Effectiveness of Management Motivation Theories
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The assignment discusses the importance of effective management motivation theories in achieving organizational success and growth. It highlights the role of administration, technology, and customer preferences in managing stock and client records. The report concludes by emphasizing the significance of management motivation theories in driving business success.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Various structure and types of private as well as public sector companies..........................1
1.2 Influence of local, national and local economic environment of Sainsbury.........................2
1.3 How global, national and local impacts on economic environment.....................................2
TASK 2............................................................................................................................................3
2.1 Importance of business accounting success..........................................................................3
5.1 Various HR department of functions within enterprise........................................................3
5.2 Key features of employment legislation...............................................................................4
TASK 3............................................................................................................................................4
3.1 Information on profit and loss account.................................................................................4
TASK 4............................................................................................................................................5
4.1 Analysis for determining others and own roles of group members......................................5
4.2 Development of team............................................................................................................6
TASK 5............................................................................................................................................7
6.1 Influence of consumer services on the success of enterprise................................................7
6.2 Advantages of consumers profits to enterprise.....................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Various structure and types of private as well as public sector companies..........................1
1.2 Influence of local, national and local economic environment of Sainsbury.........................2
1.3 How global, national and local impacts on economic environment.....................................2
TASK 2............................................................................................................................................3
2.1 Importance of business accounting success..........................................................................3
5.1 Various HR department of functions within enterprise........................................................3
5.2 Key features of employment legislation...............................................................................4
TASK 3............................................................................................................................................4
3.1 Information on profit and loss account.................................................................................4
TASK 4............................................................................................................................................5
4.1 Analysis for determining others and own roles of group members......................................5
4.2 Development of team............................................................................................................6
TASK 5............................................................................................................................................7
6.1 Influence of consumer services on the success of enterprise................................................7
6.2 Advantages of consumers profits to enterprise.....................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9
INTRODUCTION
Enterprise operate their organisation which involve different branches as well as sectors
which are having their own duties and authorities. In UK, there are different kinds of enterprise
and distinct operations of structure (Weiss, 2014). These companies can be differentiated by its
visions as well as prescribed goals. Accounting can be defined for a organisation because of
presented firms failure and numbers of success. Owners as well as Managers which carry out
their operation associated with business. Relationships with their customers can be assisting and
effective also. Sainsbury's is an second largest chain of supermarket within UK. Workers
responsibilities involve proper personnel so that practices are applied within appropriate review.
TASK 1
1.1 Various structure and types of private as well as public sector companies
Various kinds of enterprise companies which exists in business with various grounds of
its scope, size, structure, objectives and ownership. In public sector firms, as management of
entire entity is functioned by government terms and regulations. Beside this, segments of private
involve items as well as services within trade for making effective enterprise revenue.
Segments of private involve those types of companies which are given below:
Sole proprietorship: It belong to enterprise which are formed by an particular for
investing in the financial assets as well as manage personnel and raw material for
business practices in a more effective way. Owners of enterprise is owned liable for
organising their decision making process along with its business practices as per which
judgements as well as alternatives quality are selected. Thus, advantages and losses both
are bear by entrepreneur (Petro and Gardiner, 2015).
Partnership: A business partnership is referred the arrangements in which various
parties or partners are agree for changes their interests as well as mutual understandings.
Whole members of firms involve equal share and power of making decisions. Its
advantages are that organisation is having higher funds and resources to apply practices
as well as providing services and products according to the demands of public.
Segments of public involve these kind of organisation which are claimed below:
1
Enterprise operate their organisation which involve different branches as well as sectors
which are having their own duties and authorities. In UK, there are different kinds of enterprise
and distinct operations of structure (Weiss, 2014). These companies can be differentiated by its
visions as well as prescribed goals. Accounting can be defined for a organisation because of
presented firms failure and numbers of success. Owners as well as Managers which carry out
their operation associated with business. Relationships with their customers can be assisting and
effective also. Sainsbury's is an second largest chain of supermarket within UK. Workers
responsibilities involve proper personnel so that practices are applied within appropriate review.
TASK 1
1.1 Various structure and types of private as well as public sector companies
Various kinds of enterprise companies which exists in business with various grounds of
its scope, size, structure, objectives and ownership. In public sector firms, as management of
entire entity is functioned by government terms and regulations. Beside this, segments of private
involve items as well as services within trade for making effective enterprise revenue.
Segments of private involve those types of companies which are given below:
Sole proprietorship: It belong to enterprise which are formed by an particular for
investing in the financial assets as well as manage personnel and raw material for
business practices in a more effective way. Owners of enterprise is owned liable for
organising their decision making process along with its business practices as per which
judgements as well as alternatives quality are selected. Thus, advantages and losses both
are bear by entrepreneur (Petro and Gardiner, 2015).
Partnership: A business partnership is referred the arrangements in which various
parties or partners are agree for changes their interests as well as mutual understandings.
Whole members of firms involve equal share and power of making decisions. Its
advantages are that organisation is having higher funds and resources to apply practices
as well as providing services and products according to the demands of public.
Segments of public involve these kind of organisation which are claimed below:
1
State ownership: These elements involve companies that determine the requirements of
management for making terms and executing a financial system according to state
provision. For Example: British Broadcasting organisation.
Local Government: their entities are comprises which are formed by particular pers9on
to conduct practices as well as utilization of proper resources. It aid in providing proper
products and services for social welfare.
1.2 Influence of local, national and local economic environment of Sainsbury
Their are various business structure which are followed by various companies which are
discussed in detail below: Matrix structure: This model involve the relationship reports which are determined as
grid as well as matrix within traditional hierarchy. Flat structure: this companies structure include models with few or new level of
administration within staff and executives (Reim, Parida and Örtqvist, 2015). Tall structure: This follow the structure of hierarchy along with promotional
opportunities and span of control.
Sainsbury's is an second biggest retailing company in UK which carry out proper
products and services. Functions of organisation operates the structure of hierarchy which aid in
managing whole branches and managers control their operations of enterprise.
1.3 How global, national and local impacts on economic environment
Sainsbury's is having high share of UK retailing sector as it is a second biggest chain of
supermarket in United Kingdom with more than share of 16.9% in whole UK. This organisation
was established by John James Sainsbury which declare as biggest grocery selling organisation
in 1922. Firms has employed approx 181,900 employees along with 1,415 retail stores in whole
United Kingdom. Their are various local, national and global economic environment impact
enterprise in a more effective way. Some of impacts are discussed below: Local Impact: Local environment of economical and its regulations as well as various
practices of state can influence on Sainsbury's business which affect the sales and
operations. National Impact: Rates of national currency, financial and economical situations of
countries GDP, interest rates etc. affect its operations as well as practices of enterprise of
Sainsbury.
2
management for making terms and executing a financial system according to state
provision. For Example: British Broadcasting organisation.
Local Government: their entities are comprises which are formed by particular pers9on
to conduct practices as well as utilization of proper resources. It aid in providing proper
products and services for social welfare.
1.2 Influence of local, national and local economic environment of Sainsbury
Their are various business structure which are followed by various companies which are
discussed in detail below: Matrix structure: This model involve the relationship reports which are determined as
grid as well as matrix within traditional hierarchy. Flat structure: this companies structure include models with few or new level of
administration within staff and executives (Reim, Parida and Örtqvist, 2015). Tall structure: This follow the structure of hierarchy along with promotional
opportunities and span of control.
Sainsbury's is an second biggest retailing company in UK which carry out proper
products and services. Functions of organisation operates the structure of hierarchy which aid in
managing whole branches and managers control their operations of enterprise.
1.3 How global, national and local impacts on economic environment
Sainsbury's is having high share of UK retailing sector as it is a second biggest chain of
supermarket in United Kingdom with more than share of 16.9% in whole UK. This organisation
was established by John James Sainsbury which declare as biggest grocery selling organisation
in 1922. Firms has employed approx 181,900 employees along with 1,415 retail stores in whole
United Kingdom. Their are various local, national and global economic environment impact
enterprise in a more effective way. Some of impacts are discussed below: Local Impact: Local environment of economical and its regulations as well as various
practices of state can influence on Sainsbury's business which affect the sales and
operations. National Impact: Rates of national currency, financial and economical situations of
countries GDP, interest rates etc. affect its operations as well as practices of enterprise of
Sainsbury.
2
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Global Impact: Different activities of global economic, trends, enterprise environment
etc. impact on Sainsbury activities as they operate firms within various nations.
TASK 2
2.1 Importance of business accounting success
For operating business, it is sentential information of documents, reports analysis and
make some information in the context of debts, liabilities, profits, assets etc. Information of
accounting is important for making decisions and Sainsbury's management. Management can not
involve any decisions without making data backup. Some are given below the advantages of the
system of accounting for growth as well as prosperity of enterprise:
Division of finance can manage activities as well as budget framing.
Help in expenses and income documentation by management.
Accounting help in acknowledging advantages or losses of business operations with
certain functions.
Help in managing market and financial position of company (Bernstein, 2015).
5.1 Various HR department of functions within enterprise
This is workers responsibilities to involve qualified as well as personnel manpower for
running enterprise activities effectively. Various practices are performs by groups which are
given below: Recruitment and selection: Human resource apply recruiting process for filling up of
vacant positions as well as recruit new candidates for developing a working environment.
Conducting different hiring and selection methods like as external and internal hiring for
more appropriately execution of activities (Mackey and Sisodia, 2014). Training and Development: Management conduct appraisal, giving motivation for
evaluate skills of employees by comparing standard results of performing practices. They
also give new skills, development and changes to employees for facing problems and
challenges. Employees relations management: Workers forms relations with customers for retaining
them within company for a long time by motivating and dedication towards their task.
They manage the process of negotiation, solutions and disputes in a more effective way.
3
etc. impact on Sainsbury activities as they operate firms within various nations.
TASK 2
2.1 Importance of business accounting success
For operating business, it is sentential information of documents, reports analysis and
make some information in the context of debts, liabilities, profits, assets etc. Information of
accounting is important for making decisions and Sainsbury's management. Management can not
involve any decisions without making data backup. Some are given below the advantages of the
system of accounting for growth as well as prosperity of enterprise:
Division of finance can manage activities as well as budget framing.
Help in expenses and income documentation by management.
Accounting help in acknowledging advantages or losses of business operations with
certain functions.
Help in managing market and financial position of company (Bernstein, 2015).
5.1 Various HR department of functions within enterprise
This is workers responsibilities to involve qualified as well as personnel manpower for
running enterprise activities effectively. Various practices are performs by groups which are
given below: Recruitment and selection: Human resource apply recruiting process for filling up of
vacant positions as well as recruit new candidates for developing a working environment.
Conducting different hiring and selection methods like as external and internal hiring for
more appropriately execution of activities (Mackey and Sisodia, 2014). Training and Development: Management conduct appraisal, giving motivation for
evaluate skills of employees by comparing standard results of performing practices. They
also give new skills, development and changes to employees for facing problems and
challenges. Employees relations management: Workers forms relations with customers for retaining
them within company for a long time by motivating and dedication towards their task.
They manage the process of negotiation, solutions and disputes in a more effective way.
3
Staffing: This is an main activities that help in qualified employees in their staff on
suitable role of job as well as conduct a proper practices to stimulate work.
5.2 Key features of employment legislation
Country structure various policies and regulations to safeguard employees advantages
and rights of the members of staff. Some of traits that workers legislation involves are as
follows:
Government has passed safety as well health laws, so employees get secure environment
of working as well as positive working place. Along with that persons get more working
hours and authentic duration which affect its health and mental ability.
Discrimination laws help in providing fair treatment to a employees which are disable as
workers equality act aid in less biasses and fair treatment on the religion, gender and
many other grounds (Warner, 2018).
Human resource provide higher opportunity on its performance and results basis, as
equality can provide by giving and treating equal opportunity to both.
TASK 3
3.1 Information on profit and loss account
Sainsbury's profit and loss statement of year 2017
Revenue 2017
Total Revenue 31907000
Cost of Revenue 29919000
Gross Profit 1988000
Operating Expenses
Selling General and Administrative 1207000
Operating Income or Loss 781000
4
suitable role of job as well as conduct a proper practices to stimulate work.
5.2 Key features of employment legislation
Country structure various policies and regulations to safeguard employees advantages
and rights of the members of staff. Some of traits that workers legislation involves are as
follows:
Government has passed safety as well health laws, so employees get secure environment
of working as well as positive working place. Along with that persons get more working
hours and authentic duration which affect its health and mental ability.
Discrimination laws help in providing fair treatment to a employees which are disable as
workers equality act aid in less biasses and fair treatment on the religion, gender and
many other grounds (Warner, 2018).
Human resource provide higher opportunity on its performance and results basis, as
equality can provide by giving and treating equal opportunity to both.
TASK 3
3.1 Information on profit and loss account
Sainsbury's profit and loss statement of year 2017
Revenue 2017
Total Revenue 31907000
Cost of Revenue 29919000
Gross Profit 1988000
Operating Expenses
Selling General and Administrative 1207000
Operating Income or Loss 781000
4
Income from Continuing Operations
Total Other Income/Expenses Net 41000
Earnings Before Interest and Taxes 777000
Interest Expense 165000
Income Before Tax 612000
Income Tax Expense 153000
Net Income From Continuing Ops 414000
Net Income
Net Income 459000
Preferred Stock And Other Adjustments -
Net Income Applicable To Common Shares 459000
Interpretation: It shows that the organisation has earned 45,9000 total income in 2017
and 781000 loss and a in the year.
TASK 4
4.1 Analysis for determining others and own roles of group members
In a organisation, Workforce seek for an proper team of its skills as well as abilities
towards performing different work in a proper way and accomplished purpose within a limited
period of time. My interpersonal skills are enhanced as a friendly as well as healthy relations are
made by mangers (Doppelt, 2017). Along with that interaction and leadership emphasis abilities
as their guidance as well as instructions that give employees towards their duties along with their
tasks given to workers. Working in a group different practices of performing functions properly
by their certain deadlines and targets. It teams are given goals according to their skills.
5
Total Other Income/Expenses Net 41000
Earnings Before Interest and Taxes 777000
Interest Expense 165000
Income Before Tax 612000
Income Tax Expense 153000
Net Income From Continuing Ops 414000
Net Income
Net Income 459000
Preferred Stock And Other Adjustments -
Net Income Applicable To Common Shares 459000
Interpretation: It shows that the organisation has earned 45,9000 total income in 2017
and 781000 loss and a in the year.
TASK 4
4.1 Analysis for determining others and own roles of group members
In a organisation, Workforce seek for an proper team of its skills as well as abilities
towards performing different work in a proper way and accomplished purpose within a limited
period of time. My interpersonal skills are enhanced as a friendly as well as healthy relations are
made by mangers (Doppelt, 2017). Along with that interaction and leadership emphasis abilities
as their guidance as well as instructions that give employees towards their duties along with their
tasks given to workers. Working in a group different practices of performing functions properly
by their certain deadlines and targets. It teams are given goals according to their skills.
5
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Therefore, I can able to manage different qualified employees as well as competent workers for a
long period of time. Therefore, organisation provide higher authentic functions according to their
needs and wants of customers. Goals and objectives are achieved on time.
4.2 Development of team
Sainsbury management frames groups to develop as well as deliver productivity iteams
and services within a market. Their are various development of team which are performed in
groups are discussed below:
Stages of Team Development Forming: This is first stage, in which groups act more positive as well as polite
understanding their opinion. Storming: This is next stage where groups are pushed by themselves to edges which are
formed in existing phase which often lead to disputes (Palattella and et. al., 2016). Norming: In this stage, the members of team set up respect opinion, understanding, and
give control to leader. Performing: In this stage, group aid to work hard without achieving and friction their
goals.
Motivation Theories
There are various approaches of motivating theory which can be utilized by a enterprise
as a Sainsbury's. Here are some of theories are given below: Hierarchy Need Theory of Maslow: It is one of most earliest and widely known which
include the theory of motivation. This involve five main divisions like as self
actualisation, esteem, belongingness, love, safety needs and psychological needs.
According to their requirements of stimulating, priority needs are framed in pyramid
from lower to higher. Alderfe: ERG theory: This theory is divided into three parts like as relatedness, growth
and existence (Adjei and et. al., 2014). Physiological and safety needs are combined
which aid to existence needs. Relatedness refer to esteemed as well as belongingness in
harmonised way. Therefore, growth is termed as self actualisation and self esteem. Expectancy Theory of Vroom: This emphasis theory over procedure and content of
stimulation which integrates equality and reinforcements theories. It refers to belief of an
6
long period of time. Therefore, organisation provide higher authentic functions according to their
needs and wants of customers. Goals and objectives are achieved on time.
4.2 Development of team
Sainsbury management frames groups to develop as well as deliver productivity iteams
and services within a market. Their are various development of team which are performed in
groups are discussed below:
Stages of Team Development Forming: This is first stage, in which groups act more positive as well as polite
understanding their opinion. Storming: This is next stage where groups are pushed by themselves to edges which are
formed in existing phase which often lead to disputes (Palattella and et. al., 2016). Norming: In this stage, the members of team set up respect opinion, understanding, and
give control to leader. Performing: In this stage, group aid to work hard without achieving and friction their
goals.
Motivation Theories
There are various approaches of motivating theory which can be utilized by a enterprise
as a Sainsbury's. Here are some of theories are given below: Hierarchy Need Theory of Maslow: It is one of most earliest and widely known which
include the theory of motivation. This involve five main divisions like as self
actualisation, esteem, belongingness, love, safety needs and psychological needs.
According to their requirements of stimulating, priority needs are framed in pyramid
from lower to higher. Alderfe: ERG theory: This theory is divided into three parts like as relatedness, growth
and existence (Adjei and et. al., 2014). Physiological and safety needs are combined
which aid to existence needs. Relatedness refer to esteemed as well as belongingness in
harmonised way. Therefore, growth is termed as self actualisation and self esteem. Expectancy Theory of Vroom: This emphasis theory over procedure and content of
stimulation which integrates equality and reinforcements theories. It refers to belief of an
6
particular success, instrumentally claimed as a belief relationship within practices as well
as goals.
Leadership styles Autocratic Style: In this style, higher authorities are organised the decision making
process as well as administration holds the whole control over practices of business
operators. Democratic Style: In this style, members and employees are allow to include in the
process of making decisions and role of managers in market situations (Omar, Leach and
March, 2014).
Laissez-faire Style: In this, managers give powers to personnel to take decisions while
doing practices. Therefore, employees will apply practices in a more ideal way as they
are able to work properly.
TASK 5
6.1 Influence of consumer services on the success of enterprise
Management require to create proper work by employees in a appropriate way so that
employees provide services according to their needs and wants of public. Sainsbury's is one of
biggest retailing organisation that give quality of services to customers in a better recognition.
Administration execute latest technologies in models like as options of payment to give fast and
proper service to particulars persons. This help company to persuade customers for increasing
sales and profits of organisation.
6.2 Advantages of consumers profits to enterprise
Various advantages are given to customers that can assist in companies success and
growth. Some of are given below:
Administration utilized changing technology as well as tools such as internet and
computers for managing stock and clients records.
Some of products ground, organisation can easily find out their interest and preferences
of customers (Amit and Zott, 2015).
Manage can get accomplished as well as some customers information.
7
as goals.
Leadership styles Autocratic Style: In this style, higher authorities are organised the decision making
process as well as administration holds the whole control over practices of business
operators. Democratic Style: In this style, members and employees are allow to include in the
process of making decisions and role of managers in market situations (Omar, Leach and
March, 2014).
Laissez-faire Style: In this, managers give powers to personnel to take decisions while
doing practices. Therefore, employees will apply practices in a more ideal way as they
are able to work properly.
TASK 5
6.1 Influence of consumer services on the success of enterprise
Management require to create proper work by employees in a appropriate way so that
employees provide services according to their needs and wants of public. Sainsbury's is one of
biggest retailing organisation that give quality of services to customers in a better recognition.
Administration execute latest technologies in models like as options of payment to give fast and
proper service to particulars persons. This help company to persuade customers for increasing
sales and profits of organisation.
6.2 Advantages of consumers profits to enterprise
Various advantages are given to customers that can assist in companies success and
growth. Some of are given below:
Administration utilized changing technology as well as tools such as internet and
computers for managing stock and clients records.
Some of products ground, organisation can easily find out their interest and preferences
of customers (Amit and Zott, 2015).
Manage can get accomplished as well as some customers information.
7
CONCLUSION
As per above report it has been concluded that different kinds of companies which vary
as per purpose, structure, scope and size within enterprise. Different functions as well as team
working are conducted to follow companies for meeting o0bjectives. This is important to give
effective motivations as well as their various motivation theories by which companies can
encourage their employees. Their can claim their services of customers are much advantages for
their success as well as growth of company which require to manage organisation.
8
As per above report it has been concluded that different kinds of companies which vary
as per purpose, structure, scope and size within enterprise. Different functions as well as team
working are conducted to follow companies for meeting o0bjectives. This is important to give
effective motivations as well as their various motivation theories by which companies can
encourage their employees. Their can claim their services of customers are much advantages for
their success as well as growth of company which require to manage organisation.
8
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REFERENCES
Books and Journals
Weiss, J. W., 2014. Business ethics: A stakeholder and issues management approach. Berrett-
Koehler Publishers.
Bernstein, M. H., 2015. Regulating business by independent commission. Princeton University
Press.
Mackey, J. and Sisodia, R., 2014. Conscious capitalism, with a new preface by the authors:
Liberating the heroic spirit of business. Harvard Business Review Press.
Warner, K., 2018. Building rules: How local controls shape community environments and
economies. Routledge.
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Palattella, M. R., and et. al., 2016. Internet of things in the 5G era: Enablers, architecture, and
business models. IEEE Journal on Selected Areas in Communications. 34(3). pp.510-
527.
Adjei, H., and et. al., 2014. Assessing the Corporate Social Responsibility Activities of Atwima
Kwawoman Rural Bank Limited and its Impact on the Communities it Operates.
European Journal of Business and Innovation Research. 2(4). pp.36-47.
Omar, A.T., Leach, D. and March, J., 2014. Collaboration between nonprofit and business
sectors: A framework to guide strategy development for nonprofit organizations.
VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. 25(3).
pp.657-678.
Petro, Y. and Gardiner, P., 2015. An investigation of the influence of organizational design on
project portfolio success, effectiveness and business efficiency for project-based
organizations. International Journal of Project Management. 33(8). pp.1717-1729.
Reim, W., Parida, V. and Örtqvist, D., 2015. Product–Service Systems (PSS) business models
and tactics–a systematic literature review. Journal of Cleaner Production. 97. pp.61-75.
Amit, R. and Zott, C., 2015. Crafting business architecture: The antecedents of business model
design. Strategic Entrepreneurship Journal. 9(4). pp.331-350.
9
Books and Journals
Weiss, J. W., 2014. Business ethics: A stakeholder and issues management approach. Berrett-
Koehler Publishers.
Bernstein, M. H., 2015. Regulating business by independent commission. Princeton University
Press.
Mackey, J. and Sisodia, R., 2014. Conscious capitalism, with a new preface by the authors:
Liberating the heroic spirit of business. Harvard Business Review Press.
Warner, K., 2018. Building rules: How local controls shape community environments and
economies. Routledge.
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Palattella, M. R., and et. al., 2016. Internet of things in the 5G era: Enablers, architecture, and
business models. IEEE Journal on Selected Areas in Communications. 34(3). pp.510-
527.
Adjei, H., and et. al., 2014. Assessing the Corporate Social Responsibility Activities of Atwima
Kwawoman Rural Bank Limited and its Impact on the Communities it Operates.
European Journal of Business and Innovation Research. 2(4). pp.36-47.
Omar, A.T., Leach, D. and March, J., 2014. Collaboration between nonprofit and business
sectors: A framework to guide strategy development for nonprofit organizations.
VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. 25(3).
pp.657-678.
Petro, Y. and Gardiner, P., 2015. An investigation of the influence of organizational design on
project portfolio success, effectiveness and business efficiency for project-based
organizations. International Journal of Project Management. 33(8). pp.1717-1729.
Reim, W., Parida, V. and Örtqvist, D., 2015. Product–Service Systems (PSS) business models
and tactics–a systematic literature review. Journal of Cleaner Production. 97. pp.61-75.
Amit, R. and Zott, C., 2015. Crafting business architecture: The antecedents of business model
design. Strategic Entrepreneurship Journal. 9(4). pp.331-350.
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