This report outlines the marketing mix variables of Brudos Coffee that includes pricing strategy, product strategy, placement strategy and promotional strategy.
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Running Head: BUSINESS ENVIRONMENT0 Marketing Fundamentals
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BUSINESS ENVIRONMENT1 Table of Contents Introduction................................................................................................................................2 Product strategy..........................................................................................................................2 Price Strategy.............................................................................................................................3 Placement...................................................................................................................................4 Promotions.................................................................................................................................4 Recommendations......................................................................................................................6 References..................................................................................................................................7
BUSINESS ENVIRONMENT2 Introduction This report outlines the marketing mix variables of Brudos Coffee that includes pricing strategy, product strategy, placement strategy and promotional strategy. It is a strategy to give direction to the consumer about the company goods and services rather than selecting the product of its rivals. The key is to explore the true channel of marketing and revealing the relevant message so as to influence the targeted consumers (Gambetti & Graffigna, 2010). The marketing mix comprises of the primitive aspects tangled in the process of marketing and helps the seller to recognise the needs of their potential and prospective consumers (Williams, 2010). The current marketing mix variables of Brudos coffee are presented below. Source: (https://www.brudoscoffee.com.au/) Product strategy The major product of Brudos coffee includes their coffee which is a speciality blend roasted especially for Brudos! The coffee beans used in Brudos coffee are obtained from various exotic locations and upkeep local farmers. Brudos coffee adds more product lines in the form of small snacks such as brownies, cookies, and other delicacies items, which is the width of product mix to make consumers more stick with Brudos coffee (brudoscoffee.com, 2019).
BUSINESS ENVIRONMENT3 Considering three levels of products (Core, Actual and Augmented products), the core products of Brudos is their premium quality coffee. In terms of actual level, it includes their brand name (based in Europe), features embedded with smooth in texture and low acidity attributes, quality level (finest beans from exotic locations), design as a logo in the shape of coffee bikes, and packaging which implies their recycling efforts as the company uses recyclables cups and their logo is printed on the cups (brudoscoffee.com, 2019). The last level of product is augmented product that includes support and gesture from the baristas of the coffee bike which leads to easy to talk with. Moreover, Brudos coffee gives people multiple numbers of products such as coffee classic, coffee specialities, selected teas and fresh juices, which is adding the depth of product mix that help individuals to more enjoy to buy products at Brudos mobile coffee shop. Brudos coffee lines are reliable in distribution as they all are associated with coffee but they are vastly different in use. For instance, their coffee is for intake and coffee cup is like a vessel to use. However, all these demonstrates that Brudos coffee wants to fulfil consumer varied needs. Price Strategy The Brudos coffee prices are set accordingly to middle and high-level incomes people. Brudos coffee began at 4.00. The company also executed “value strategies” that focused more on inexpensive products relatively being alleged as high-priced. For example, the introduction of Espresso, long black and flat white cappuccino, iced tea, and soft drinks start from 3.00. However, pricing is no much of an issue, when quality becomes the desire of the targeted market and Brudos coffee has created such an experience due to which most of the customer return back to their coffee wheel so as to drink coffee while walking. Considering pricing strategy, the first pricing strategy that Brudos coffee can adopt is bundle pricing, where they can sell their drinks and other products for a lower price than they would charge if the customer bought all of them separately (Yan & Bandyopadhyay, 2011). For example, the company may use several combinations of drinks and snacks like cappuccino plus cookies, brownies and cookies, cappuccino and mixed nuts and so on. The second pricing strategy that can be used by Brudos coffee can be pricing for marketing penetration. It is a form of pricing strategy where they first need to set a low preliminary
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BUSINESS ENVIRONMENT4 price for a product so as to appeal new customers grounded on low cost (Spann, Fischer & Tellis, 2014). Other than Sydney, the company can expand its business to other cities of Australia with this strategy such as Canberra, Brisbane, Perth, Melbourne, etc. Placement Brudos coffee bike sells their coffee on a busy side of path or commercial building or possibly outside areas like green gardens. Hence, they are selling their coffee both outdoor and indoor. Their outdoor choice comprises both private and public outdoor spaces like busy park, beach sides, and outer of buildings. On the other hand, their indoor option includes various spaces like office buildings, malls and covert areas such as bus and train stations (brudoscoffee.com, 2019). The brand has a well-spread distribution network across Europe and Sydney that helps in transferring benefits to the consumers directly. Considering their marketing/distribution channel, the company is direct selling more where they directly contact with the customers so as to quick and accurate adjustments can be made. Here, there is direct contact between the baristas and customers which leads to convenience and service benefits. As they have coffee machine on the board which was manufactured in Europe and can easily make between 200- 400 coffees an hour (brudoscoffee.com, 2019). In addition, they have grinders once again assembled in Europe and unaffected to climate conditions with built-in mill to monitor sales. Their coffee bikes are also built-in with space for refrigerator system that can grasp water, ice and soft drinks. All these are includes in their coffee bike and with the help of two or three baristas, the company is directly selling their coffee to the customers. Promotions Promotion is a significant element of the marketing mix which enhances and increase brand awareness and reputation to a great extent (Kim & Hyun, 2011). Brudos coffee achieved huge success in Sydney and has formed a status of having an advanced stylish design and offering excellent cappuccino and healthier snacks. This help them as their bikes have been entreated at several famous venues and iconic events through which they endorse and promote their brands. They have gone through various successful events in their past
BUSINESS ENVIRONMENT5 history such as International festival of landscape architecture (October 2017), Charity event at Commonwealth Bank Australia (August 2017) and Chocolate festival in Sydney (August 2017). The company also do promote through digital media including social media sites such as Facebook and Instagram where they share regular stories with the customers and do the business process interactive. Brudos coffee has more than 10.2 followers on their Instagram page. The use of social media marketing is that it can improve both public relations and foster a community of connection (Briones et al, 2011). The company also promote their brand with the help of their packaging elements where they have embedded their logo and name on the coffee cups that helps the customer to connect with them more deeply. The company is also using various sorts of innovative banners near their coffee wheel machines and at some corners of the roads that directly impact on the customer perception and stimulate to get into buying process (brudoscoffee.com, 2019). In last, their coffee bike is one of the self-promotion technique that draws customer interest due to innovative thinking and targets enthusiastic customers who prefer to talk while walking with a sip of coffee. Recommendations
BUSINESS ENVIRONMENT6 The brand is more focused towards traditional marketing options as they are only available at Facebook and Instagram having low count of followers. Therefore, they can adopt digital marketing tools to draw the business of various customers and sponsors outside Sydney and it will help them to expand their operations at more locations. The company need to continue their research so as to move with current trend where numbers of customer are becoming conscious towards their health and it is required for Brudos to add more organic drinks in their menu items other than soft drinks. The company can also start their online delivery services which will increase the opportunity to raise more sales across the specific location. The company should also expand its coffee business at more locations in Australia especially tourist place as it stimulates high demand for such street business.
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BUSINESS ENVIRONMENT7 References Briones, R. L., Kuch, B., Liu, B. F., & Jin, Y. (2011). Keeping up with the digital age: How the American Red Cross uses social media to build relationships.Public relations review,37(1), 37-43. brudoscoffee.com. (2019).BEST CHOICE for Coffee TO GO. Retrieved from https://www.brudoscoffee.com.au/ Gambetti, R. C., & Graffigna, G. (2010). The concept of engagement: a systematic analysis of the ongoing marketing debate.International Journal of Market Research,52(6), 801-826. Kim, J. H., & Hyun, Y. J. (2011). A model to investigate the influence of marketing-mix efforts and corporate image on brand equity in the IT software sector.Industrial marketing management,40(3), 424-438. Spann, M., Fischer, M., & Tellis, G. J. (2014). Skimming or penetration? Strategic dynamic pricing for new products.Marketing Science,34(2), 235-249. Williams, C. C. (2010). Beyond the market/non-market divide: a total social organisation of labour perspective.International Journal of Social Economics,37(6), 402-414. Yan, R., & Bandyopadhyay, S. (2011). The profit benefits of bundle pricing of complementary products.Journal of Retailing and Consumer Services,18(4), 355- 361.