Stakeholder Analysis in M&S

BUSINESS
ENVIRONMENT
Marks &Spencer

TABLE OF CONTENTS
Introduction
Stakeholders in m&s
Stakeholder analysis
Engagement of stakeholder and benefits
Recommandation
Conclusion
References

INTRODUCTION
• The business environment includes intrinsic and extrinsic factor which are employees,
needs of customer's, suppliers, investor, government, owner. The stakeholder are both
internal and external.
• M&S is a multinational retail organization having its head branch in London provides
quality clothes and home products. This presentation will evaluate the different
stakeholders of the M&S that affect different function.
• The relationship and impact of internal and external stakeholder on M&S with the help of
approach. Further it will determine the M&S engagement with stakeholder and its benefits.

STAKEHOLDERS IN M&S
• Marks and Spencer is a multinational organization
offers good quality of clothes, home product and food
products in the international market.
• The company is performing its activities by lots of
stakeholders yet the key stakeholder are customer's,
suppliers, employee's and the owners that is
shareholders of the company.