Business Environment in the Hospitality Industry

BUSINESS ENVIRONMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
1.Value chain model of Hospitality industry...............................................................................4
2. Business familiar and operates in U.K.....................................................................................5
3. Internal environment of organization.......................................................................................5
4.Reflection on usefulness of value chain....................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Business environment refers to Micro and Macro factors which affects the working
operations of organization. These factors influences the various practices and policies of the
organisation. Employees, customer, supplier, government, social and markets trends are termed
as internal and external factors of the business. This report determine business environment of
the Hilton hotel which is the largest American company of hospitality business. The headquarter
of the Hilton is at the Virginia U.S. This file involves value chain model which help to developed
the products & services to increase sales of the business. This file also evaluates the value chain
model on the basis of industry. There is the reflection which determine the effectiveness of this
model in the hospitality company.
1.Value chain model of Hospitality industry.
Hospitality industry of U.K. is one of the leading industry all over the world and help in
growth of their overall nation to increase effectiveness of their services. Help in development of
organization to improve capabilities of their products to engage as many as customers with their
services (Storey, 2016). Value chain model help industry to analyse potential of their products &
services.
Raw materials:
Hospitality industry need to analyse availability of raw materials in their company to
develop plan according to demand of their business. Raw materials help in overall improvement
of their organization. Company require bad sheets, require perishable products, need to have
drink and other refreshments that have ability to satisfy customers wants. Industries need to have
laundry services, housekeeping department and kitchen equipment like stainless steel,
refrigerator for overall development of their industry (Doh, McGuire and Ozaki, 2015). Room
services equipment and skilled employees that have effectiveness of their organization. Security
need to be effective so that customers feel safe in an hotel environment. Growing industry
infrastructure help to get attention of customers with organizations products and services.
Intermediate goods:
Industry needs intermediate goods that their customers are able to consume effectively
for overall development of organization to attract large number of customers with their business.
Need flour, wheat that help industry to develop and prepare a final product.
Research and development: