framework which defines the resource allocation pattern and business organisations decision making process. Here three types of economic system is being discussed in the context of Cuba, UK and China. 4
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Figure3: Common types of economic system Cuba (Planned economic system) – This type of economic system is also referred to a command economic system as it based on the country’s central power command. Every decision in relation to company’s production is taken by the government institutions. The particular economic system is adopted by the Cuba because the central union in the nation control and regulate most of the business organisations. Cuba has the communist society and public sector own 71% of the country’s business and very less is contributed by the private sector in the economy (Cuba's Economy, 2016). The following are the advantages and disadvantages of the planned economic system: AdvantagesDisadvantages Resources equal distribution without any duplication The power of economy can be used for achieving political and social objectives of the nation Planning process and collection of data is difficult Less profit results in les improvement United Kingdom (Mixed economy) – In the mixed economic system, though resources are allocated by the government, the business organisations only made the main contribution. The reason behind following the system of mixed economy is to promote equally both public 5 Economic systems Planned economic system Free economic system Mixed economic system
and private sector in the country and allows the operations of small firms to support society’s overall development (Frick, 2017). AdvantagesDisadvantages Governmentinterferenceensurethat societal benefits are considered by the organisation Allowthecompaniestotakeethical decisions Effectiveallocationofresourcesand customer demands can be concentrated The innovations in the companies may limit by the policies of government China (free or transitional economic system) – The transitional economy is adopted by the China by which the country’s economy has shifted from a planned to more market economy. This economic system purpose is to enhance the resources of private ownership as compared to public by restructuring the country’s financial sector (Goodhart, Osorio and Tsomocos, 2009). AdvantagesDisadvantages More chances of product innovation Producers developing excellent quality of offerings earn more Resources unequal distribution More prone to industry’s monopolistic situation 2.2 Impact of fiscal and monetary policy on the businesses The changes are implemented by government in the fiscal and monetary policy to control the workings of business organisations and economy. The following is the impact of monetary and fiscal policies on the housing and farming activities of the UK: Housing– The interest rate changes also lead to decrease and increase in the interest on loan and inversely affect the business, as few people will only be able to purchase or invest in house. Increase in the rates of interest results in tightening country’s monetary policy. It results in the decrease of money flow in the market and makes it complex for the individuals to take mortgage loans. As the industry of housing is completely dependent on the mortgage loans, as customers cannot afford to pay big amount of housing without taking some 6
percentage of loans. Hence, an increase in the rates of interest adversely affect the housing business (Graham, 2017). Farming– The monetary policies changes are undertaken by the interest rate changes. It has substantial influence on the farming business, as the requirement of finance affect the farmers directly. Furthermore, the government spending changes also create direct influence on the farming activities as an increase in the spending of government will also improve the production level and less level of government spending decrease the production level (Hillary, 2000). 2.3 Evaluate the impact of competition policy and other regulatory mechanisms on the organization Every company needs a motivation to perform better and innovate. The competition is considered as a factor, which force the companies to make competition with one another. The level of competition allows the organisations to come up with better products. In any industry the competition raises its attractiveness. In UK, the competition policies stimulate the companies to undertake fair business practices with the simultaneous improvements in its offerings. The main aim of such policy in UK is to develop healthy competitive environment within the business organisations (Hofstede and Hofstede, 2001). The below are some competition policies followed in the country: Abuse of the market’s monopoly power – It is a type of competition policy that concentrates on the monopoly power reduction from the nation, restricting the company’s acquisition and merger. Privatisation – It is referred to the ownership transfer policy. Anti-competitive behaviour regulation – Such behaviour is referred to the organisation activities that limits the industry’s competition. The nation’s government penalise these activities. Import tariff reduction – This practice reduce the tariff rates that supports in increasing products import at cheap rates (Hofstrand, 2007). Collusive behaviour – It happens when the products prices are mutually fixed by the firms. This support the organisations to make more profits by exploiting consumers. It is illegal practice under the law, which is required to be checked by OFT. 7
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Market liberalisation – The degree of liberalisation in the market is referred to the policies introduction in the industry that face the monopolistic competition (Max, 2017). Regulators of competition policy in UK The competitive policies are required to be regulated by some UK regulatory authorities. These authorities are responsible to investigate in the illegal practices attached with the competition. These are some well-known regulatory authorities: Competition commission – They regulate all competition policies of the nation. Office of fair-trading – It supports in investing the monopoly conditions in the sectors and take corrective actions (Mullins, 2007). Some other regulators are: OFGAS for the gas industry OFTEL for the telecommunication sector and specifically BT OFWAT for water industry OFCOM for video, radio and TV OFFER for electricity TASK 3 3.1 How pricing and output decisions of businesses is determined in the different market structures An area is defined by the market in which all the activities of trading takes place in between the sellers and buyers of a particular service and product. There are several types of market structure that have distinct competition level. Because of this, different structures of market determine the output and pricing decisions differently, which are as follows: Perfect competition– There are a large number of firms performs its business activities in the market by having more clientele base. The similar products are sell by the sellers and there is fierce competition in between such firms. The customers are more price sensitive and pricing decisions are taken on the basis of overall demand. Some big sellers may have good level of control over the products prices (Rodger and MacCulloch, 2008). For instance, Marks and Spencer, H&M and Asda in the UK operates in the market of perfect competition where Primark also undertakes its business activities. There are several fashion retail stores and supermarkets in the sector that fight to sustain number of shares in the market. Primark has to make decisions about the products prices as per the total demands (Rosser, 2015). 8
Oligopoly market structure– There are few firms present in this structure type with their same offerings and thus, the industry is dominated by them only. Here, one firm action impact on the other firms business. These companies also required to consider the rivals pricing decisions and advertise their products accordingly. For instance, the UK banking sector is dominated by HSBC and Barclays and thus, other banking institutions required to follow the standards set by these firms (Rugman and Collinson, 2009). Monopoly market structure– Here, there is only one or two sellers operates who control the overall market with the number of customers. The monopolistic firms have complete control over the market and may charge high prices from the buyers due to more products demand. Due to the no completion, they do not necessarily care about the willingness of customers to pay. For instance, in the UK British Telecom, the decisions of output controlled by the organisation according to the market demand (Stern, 2010). Duopoly– This market structure include two sellers who lead the overall market and sell the identical product. These companies make pricing decisions together and agree upon single strategies. They also attempt to differentiate their commodities to fight with the rivals. For instance, Master Cards and Visa (Bell, Crick and Young, 2004). 3.2 Illustrate the way in which market forces (demand and supply) shape organisational responses using a range of examples Market forces refers to those factors that impact the organisation’s output and price decisions. Demand and supply are considered as the two basic forces on the basis of which organisational decisions are made and business is conducted based on those decisions. Demand denotes the needs, requirements, or desires of the buyer, which is measured in quantity of products or services. On the other hand, supply indicates the quantity of products and services, which are offered against demands in the market. Study of both these factors is important for organisations to know about the market situation and product positioning in the market (Buckley, 2002). Demand Curve:Demand means the willingness of the consumers to buy the product which is measured in the quantity of products that is required by the buyers in the market. The demand curve represents the relationship between the demand and prices of the product. 9
Figure4: Demand curve (Source: Hofstrand, 2007) According to the law of demand, the demand of the product increases with decrease in the price of the product. And also when the prices increases, there is decrease in demand. As the price increases, there would be lesser buyer who would be willing to buy products at higher price. In this way, price fluctuations affects the demand fluctuations, which in turn impacts the organisation’s revenue (Buckley, 2009). Supply Curve:Supply signifies the quantity of products that is available in the market. The supply curve recognises the change in supply with respect to change in price of the product. Figure5: Supply curve (Source: Graham, 2017) The law of supply suggests that as the price of the product increases, there is a simultaneous increase in the supply. Producers start increasing the supply of the product with the increase in price in order to generate more revenues. On the other hand, they decrease the supply of the products with declining prices to maximise their profitability. There are also 10
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other factors like the ability of producer in terms of production rate, logistics etc. that affect the willingness to sell in the market thus, affecting the supply (Burt and Sparks, 2003). 3.3 Judge how the business and cultural environments shape the behaviour of a selected organisation Culture of the organisation designates the values and beliefs of the organisation. Primark is required to make changes according to the external cultural circumstances. Since, the behaviour of the business organisation is affected by the change in the internal and externalenvironment.Organisationsneedtobehaveaccordinglytocompetewiththe competitors in the market. Restriction to change in the organisation can affect the business in negative way. Therefore, it is the responsibility of Primark to cope up with the cultural changes with forming and implementing strategy so that their sustainability in the market can be ensured for longer run as well as to effectively bring the competitive advantage. For example, Primark need to closely monitor the change in people’s preference for fashion trend in UK as the company is well-known to offer fashion clothing and accessories as per the taste and preferences of the customers (Burt, 2000). TASK 4 4.1 Discuss the significance of international trade to UK business organisations International trade refers to the buying or selling of goods and services across the geographical boundaries of countries. With regards to the UK business organisation like Primark, International trade is important as it not only helps the company to import various fashion products from other countries but also to export their branded products in foreign countries. The textile industry of the UK imported apparel and clothing accessories worth EURO 6.9 billion whereas exported these products worth EURO 500 million in 2016. Typically, textiles are manufactured in developing countries where low-wage skilled labour are available such as India or China which supply a range of products according to individual retailer brand's specifications. Primark has more than 600 suppliers from 16 countries and also their huge portion of revenue comes from the exported products (David and Fahey, 2000). Therefore, international trade practices have significant impact on the business which is described below: International trade helps UK business organisation like Primark to effectively utilize the company’s capability and resources for maximum returns. This utilisation provide an 11
opportunity for UK organisation to source products at cheaper rates and also helps them to export their products in other countries at premium to collect revenue (Eising, 2007). International trade is mutually beneficial for bothorganisations and the UK government asorganizationsenjoygreaterprofitandgovernmentearnstaxrevenuefrom international trades. International trade helps the UK business organisation like Primark to offer their customers huge variety of products which are sourced from different countries and satisfy customer's’ demand effectively. UK business organisations export their products in various countries under established and reputed brand names which helps to maximize the global market share and revenue (Friedman, 2007). 4.2 Analyse the impact of global factors on UK business organisations Primark’s success is based on sourcing supply with economies of scale and selling simple design but high quality clothes and apparels by targeting fashion conscious youth globally. Therefore, international trends about consumers’ demands for lifestyle fashion products and other global factors impacts the organisation’s business activities. These global factors can be analysed using PESTLE analysis for assessing the environment of Primark. Politicalfactors:Thechangesinglobalenvironmentaresignificantlycausedby government changes as operational business activities may greatly influenced by the political factors. For example, due to Brexit, the UK-based organisation will no longer be affected by the laws and regulation of European Union and would require to have newly formed political relations with other nations in order to engage in international trade (Gurău and Ranchhod, 2005). Economic factors: The economic stability of a country significantly impact the business condition of the UK business organisation, like Primark. Social factors: The UK business organisation which has global business operations are required to form strategies according to the social and cultural characteristics of the particular nation which vary from region to region. It consist of language, life patterns, religion and such factors provide the thorough understanding of behaviour, lifestyle patterns and tastes of global consumers. TechnologicalFactors:Technologyimpactsthedevelopmentofglobalbusiness operationsandmarketingprograms.Newtrendsaregeneratedwithtechnological innovationinmanufacturing,supplychainandmarketingactivities.Toremain 12
competitive in rapid changing technological environment, global firm like Primark should follow the relevant technological advancement in their industry (Hutchinson, Quinn and Alexander, 2006). Legal Factors: It’s also important for the business organisation to take into account the legal issues that persuade in global situation and should have the ability to find solutions to deal with global issues legally. Environment factors: These include pollution, global warming, greenhouse gas etc. that effect the international business operations. Primark needs to follow the environmental policies to prove their trustworthiness towards the global community (Kennerley and Neely, 2003). 4.3 Evaluate the impact of policies of the European Union on UK business organisations European Union consists of 28 European countries inclusive of the UK. The union’s legislations are followed by the countries that are the part of this union. The union facilitates these countries to trade freely among themselves. There are different union policies which have great impact on UK business organisations (Yüksel, 2012). These policies include employment policy, regional policy, education and training policy, inflation policy, and taxation policy among others. These policies have different impact on the UK business organisations both positively and negatively which eventually lead to BREXIT. One of the biggest reasons that most of the people voted for BREXIT is free movement of labour policy of European Union (Kilian, 2006). The UK government is against the practice of free migration of people in UK for work from other European countries. However, there are some policies that the UK government encourages such as child benefits. According to EU legislations, all the migrant workers have the right to claim for child benefits even they are not living in that country. Apart from this, the EU liberalisation policies supports the UK business organisation like Primark by reducing import tariffs. According to the policy, there is no custom tariffs charge for the local producers on the imports that are coming from the countries of European Union (Neville, Bell and Mengüç, 2005). Since, some of the EU policies supported the UK business organisations while there were some which put barriers to the growth of UK businesses. Overall, most of the people have voted for BREXIT for the withdrawal of the UK from the European Union. It has been predicted that after leaving EU, the UK will be having opportunities to make fresh business deals with countries around the world like China, USA and India (Xu, Kaye and Duan, 2003). Not having to comply with EU legislation, the UK will no longer be required to pay towards 13
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EU membership cost for which Britain had been a major contributor, instead, that huge money will be spent on their own growth (Simatupang, Wright and Sridharan, 2004). However, there may be some negative impacts of BREXIT on UK organisations like Primark. For example, since free trade between the UK and EU countries will no longer be prevalent, the import costs for supplies will be increased. Similarly, the export business may be also affected due to higher tariffs. The UK businesses may become less competitive in the EU market. Various changes in business practises of UK organisations are coming up and they need to be proactive to ensure the growth of not only their businesses but also the UK economy once the UK leaves the EU (Vickers, 2008). CONCLUSION In the above report several characteristics in relation to business environment along with its impact on thePrimark businessperformance hasbeen discussed. The paper concludes that a public limited company like Primark has some responsibilities for its shareholderstoenhancetheirinvestmentreturns.Thecompanyhasmadestrategies successfully for the business and adopt ethical and legal practices to achieve the same. Primark operates in the UK’s mixed economic system of which monetary and fiscal policies have great influence on the business functions and operations. The organisation has to abide by the UK government competition policies because supermarkets and retail operates in the perfect competition market. Furthermore, the international trade significance for Primark is an essential aspect that promotes trade in between distinct nations. There are many global aspects like taxation, competition and other policies for the international trade including Brexit affect the company’s business operations. 14
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